Octopus F200/400/650 Octophon F640 TDM key module for Octophon F640 Octophon F640 Busy Lamp Field Operating Instructions ==!"§==Systems=
Important Information Important Information Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid. Trademarks The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
Contents Contents Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About this manual . . . . . . . . .
Contents Making Calls – Basic Functions. . . . . . . . . . . . . . . . . . . 26 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . 26 Switching to speakerphone mode. . . . . . . . . . . .
Contents Making Calls – Convenience Functions . . . . . . . . . . . .44 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Speakerphone . . .
Contents Displaying and Assigning Call Charges . . . . . . . . . . . . 79 Displaying Call Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Displaying Call Charges for Another Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Privacy/security . . . . . . . . . . . . .
Contents Team and Executive/Secretary Functions With Trunk Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Using Trunk Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Line utilization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Answering Calls With Trunk Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following: The function is not configured for you or your telephone. Please contact your system support representative.
General information Intended use The Octophon F640 TDM phone is a desktop unit designed for voice transmission. It can also be used as a workstation device. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate at the rear of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
General information Single-line Telephone/Multi-line Telephone Your Octophon F640 TDM is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones Æ Page 108.
Getting to know your Octophon F640 TDM phone Getting to know your Octophon F640 TDM phone The following sections describe the most frequently used operating elements and the displays on your phone. Octophon F640 TDM user interface 8 2 3 1 4 5 6 7 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone Æ Page 19. 3 You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys Æ Page 17.
Getting to know your Octophon F640 TDM phone Ports on the underside of the phone Octopus F200/400/650 USB slave Headset key module for Octophon F640 Handset Octophon F640 TDM properties Display type Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset USB slave Interface for key modules Phone/analog adapter 12 LCD, 40 x 6 characters 9 6 9 9 9 9 9
Getting to know your Octophon F640 TDM phone Key Modules (optional) To use one or more key modules, you always need an external power supply. Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can download these from the Internet at http://www.t-com.de. In conjunction with a key module, your Octophon F640 TDM can be configured as an attendant console (ask your service personnel).
Getting to know your Octophon F640 TDM phone Octophon F640 Busy Lamp Field The Octophon F640 Busy Lamp Field is a key module, attached to the side of the phone, that provides 90 additional illuminated, programmable sensor keys. Like those on the phone, these sensor keys can be programmed and used according to your needsÆ Page 17. You can attach one Octophon F640 Busy Lamp Field to your Octophon F640 TDM.
Getting to know your Octophon F640 TDM phone Keys Function keys Key Function when key is pressed s End (disconnect) call. , Redialing Æ Page 30. r Button for call forwarding (with red LED) Æ Page 33. O Open mailbox (with red LED key) Æ Page 22. N Open the phone’s main menu (with red LED key) Æ Page 23. Audio keys Key Function when key is pressed o Activate/deactivate headset Æ Page 46. p Activate/deactivate microphone (also for speakerphone mode) Æ Page 31.
Getting to know your Octophon F640 TDM phone 5-way Navigator Remove the protective film from the ring around the 5-way navigator before using the phone. With this control, you can manage most of your phone’s functions, as well as its displays.
Getting to know your Octophon F640 TDM phone Programmable sensor keys Your Octophon F640 TDM has 6 illuminated sensor keys. You can assign functions to them on two levels. Increase the number of sensor keys by adding a key module Æ Page 13.
Getting to know your Octophon F640 TDM phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your Octophon F640 TDM phone Display Your Octophon F640 TDM comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs Æ Page 42. Idle Mode Status bar 10:29 Wed 28.03.07 Do not dis- Sensor key labels Æ Page 76 Mirea, Ch. Toussaint.
Getting to know your Octophon F640 TDM phone Telephony Dialogs Connection-dependent conditions and situations, e. g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that appear on the display automatically can be selected and activated with the 5-way navigator Æ Page 16. When an arrow appears to the right of a selected entry, then another menu level is available, which you can select with the i or c keys Æ Page 16.
