Service manual

What If Your Cadillac Cannot Be Repaired at Roadside?
When you call the Roadside Operation Center, the advisor will determine if
your car can be repaired at roadside within a reasonable period of time
(approximately 45 minutes). If your car can't be repaired within that time or
requires the resources
of a Cadillac dealership service facility, the advisor
will arrange tow service for you. Towing may also be necessary after
the
technician has attempted a repair, but determines that your car cannot be
repaired at roadside.
If arrangements for towing are made by an advisor from
the Cadillac
Roadside Operations Center,
it is for the convenience of the owner and
Cadillac is not responsible for the tow company. During the first
12 month/12,000 mile period towing services are covered for any disable-
ment. Beyond this period, if the repair is covered under the applicable
General Motors
New Car Limited Warranty, the towing expense will be
eligible
for reimbursement by the servicing Cadillac dealership.
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