Use and Care Manual

ManualsBrandsCafe ManualsAppliances1.7 cu. Ft. Built-In Convection Microwave in Matte Black

49-2000418 Rev.0 25

TROUBLESHOOTING TIPS

Problem Possible Cause What To Do

LIGHTS

Light during a Precision Cooking

cycle dims and cycles on and

off, even at full power levels

This is normal. Power level has been

automatically reduced because the

oven is hot.

This is normal. The oven senses the heat

level and adjusts automatically.

Light visible around the door

and outer case while Precision

Cooking

This is normal. When the oven is on, light may be visible

around the door and outer case.

COOLING FANS

Fan continues to run after

cooking stops

The oven is cooling. The fans will automatically shut off when the

internal parts of the oven have cooled.

Oven vent emits warm air while

oven is on

This is normal.

Fan comes on automatically

when using the microwave

This is normal.

COOKING

The oven makes unusual sounds

while cooking

Clicks are normal. The control is

turning components on and off.

These sounds are normal.

Fan noise is normal. Fans

are required to keep the oven

components and controls cool.

These sounds are normal.

Smoke comes out of the oven

when I open the door

Food is high in fat content. Aerosol

spray used on the pans.

Smoke is normal when cooking high-fat

foods.

Food is not fully cooked or

browned at the end of a cooking

program

Programmed times may not match

the size or amount of food you are

cooking.

Adjust time for doneness or adjust the upper

or lower lamps for browning and doneness.

DISPLAY

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displayed on LCD screen.

You have a function error code. Press Dismiss on the LCD screen. Allow the

oven to cool for one hour. Put the oven back

into operation.

If the function code repeats. Disconnect all power to the oven for at least

30 seconds and then reconnect power. If the

function error code repeats, call for service.

LCD is not functioning properly A fuse in your home may be blown or

the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set. See the Cooking Modes or Settings section

to ensure proper use. Ensure unit is updated

to the most recent software update.

LCD screen is locked.

Unlock the screen by pressing the Unlock

icon. If this does not correct the issue, cycle

power at the circuit breaker and ensure unit is

updated to the most recent software update.

LCD is faulty. Cycle power at the circuit breaker and

ensure unit is updated to the most recent

software update. If issue persists, call

service to assess the issue.