Getting to know your Octophon F640 TDM phone Appearance during an ongoing call Example: You are connected with a caller. Icon indicating call status Smith Michael 100168 Consultation Save number Start conference Phonebook 3:16 Call duration Current connection Options relevant to situation; scroll bar shows that more options are available. Icons for frequent call states Icon Meaning The call is active The call has been disconnected You have placed the call on hold (e.g. consultation hold).
Getting to know your Octophon F640 TDM phone Mailbox Depending on your communications platform and its configuration, the mailbox key gives you access to messages from services such as Unified Messaging System (UMS). The mailbox also keeps track of callbacks. Messages and Voicemails New messages or voicemails are indicated on the display in idle mode Æ Page 19; in addition, the mailbox key lights up. The mailbox key LED turns off only when all messages have been viewed or erased.
Getting to know your Octophon F640 TDM phone Menu With the menu key N, you can access your communications system’s service menu or make telephony-related settings. As long as you are in the menu, the menu key LED shines red. Menu Program/Service Dialing preparation Call Pop-up g off g On g Program/Service menu Press a key on the 5-way navigator and select a menu option from the idle menu Æ Page 19. or Press the menu key N and chose a menu option with the 5-way navigator Æ Page 16.
Getting to know your Octophon F640 TDM phone Dialing preparation Activate "Dialing preparation" to use en-bloc dialing on your Octophon F640 TDM. This means . You engage the line only after you have fully entered the number and confirmed. Activate/deactivating en-bloc dialing Press the menu key N, use the 5-way navigator to select "Dialing preparation on" or "Dialing preparation off" and confirm with i.
Getting to know your Octophon F640 TDM phone Call Pop-up Activate call pop-up if you want a pop-up window in the display to notify you of incoming calls during an ongoing call. Example: second call when call pop-up is on Smith Michael 100168 3:16 Jane Fonda View Information about current call Pop up window with caller ID for incoming call g Show menu Turning call pop-up on/off Prerequisite: Call waiting must be turned on Æ Page 61.
Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). • When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).
Making Calls – Basic Functions Step by Step Ending the call: n Press the key shown. The LED goes out. or s Press the key shown. Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches). Switching to speakerphone mode Prerequisite: You are conducting a call via the handset.
Making Calls – Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. Activating: n Press the key shown. The LED lights up. Deactivating: n Press the key shown. The LED goes out.
Making Calls – Basic Functions Step by Step Making Calls Off-Hook Dialing ^ Lift the handset j Internal calls: Enter the phone number. External calls: Enter the external code and the station number. The called party does not answer or is busy: \ Replace the handset. On-Hook Dialing j Internal calls: Enter the phone number. External calls: Enter the external code and the station number. The other party answers with speaker: ^ Lift the handset or On-hook: Speakerphone mode.
Making Calls – Basic Functions Step by Step Redialing a number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed. , Press the key once to dial the number last dialed. Press the key twice to dial the next to the last number dialed. Press the key three times to dial the third-to-the-last number dialed.
Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ Page 45). Prerequisite: A connection is set up, the mircophone is activated. p Press the key shown. The LED lights up.
Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while a call is in progress. The first party is placed on hold. Confirm. Consultation j Call the second party. Return to the first party: Confirm. Return to held call or Select and confirm. Quit and return Switching to the held party (alternating) Select and confirm. Toggle/Connect Combine the calling parties into a three-party conference Select and confirm.
Making Calls – Basic Functions Step by Step Call forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) r Press the key shown. or c Open the idle menu Æ Page 19. Forwarding on Select and confirm.
Making Calls – Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. N Press the key shown. Destinations g Confirm. Select and confirm. CFNR on j Enter the destination number.
Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. Trunk FWD on Select and confirm.
Making Calls – Basic Functions Step by Step Using Callback You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, • When the other party is no longer busy • When the user who did not answer has conducted another call. When configured (contact your service personnel), all callback requests are automatically deleted over night.
