Use and Care Manual
28 49-2000203  Rev. 0
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Oven light does not 
work
Light bulb is loose or defective. Tighten or replace bulb. See the Maintenance section for 
instructions on how to replace the bulb.
Oven will not self-clean The temperature is too high to set 
a self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking 
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the 
room of smoke. Wait until the LOCKED light goes off. 
Wipe up the excess soil and reset the clean cycle.
Oven not clean after a 
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. 
Heavily soiled ovens may need to self-clean again or for 
a longer period of time.
Strong “burning” or 
“oily” odor emitting 
from the vent
This is normal in a new oven and 
will disappear in time. 
To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven section. 
This is temporary.
Excessive smoking 
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open 
or LOCKED light is on 
when you want to cook.
The oven door is locked because 
the temperature inside the oven 
has not dropped below the locking 
temperature.
Press the Cancel/Off pad. Allow the oven to cool below 
the locking temperature.
"LOCK DOOR" flashes 
in the display
The self-clean cycle has been 
selected but the door is not closed.
Close the oven door.
“F— and a number 
or letter” flash in the 
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one 
hour. Put the oven back into operation. If the function code 
repeats, disconnect all power to the oven for at least 30 
seconds and then reconnect power. If the function error code 
repeats again, visit cafeappliances.com/service.
Power outage, clock 
flashes
Power outage or surge  Reset the clock. If the oven was in use, you must reset 
it by pressing the Cancel/Off pad, setting the clock and 
resetting any cooking function.
Lock Controls or 
Control Lockout feature 
is activated
If LOC ON appears in the display, the range control is 
locked. Turn this feature off to use the range. See the 
Lock Control feature in the Oven Controls section.
Burners do not light Plug on range is not completely 
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly 
grounded outlet.
Gas supply not connected or 
turned on.
See the Installation Instructions that came with your 
range.
A fuse in your home may be blown 
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode, or 
the round lighter port on the oval 
burner, may be clogged.
Remove the burners and clean them. Check the 
electrode area for burned-on food or grease. See the 
Care and Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or 
sandpaper until shiny.
Troubleshooting tips ... Before you schedule service










