Use and Care Manual
49-80827 Rev. 1 19
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem Possible Cause What To Do
My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?
Your new oven has a different cooking system from 
your old oven and therefore may cook differently than 
your old oven.
For the first few uses, follow your recipe times 
DQGWHPSHUDWXUHVFDUHIXOO\,I\RXVWLOOWKLQN
your new oven is too hot or too cold, you can 
adjust the temperature yourself to meet your 
specific cooking preference. See the Special 
Features Section to adjust the oven temperature. 
NOTE:7KLVDGMXVWPHQWDIIHFWV7UDGLWLRQDO%DNH
&RQYHFWLRQ%DNHDQG&RQYHFWLRQ%DNH0XOWL
temperatures; it will not affect Convection Roast, 
7UDGLWLRQDO%URLO&RQYHFWLRQ%URLORU&OHDQ
Food does not bake 
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking 
Guide.
,QFRUUHFWFRRNZDUHRUFRRNZDUHRILPSURSHUVL]HEHLQJ
used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
,QJUHGLHQWVXEVWLWXWLRQ Substituting ingredients can change the recipe 
outcome.
Food does not broil 
properly
Oven controls improperly set. Make sure you select the appropriate broil 
mode. NOTE: Convection crisp is not for broiling 
foods.
,PSURSHUUDFNSRVLWLRQEHLQJXVHG See the Cooking Guide for rack location 
suggestions.
Food being cooked in a hot pan. Make sure cookware is cool
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and grid has 
not been fitted properly and slit as recommended.
,IXVLQJDOXPLQXPIRLOFRQIRUPWRSDQVOLWV
,QVRPHDUHDVWKHSRZHUYROWDJHPD\EHORZ Preheat the broil element for 10 minutes.
Oven temperature too 
hot or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work 
or appears not to 
work
A fuse in your home may be blown or the circuit 
breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
The clock is turned off or display sleep is turned on.
See the Special Features section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH 
See the Special Features section.
“Crackling” or 
“popping” sound
This is the sound of the metal heating and cooling 
during both the cooking and cleaning functions.
This is normal. 
Why is my range 
making a "clicking" 
noise when using my 
oven?
Your range has been designed to maintain a tighter 
control over your oven's temperature. You may hear 
your oven's heating elements "click" on and off more 
frequently than in older ovens to achieve better results 
during baking, broiling, convection, and self-clean cycles.
This is normal.
Clock and timer do 
not work
A fuse in your home may be blown or the circuit 
breaker tripped. 
Replace the fuse or reset the circuit breaker.
Oven display sleep is turned on or clock setting is 
turned off.
See the Special Features section.
Troubleshooting tips ... %HIRUH\RXVFKHGXOHVHUYLFH
TROUBLESHOOTING TIPS