Making Calls – Basic Functions Step by Step Checking and Canceling a Saved Callback Select and confirm1. View callbacks Select the displayed function and press the "OK" dialog key to display additional entries. Next callback Deleting a displayed entry: Confirm. Delete Ending Retrieval: Select and confirm. Exit or N Press the key shown. The LED goes out. or n Press the key shown. The LED goes out.
Making Calls – Basic Functions Step by Step Saving selected dialing on a sensor key You can save frequently required numbers on the sensor keys of the phone or key module. External and internal numbers can be saved, however functions and procedures (several operating steps) can also be savedÆ Page 71. You can also assign a key at two levels if you have configured a key as a shift key Æ Page 71).
Making Calls – Basic Functions Step by Step If you make a mistake: a Press. This deletes all entered digits. The phone automatically recognizes whether you want to save an internal or external number. You can choose only between "Save without LED" or "Save with LED" with in. Confirm. Save with LED or Save without LED Select and confirm to save the DDS key without LED. Exit Confirm. or Select and confirm. Another key or Key label Select and confirm to assign a label Æ Page 76.
Making Calls – Basic Functions Step by Step Configure telephone Adjusting the Receiving Volume During a Call You are conducting a call. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set. i Save. Adjusting the Ring Volume + or - Press these keys while the phone is idle. Ring volume Confirm. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set. i Save. Adjusting the Ring Tone + or - Press these keys while the phone is idle.
Making Calls – Basic Functions Step by Step Adjusting the Speakerphone to the Room Acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room", "Normal room" and "Noisy room". + or - Press these keys while the phone is idle. Select and confirm. Speakerphone mode + or - To set the room type: Keep pressing these keys until the setting you want appears on the screen. i Save.
Making Calls – Basic Functions Step by Step Adjusting the Display to a Comfortable Reading Angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Illuminated display When operating the Octophon F640 TDM, e. g. when entering a number, the display automatically lights up. The display lighting switches off automatically a few seconds after finishing the last action.
Making Calls – Basic Functions Step by Step Selecting the Language of Screen Prompts N Press the key shown. More features g Select and confirm. Select language Confirm. Spanish Select the language you wish to use (such as "Spanish") and press the "OK" dialog key to confirm.
Making Calls – Convenience Functions Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. N Press the key shown. More features g Select and confirm. Select and confirm1. Pickup - directed The called party appears on the display. if nec. Next Select and confirm until the name/number of the required subscriber is displayed. Accept call Confirm.
Making Calls – Convenience Functions Step by Step Rejecting Calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). The phone is ringing. The caller appears on the screen. s Press the key shown. or Select and confirm. Reject call If a call cannot be rejected, your telephone will continue to ring. The message "currently not possible" is displayed (e. g in the case of recalls).
Making Calls – Convenience Functions Step by Step Enabling and Disabling Handsfree Answerback c Open the idle menu Æ Page 19. Select and confirm, HF answerback on or select and confirm. HF answerback off Answering a Call With a Headset Prerequisite: Your telephone rings. Confirm. Answer or o Press the key shown. The LED lights up. Ending the call: s Press the key shown. or o Press the key shown. The LED goes out.
Making Calls – Convenience Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad).
Making Calls – Convenience Functions Step by Step Activating the door opener: N Press the key shown. More features g Select and confirm. Select and confirm. Door opener on j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000". or 3=change password Select the displayed function and press the "OK" dialog key to change the code. 1=enable with ring Select and confirm. or You can also open the door without a doorbell ring.
Making Calls – Convenience Functions Step by Step Making Calls En-Bloc Sending / Correcting Numbers Prerequisite: You have activated "Call preparation" Æ Page 24. j Internal calls: Enter the phone number. External calls: Enter the external code and the station number. Dialing entered/displayed numbers: ^ Lift the handset or Please dial Confirm. Correcting numbers entered: A station number can only be corrected as it is being entered.
