Owner's Manual
26 49-1000081 Rev. 1
Troubleshooting Tips... Before you schedule service
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TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Refrigerator does not 
operate
Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Freezer control in 0 (off) 
position.
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setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit 
breaker is tripped.
Replace fuse or reset the breaker.
Energy Smart™ feature 
is altering refrigerator 
performance
Wait about 2 hours for normal operation to 
continue.
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compartment too warm
Temperature control not set 
cold enough.
See About the controls.
Warm weather or frequent door 
openings.
Set the temperature control one step colder. See 
About the controls.
Door left open. Check to see if package is holding door open.
Energy Smart™ feature 
is altering refrigerator 
performance
See About Energy Smart™ Models. 
Vibration or rattling Front rollers need adjusting. See Rollers. Slight vibration is normal.
Motor operates for long 
periods or cycles on and 
off frequently. (Modern 
refrigerators with more 
storage space and a 
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operating time. They start 
and stop often to maintain 
even temperatures.)
Normal when refrigerator is first 
plugged in.
Wait 24 hours for the refrigerator to completely 
cool down.
Often occurs when large 
amounts of food are placed in 
refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door 
openings.
This is normal.
Temperature controls set at the 
coldest setting.
See About the controls.
Frost or ice crystals on 
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package is normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door 
openings.
Divider between refrigerator 
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feels warm
Automatic energy saver 
system circulates warm liquid 
around front edge of freezer 
compartment.
This helps prevent condensation on the outside.
Automatic icemaker does not 
work (on some models)
Icemaker power switch is in the 
OFF position.
Slide the power switch to the ON position.
Water supply turned off or not 
connected.
See Installing the water line.
Freezer compartment too warm.  Wait 24 hours for the refrigerator to completely 
cool down.
Piled up cubes in the storage 
bin cause icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the 
icemaker back on.










