Use and Care Manual
49-2000653 Rev. 2 33
Problem Possible Cause What To Do
LIGHTS
Light during a speedcook 
cycle dims and cycles on and 
off, even at full power levels
This is normal. Power level has been 
automatically reduced because the oven 
is hot.
This is normal. The oven senses the heat level and adjusts 
automatically.
Light visible around the 
door and outer case while 
speedcooking
This is normal. When the oven is on, light may be visible around the door 
and outer case.
FAN
Fan continues to run after 
cooking stops
The oven is cooling. The fan will automatically shut off when the internal parts of 
the oven have cooled.
Oven vent emits warm air 
while oven is on
This is normal.
Fan comes on automatically 
when using the microwave
This is normal.
COOKING
The oven makes unusual 
sounds while cooking
Clicks and fans blowing are normal. The 
relay board is turning the components on 
and off.
These sounds are normal.
Smoke comes out of the 
oven when I open the door
Food is high in fat content. Aerosol spray 
used on the pans.
Smoke is normal when cooking high-fat foods.
Food is not fully cooked 
or browned at the end of a 
cooking program
Programmed times may not match the size 
or amount of food you are cooking.
Adjust time for doneness or adjust the upper or 
lower lamps for browning and doneness.
SENSOR ERROR displayed 
along with an oven signal
Food amount or type placed in the oven 
does not match the program that was set.
Press the Clear/Off pad. Set the oven program to match 
the food or liquid to be cooked or heated.
Steam was not sensed by the oven because 
plastic wrap was not vented, a lid too tight 
was on the dish or a liquid was covered.
Vent plastic wrap, use a looser lid or uncover liquids when 
cooking or heating.
DISPLAY
The display is blank Power saver mode may be activated. Check the Settings menu for clock display settings. Turn 
the display on.
A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Power outage or surge  Reset the clock. If the oven was in use, you must reset it by 
pressing the Clear/Off pad, setting the clock and resetting 
any cooking function.
“Control is LOCKED” 
appears in display
The control has been locked. Press and hold Settings pad for 3 seconds to unlock the 
control.
TROUBLESHOOTING TIPS (Upper Oven)
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ... Before you schedule service