Making Calls – Convenience Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first.
Making Calls – Convenience Functions Step by Step Dialing a Station Number from the Caller List Prerequisite: You are viewing the detailed view of a call. Call Select and confirm. The caller is automatically deleted from the caller list when a connection is finally set up. Removing an Entry from the Caller List Prerequisite: You are viewing the detailed view of a call. Delete Confirm.
Making Calls – Convenience Functions Step by Step Speed dial Using Station and System Speed-Dial Numbers Prerequisite: You have stored station speed-dial numbers Æ Page 52 or your service personnel has stored system speed-dial numbers. N Press the key shown. Use speed dialing Confirm1. j Enter a speed-dial number. "*0" to "*9" = station speed-dialing. "000" to "999" = system speed-dialing (contact your service personnel). if nec.
Making Calls – Convenience Functions Step by Step or If you make a mistake: Previous Select and confirm. This deletes all entered digits. Next Confirm. or Select and confirm. Change or Select and confirm. Delete or Exit Select and confirm.
Making Calls – Convenience Functions Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system. Prerequisite: Names have been assigned to the station numbers stored in the system. ^ Lift the handset or n Press the key shown. The LED lights up. or c Open the idle menu Æ Page 19. Confirm. Directory if nec.
Making Calls – Convenience Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system. ^ Lift the handset or n Press the key shown. The LED lights up. or c Open the idle menu Æ Page 19. Confirm. Directory if nec.
Making Calls – Convenience Functions Step by Step The result is displayed: If only one name is found, it is displayed. Confirm. Call If several names are found (max. 50), the first name is displayed. + or - Press, or select and confirm, Scroll Next or Scroll Previous select and confirm to go to the next or previous entry. Call Select and confirm. If no name is found: If your search does not yield any name corresponding to your query, you can extend the range of the search, e. g.
Making Calls – Convenience Functions Step by Step Using Mailboxes Pay attention to the notes on Æ Page 22. Accessing the Mailbox O Press the lit key. or View messages Confirm. Message sent Select and confirm. or Call voice mail Follow the user prompts. Talking to Your Colleague With a Speaker Call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part.
Making Calls – Convenience Functions Step by Step Talking to Your Colleague with Discreet Calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). ^ Lift the handset )945 Enter the code. j Enter your internal station number.
Making Calls – Convenience Functions Step by Step Assigning a Station Number If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display. N Press the key shown. Temporary MSN Select and confirm1. j Enter the DID number you wish to use. j Dial the external number.
Making Calls – Convenience Functions Step by Step During a call Using Call Waiting Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone (Æ Page 61).
Making Calls – Convenience Functions Step by Step Preventing and Allowing Call Waiting (Automatic Camp-On) If this function has been configured (ask your service technician), you can prevent or allow a second call Æ Page 60 from being signaled by automatic camp-on during an ongoing call. N Press the key shown. Select and confirm1, Call wait.trm.off or Call wait.term.on Select and confirm.
Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call. N Press the key shown. Select and confirm. Park a call 0 ... 9 Enter the number of the park slot (0 - 9) and make a note of it.
Making Calls – Convenience Functions Step by Step Holding external calls If you have programmed a hold key on your phone Æ Page 71, you can put external calls on hold. Then all other stations can accept the call on the assigned trunk. S Press the "Hold" key. The message of the relevant trunk appears (e. g. 801) and note the trunk number. If available, the LED of the assigned trunk key flashes slowly. Held on line: 801 if nec. \ or s Replace the handset or press the key.
Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. j Call the first party. Start conference Select and confirm. j Call the second party. Announce the conference. Conference Select and confirm. A tone sounds every 30 seconds to indicate that a conference is in progress. If the second party does not answer: Return to held call Confirm.
