Use and Care Manual
49-2000203  Rev. 0 27
Problem Possible Cause What To Do
My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?
Your new oven has a different cooking system 
from your old oven and therefore may cook 
differently than your old oven.
For the first few uses, follow your recipe times 
and temperatures carefully and use rack 
positions recommended in the Cooking Guide. 
If you still think your new oven is too hot or too 
cold, you can adjust the temperature yourself 
to meet your specific cooking preference. See 
the Special Features section.
Food does not bake 
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking 
Guide.
Incorrect cookware or cookware of improper 
size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Food does not broil 
properly
Oven controls improperly set. Make sure you select the appropriate broil 
mode. 
Improper rack position being used. See Cooking Guide for rack location 
suggestions.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil on the broil pan has not been 
fitted properly or slit to drain grease.
If using aluminum foil on broil pan, wrap tightly 
and add slits conforming to those in the pan to 
allow grease to drain.
Oven temperature too 
hot or too cold
Oven temperature needs adjustment. See the Cooking Modes section.
Oven and/or display 
appears not to work
A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. 
See the Sabbath Mode section.
The clock is turned off. See the Settings section.
“Crackling” or 
“popping” sound
This is the sound of the metal heating and 
cooling during both the cooking and cleaning 
functions.
This is normal. 
Why is my range 
making a "clicking" 
noise when using my 
oven?
Your range has been designed to maintain a 
tighter control over your oven's temperature. 
You may hear your oven's heating elements 
"click" on and off more frequently than in 
older ovens to achieve better results during 
baking, broiling, and self-clean cycles.
This is normal.
Sometimes the 
oven takes longer to 
preheat to the same 
temperature
Cookware, food, and/or number of racks in 
oven.
Cookware, food, and racks in the oven will 
cause differences in preheat times. Remove 
excess items to reduce preheat time.
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ... Before you schedule service










