Service manual

Other Roadside Services
Cadillac Roadside Service is committed
to
your total peace
of
mind and
is
staffed
by
Cadillac-trained phone advisors and technicians to provide phone
or
on-site repair assistance. Beyond the coverage period Roadside Service
can
also
arrange
a
wide variety of other services to assist
YOU,
such
as:
0
TOW
Service
0
Battery Jump Start
Flat
Tire
Change
0
Locksmith
Fuel Delivery
0
Trip Routing
Tmxi
0
Lost Keys
0
Hotel Information
While
there is no charge for some of these items during the specified period,
the owner is responsible for any expenses beyond the covered period.
We hope you never need any of the emergency services, but
if
you
do,
Roadside Service
can
promptly locate and arrange them for
you
wherever
you travel in the United States or Canada. It’s part
of
how
Cadillac Roadside
Service
is
dedicated to your continued satisfaction.
Glove Compartment
Decal
And Wallet Card
The
Roadside Service toll-free number is located on a decal in the glove
compartment, on the wallet card
in
the back
of
the
Gold
Key
Owner’s
Literature portfolio and on
the
Gold
Key
Card you received shortly after
taking delivery
of
your new Cadillac.
TOLL-FREE
HOTLINE
Information
To
Provide
When
Calling Cadillac Roadside Service
When
you
call
Cadillac Roadside Service, the advisor will ask your name and
home address, the telephone number and location you are calling from, the
location of your Cadillac and a description
of
the problem. The advisor will
ask
the
following information about your Cadillac:
0
Vehicle Identification Number WIN)
This
17
character code is located on the driver’s side top surface of the
instrument panel and may be seen through the windshield.
0
Model and Year
0
Delivery Date
0
Mileage
c.-
L1
8