Making Calls – Convenience Functions Step by Step Leaving a Conference Select and confirm. Leave conference or \ Replace the handset, if this feature is configured (contact your service personnel). Ending a Conference (Initiator Only) Select and confirm. End conference or \ Replace the handset, if this feature is configured (contact your service personnel).
Making Calls – Convenience Functions Step by Step Recording calls If configured (contact your service personnel for details.), you can record an active call. Prerequisite: You are on a call, the "Recording" key is configured Æ Page 71. S Press the "Recording" key. The LED lights up. You and the other party hear an announcement that recording has started and as long as recording is still running, you hear an acoustic signal approx. every 15 seconds.
Making Calls – Convenience Functions Step by Step Transferring a Call after a Speaker Call (Announcement) in a Group If this function has been configured (contact your service personnel), you can use a speaker call (announcement, Æ Page 103) to announce a call in progress to a group of users Æ Page 57. After a member of the group has accepted the call request, you can transfer the waiting party. Prerequisite: You are conducting a call. Confirm. The other party is placed on hold.
Making Calls – Convenience Functions Step by Step Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number. Prerequisite: You have set up an external connection. N Press the key shown. Calls Trunk flash g Select and confirm. Select and confirm1. j Enter the service code and/or telephone number.
Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination ... Call Waiting (Camp-On) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond Æ Page 60. The called party can prevent automatic call waiting Æ Page 61.
Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you (temporary night answer service). Activating: Night answer on Select and confirm.
Saving functions, procedures and appointments Step by Step Saving functions, procedures and appointments In addition to numbersÆ Page 38 you can also program frequently used functions or procedures (several operating steps) on the keys of your phone or key module if they are not preassigned and locked. You can also assign a key in two layers if you have configured a key as a shift key Æ Page 71 and the extended key functionality is active (ask your service personnel).
Saving functions, procedures and appointments Step by Step You now reach the function directly by pressing the key. With activatable/deactivatable functions, e. g. "Do not disturb", you activate the function with one touch of the button and deactivate it with the next. . Display messages when saving functions, see Æ page 124.
Saving functions, procedures and appointments Step by Step Repdial key (Internal), Direct station select: S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly, I’m being called, please accept. Flashes slowly - another party is being called and has not yet answered. Mailbox: S There are no messages. R There are messages. Call key, General call key, Trunk key, MULAP Key, Temporary MSN: S No call via the corresponding trunk. R Active call via the corresponding trunk.
Saving functions, procedures and appointments Step by Step View number of calls: S No callers waiting. T Flashing quickly, callers waiting (certain number is exceeded). B Flashing quickly, callers waiting (certain number is reached). Data I/O Service: S No connection to an application. R Active connection to an application. T Flashing slowly, connection to an application is temporarily interrupted.
Saving functions, procedures and appointments Step by Step Programming sensor keys with a procedure (operating steps) Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a sensor key of the telephone. For example the function "Associated dial" Æ Page 59 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key.
Saving functions, procedures and appointments Step by Step Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. During a call you can also press the procedure key, the saved digits are automatically transmitted as DTMF signals Æ Page 65. Display messages when saving procedures see Æ Page 118.
Saving functions, procedures and appointments Step by Step Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment Æ Page 78. To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can enter a daily recurring appointment. Saving Appointments N Press the key shown. Confirm. Timed reminder on j Enter a 4-digit time, such as 0905 for 9.
Saving functions, procedures and appointments Step by Step Using Timed Reminders Prerequisite: You must have saved a timed reminder Æ Page 77. The current time is the time stored. The phone is ringing. The timed reminder appears on the screen. Reminder at 1200 n Press the key twice. or ^ \ Lift the handset and replace it again. If you fail to answer the timed reminder, it repeats five times and is then erased.
Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. Indication of the cost of a telephone call has to be requested from the service provider and has to be installed by an authorized technician.
Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone If this function is configured (contact your service personnel), you can display and print the chargeable calls for other telephones (such as a pay phone). Prerequisite: You have programmed the function "Show call charges" on a key Æ Page 71. The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges. S Press the "Call Charges" key.
Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Prerequisite: Service personnel has set up account codes for you. N Press the key shown. Calls g Select and confirm. Select and confirm1. Account code j Enter the account code. if applicable. ( Enter or #=Save Confirm. May be necessary, depending on how your system is configured; contact your service personnel for details.
Privacy/security Step by Step Privacy/security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key). Activating c Open the idle menu Æ Page 19. Ringer cutoff on Select and confirm1. Deactivating c Open the idle menu Æ Page 19. Ringer cutoff off Confirm.
Privacy/security Step by Step Caller ID Suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating c Open the idle menu Æ Page 19. Suppress call ID Select and confirm. Deactivate c Open the idle menu Æ Page 19. Restore caller ID Select and confirm. Your service personnel can turn caller ID suppression on and off for all telephones.
Privacy/security Step by Step Monitoring a Room A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room. Activating the telephone to be monitored: N Press the key shown. Select and confirm. Room monitor You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.
Privacy/security Step by Step Trace Call: Identifying Anonymous Callers You can have the carrier identify malicious external callers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. N Press the key shown. Trace call Select and confirm. After you have finished tracing the call, the data is stored on the carrier’s system. Now contact your service personnel.
Privacy/security Step by Step Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence. Prerequisite: You must have configured a personal identification number (PIN) for your telephone Æ Page 88. Lock and unlock all phones c Open the idle menu Æ Page 19. Select and confirm, Lock phone or Unlock phone Select and confirm. j Enter code (telephone lock) Æ Page 88.
Privacy/security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use and then unlock them again later. You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs. N Press the key shown. Confirm1. Lock all phones j Enter the internal number of the telephones that you want to lock or unlock.
Privacy/security Step by Step Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone Æ Page 86 • to use another telephone like your own Æ Page 93 • to change your call number Æ Page 94 you need to enter a personal identification number, which you can save yourself. N Press the key shown. Change PIN Confirm1. j Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it. j Enter the new PIN.
Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display, on ISDN, pulse or tone dialing telephones, transmitted text messages will be saved as a callback request. Creating and Sending a Message c Open the idle menu Æ Page 19. Select and confirm. Send message j Enter the internal station number of the recipient or group.
Using Other Functions Step by Step Displaying and Deleting Messages You Have Sent You can display or delete info texts already sent so that the recipient does not receive them. View sent message Select and confirm. Follow the display prompts. Receiving/retrieving/deleting Infos The message "Messages received" appears on your screen. View messages Confirm. Follow the display prompts.
Using Other Functions Step by Step Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen. c Open the idle menu Æ Page 19. Advisory msg. on Select and confirm. 0=Will return at: Select and confirm the preprogrammed message (which can be changed by service personnel). or 0 ... 9 Enter the code directly.
Using Other Functions Step by Step Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the "View number of calls" key Æ Page 71. R Press the "Waiting calls" key. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit. • LED off: No callers waiting.
Using Other Functions Step by Step Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone for outgoing calls as though it were their own. N Press the key shown. PIN and Authorization g Select and confirm. Select and confirm1. Temporary Phone j Enter the other user’s station number. j Enter the other user’s telephone lock PIN Æ Page 88. if nec.
Using Other Functions Step by Step Change call number (relocate) You can put your call number on every other available telephone when it is set up (ask your service personnel). Your previous telephone then receives the old call number of your new telephone. The call num ber together with the settings (e.g. programmed keys) of the telephone are changed. Prerequisite: Your old and new telephone are the first telephones at each connection. The telephones are in idle state.
Using Other Functions Step by Step Fax Details and Message on Answering Machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key Æ Page 71, the key lights up when a fax or a message has been received. Deactivating indication: R Press the flashing key "Fax service". The LED goes out. Resetting Services and Functions (System-Wide Cancellation for a Telephone) There is a general reset procedure for activated functions.
Using Other Functions Step by Step Activating Functions for Another Telephone If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service.
