Service manual
Eligibility is limited by vehicle age/mileage, on the component involved and other
factors. For further information concerning the program,
call
your
local
BBB
or call
1-800-955-5100
for the toll-free number of
your
nearest
BBB.
You may also call the
Cadillac Consumer Assistance Center.
*This
program
may
not be available in all states, depending
on
state
law.
(Canadian
owners
should refer to the
Cadian
Warranty Booklet). General Motors reserves the
right to change eligibility limitations and/or to discontinue its participation in this
program.
**
Some
states may require that
you
first
file
a
claim with
BBB
AUTO
LINE
before
resorting to state operated procedures (including court).
REPORTING SAFETY DEFECTS TO THE UNITED
STATES GOVERNMENT
If
you
believe
that your vehicle has
a
defect
which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration
(NHTSA),
in addition to notifying General Motors.
If
NHTSAreceives similar complaints, it may
open
an investigation, and if it finds that a
safety defect exists in a group
of
vehicles, it may order a recall and remedy campaign,
However,
NHTSA
cannot become involved in individual problems between you, your
dealer,
or
General Motors.
To
contact NHTSA, you may either call the Auto Safety Hotline toll-Free at
1-800-424-9393
(or
366-0123
in the Washington, D.C. area) or write toNHTSA,
U.S.
Department of Transportatior., Washington,
D.C.
20590.
You can also obtain other
information about motor vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If
you live in Canada, and you believe that your vehicle has a safety defect, you should
immediately notify Transport Canada, in addition to notifying General Motors
of
Canada Ltd. You may write to Transport Canada at Box
8880,
Ottawa, Ontario
K1G
352.
REPORTING SAFETY DEFECTS TO GENERAL
MOTORS
In addition to notifying NHTSA
(or
Transport Canada) in a situation
like
this,
we
certainly
hope
you’ll notify us. Please call us at
our
Consumer Relations Center,
1-800-458-8006,
or in Canada
call,
1-8W263-3777,
(English) or
1-8W263-7854
(French), or
write:
Cadillac Motor Car Division, Consumer Relations Center,
2860
Clark Avenue Detroit,
MI
48232.
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