Using Other Functions Step by Step Using System Functions from the Outside (DISA: Direct Inward System Access) If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, just like an internal user.
Using Other Functions Step by Step or j Dial the external number. You can only execute one function at a time, or set up only one outgoing connection. The connection is immediately released after successful activation of a function. In the case of an external-external call, the connection is released as soon as either of the parties ends the call.
Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection. N Press the key shown. Confirm. Tel. data service The connected computer now prompts you to enter the data, which you can do in one of two ways.
Using Other Functions Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, on your telephone's display. )494 Enter the code. or S Press the "Data I/O" key. (configuring keys Æ Page 71).
Using Other Functions Step by Step Controlling Relays If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different devices (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and have them switched off automatically after a timeout. Select and confirm, Control Relay On or Control Relay Off Select and confirm. 1 ... 4 Enter the relay.
Using Other Functions Step by Step Radio Paging If paging equipment is connected to your system (contact your service personnel), you can contact people via their pocket receivers. The pocket receiver indicates to the person you are looking for that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you.
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. Incoming calls are signaled on all group member telephones in the order in which they are received ( hunt group) or simultaneously (= group call) until one member of the group accepts the call.
Using Other Team Functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary teams). c Open the idle menu Æ Page 19. Select and confirm1, Leave group or Select and confirm. Join group S or R Press the "Hunt group". If an "x" appears between group/trunk number or (such as 301) and group name, the audible tone is active for this group or trunk. 301 x group name or 301 No "x" means that the audible tone was deactivated.
Using Other Team Functions Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. Confirm.
Using Other Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. Logging on and off at the beginning and end of your shift: N Press the key shown. Destinations g Confirm. UCD Select and confirm1. Log on Confirm, or Select and confirm.
Using Other Team Functions Step by Step Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on. N Press the key shown. Destinations g Confirm. UCD Select and confirm1. Work on Confirm, or Select and confirm.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Team and Executive/Secretary Functions With Trunk Keys If this function has been configured (contact your service personnel), you belong to a team of users for whom special keys were programmed: • Trunk keys (MULAP keys) • Direct station selection keys • Group call key (not on the executive telephone in an executive/secretary team) • Ring transfer keys (only in an executive/secretary team) As a team member, you can also program these keys
Team and Executive/Secretary Functions With Trunk Keys Step by Step Line utilization Private line A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. Shared line A line that is configured on multiple telephones. The line status (if configured) is displayed for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Answering Calls With Trunk Keys Prerequisite: Your telephone is ringing and/or the trunk key is flashing rapidly. if nec. T Press the rapidly flashing trunk key. This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up. ^ Lift the handset or On-hook: Speakerphone mode. Making Calls with Trunk Keys if nec.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Retrieving the call: T Press the slowly flashing trunk key. Switching Between Phone Calls on Multiple Trunks Prerequisite: You are conducting a call over a trunk in your group. Another trunk key starts flashing. T Press the blinking line key. The first party is placed on hold on the other trunk. T Press the slowly flashing trunk key. The second party is placed on hold. You can switch between the two calls as many times as you wish.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Forwarding Calls on Lines You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. N Press the key shown. Select and confirm. Forward Line: On S Press the required line key.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Deactivating call forwarding: N Press the key shown. Select and confirm. Forward Line: Off R Press the required line key. or j Enter the number of the trunk key you wish to use. or R If available, press the "CFW MULAP" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Using DSS Keys Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key. Understanding LED messages from DSS keys S LED on the DSS key is off - the team member is not engaged in a or phone call. R LED on the DSS key is lit - the team member is engaged in a phone or call or has activated do not disturb.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Transferring a Call in Progress S Press the DSS key and announce the call, if desired. \ Replace the handset. or s Press the key shown. Accepting a Call for Another Team Member T Press the flashing DSS key or trunk key. ^ Lift the handset or On-hook: Speakerphone mode. Turning Group Call On and Off (not on the executive telephone in an executive/secretary team) By default, your telephone rings when a call arrives on your line.
Team and Executive/Secretary Functions With Trunk Keys Step by Step Transferring Calls Directly to the Executive (only in an executive/secretary team) Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it. Prerequisite: On your phone there is a sensor key programmed with the function "Ring Transfer".
Testing the Telephone Step by Step Testing the Telephone Testing the telephone functions You can test your telephone functions. Prerequisite: Your telephone is idle. N Press the key shown. Select and confirm. Phone test If everything is OK, • all LEDs on the telephone start flashing, including the ones on the key module (only the menu keys LED lights up), • your station number appears on the screen; • all pixels in the display are activated; • the ringer signal sounds.
Different Displays in a Octopus F900 Environment Different Displays in a Octopus F900 Environment Depending on the system configuration, not all functions may appear on the display exactly as shown in this document. Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: Octopus F200/400/650 Display Call wait.term Call wait.trm.
Fixing problems Step by Step Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
Fixing problems Step by Step Responding to Error Messages on the Screen Invalid entry Possible cause: The station number is incorrect. Possible response: Enter a correct station number. Not authorized Possible cause: You tried to activate a disabled function. Possible response: Ask your service personnel to authorize you to use the function. Currently not possible Possible cause: The station number you dialed does not exist. The telephone you are trying to call is unplugged.
Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station num ber with LED on a key that is already programmed on the second layer (for example, external station number). Possible response: Confirm "Delete other layer" to program the station number/function.
Index Index Numerics 5-way navigator ................................................ 16 A accepting a second call .................................... 60 account code ................................................... 81 activating door opener ...................................... 47 activating/deactivating a ringing group ............ 105 advisory message ............................................. 91 agents ........................................................... 106 alternating ................
Index D deleting advisory messages ............................... 91 details, fax ....................................................... 95 dialing en-bloc ........................................................ 49 internal/external calls .................................... 29 dialing aid S0 ............................................................... 59 dialing internal calls .......................................... 29 dialing numbers from the caller list .........................................
Index L last call accept from the answering machine ............... 48 LDAP telephone database ................................ 55 leaving an advisory message ............................. 91 LED trunk key ................................................... 109 LED display direct station selection keys ........................... 17 function keys ............................................... 17 LED indications, meaning of ............... 72, 113, 114 line utilization .....................................
Index S saving a PIN ..................................................... 88 second layer .................................................... 39 secondary line ............................................... 108 secretary functions ......................................... 108 sensors ......................................................... 101 setting your telephone ...................................... 40 shared line ..................................................... 109 shift ....................
Overview of Functions and Codes (in alphabetical order) Overview of Functions and Codes (in alphabetical order) The table below lists all available functions as they appear on the display. If configured (contact your service personnel), functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code), or with function keys. Functions (display) Account code Advisory msg. on Advisory msg. off Associated dial ... Interactively ...
Overview of Functions and Codes (in alphabetical order) Functions (display) Control Relay On ... Interactively ...
Overview of Functions and Codes (in alphabetical order) Functions (display) Join group Leave group In hunt group Out of hunt group Keypad dialing ... Interactively ... Via the Program/Service menu Æ Page 23 $% ; ; ; ; Lock all phones Lock phone Unlock phone Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page ; ; ; ; ; ; ; Answer page Park a call Retrieve call Phone test Pickup - directed Pickup - group Accept call Prog.
Overview of Functions and Codes (in alphabetical order) Functions (display) Retrieve line ... Interactively ...
Overview of Functions and Codes (in alphabetical order) Functions (display) UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Use speed dialing Change Speed Dial? (station) 130 ... Interactively ... Via the Program/Service menu Æ Page 23 $% N Code $% ; ; ; ; ; ; ; ; ; ; ; ...
Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-T9000-U101-1-7619 SW version: 7.0 Status: 07/2007 Printed on environmentally compatible recycled paper.
