Octopus F200/400/650 Octophon F620 TDM Operating Instructions ==!"§==Systems=
Important Information Important Information Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid. Trademarks The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
Contents Contents Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About this manual . . . . . . . . .
Contents Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Activating Tone Dialing/DTMF Suffix-Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Transferring a Call after a Speaker Call (Announcement) in a Group. . . . . . . . . . . . . . . 52 Trunk Flash . . . . . . . . .
Contents Controlling Connected Computers or Other Programs and Telephone Data Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Communicating with PC Applications over a CSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . 78 Controlling Relays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Sensors (Octopus F200/400 Only) . . . . . . . . . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Intended use The Octophon F620 TDM phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate at the rear of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
Getting to know your Octophon F620 TDM phone Getting to know your Octophon F620 TDM phone The following sections describe the most frequently used operating elements and the displays on your phone. Octophon F620 TDM user interface 1 2 3 4 5 6 7 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone Æ Page 13. 3 The function keys allow you to call up the most frequently used functions during a call (e.g. Disconnect) Æ Page 10.
Getting to know your Octophon F620 TDM phone Keys Function keys Key Function when key is pressed s End (disconnect) call Æ Page 19. , Redialing Æ Page 20. r Button for call forwarding (with red LED) Æ Page 23. p Activate/deactivate microphone (also for speakerphone mode) Æ Page 21. Mailbox and menu key Key Function when key is pressed O Open mailbox (with red LED key) Æ Page 14. N Open the phone’s main menu (with red LED key) Æ Page 15.
Getting to know your Octophon F620 TDM phone 3-way navigator With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed Press the $ key. In idle mode: • Open the idle menu Æ Page 13 In lists and menus: • scroll down Press the % key. In idle mode: • Open the idle menu Æ Page 13 In lists and menus: • scroll up Press the i key.
Getting to know your Octophon F620 TDM phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your Octophon F620 TDM phone Display Your Octophon F620 TDM comes with a tilt-and-swivel black-and-white LCD display. Idle Mode If there are no calls taking place or settings being made, your phone displays the idle menu. Example: Time 13:15 2222 MON 2. APR 07 f Date Open the idle menu Own phone number Idle menu When in idle mode, press a key on the 3-way navigator Æ Page 11 to display the idle menu. You can call up various functions here.
Getting to know your Octophon F620 TDM phone Mailbox Depending on the type and configuration of your communication platform (contact your service personnel), you can use the mailbox key to access messages from services such as Unified Messaging System (UMS), etc. Also, callbacks are managed in the mailbox. Infos and voice messages When there are new info/voice messages, the display is not in the usual idle mode Æ Page 13, but displays the "Messages received" menu, and the mailbox key LED lights up.
Getting to know your Octophon F620 TDM phone Program/Service menu The menu structure comprises several levels. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. Example: Menu title Program/Service: *7=Use speed dialing? f further entries are available Menu option You can select a menu option as follows: Press the menu key N and chose a menu option with the 3-way navigator Æ Page 11. or Press ( or ) and the corresponding code.
Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). • When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).
Making Calls – Basic Functions Step by Step Ending the call: n Press the key shown. The LED goes out. or s Press the key shown. Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches). Switching to speakerphone mode Prerequisite: You are conducting a call via the handset.
Making Calls – Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. Activating: n Press the key shown. The LED lights up. Deactivating: n Press the key shown. The LED goes out.
Making Calls – Basic Functions Step by Step Making Calls Off-Hook Dialing ^ Lift the handset. j Internal calls: Enter the phone number. External calls: Enter the external code and the station number. The called party does not answer or is busy: \ Replace the handset. On-Hook Dialing j Internal calls: Enter the phone number. External calls: Enter the external code and the station number. The other party answers with speaker: ^ Lift the handset. or On-hook: Speakerphone mode.
Making Calls – Basic Functions Step by Step Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed. , Press the key once to dial the number last dialed. Press the key twice to dial the next to the last number dialed. Press the key three times to dial the third-to-the-last number dialed.
Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ Page 32). Prerequisite: A connection is set up, the mircophone is activated. p Press the key shown. The LED lights up.
Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while a call is in progress. The first party is placed on hold. Confirm. Consultation j Call the second party. Return to the first party: Confirm, Return to held call or Select and confirm. Quit and return Switching to the held party (alternating) Select and confirm. Toggle/Connect Combine the calling parties into a three-party conference Select and confirm.
Making Calls – Basic Functions Step by Step Call forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) r Press the key shown. or Forwarding on Select and confirm. 1=all calls Select and confirm, or select and confirm, 2=external calls only or select and confirm, 3=internal calls only or 1 or 2 or 3 Enter the code.
Making Calls – Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. N Press the key shown. Destinations f Confirm. Select and confirm. CFNR j Enter the destination number.
Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. Trunk FWD on Select and confirm.
Making Calls – Basic Functions Step by Step Using Callback You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, • When the other party is no longer busy • When the user who did not answer has conducted another call. When configured (contact your service personnel), all callback requests are automatically deleted over night.
Making Calls – Basic Functions Step by Step Checking and Canceling a Saved Callback View callbacks Select and confirm1. Next callback Select the displayed function and press the "OK" dialog key to display additional entries. Deleting a displayed entry: Confirm. Delete Ending Retrieval: Select and confirm. Exit or N Press the key shown. The LED goes out. or n Press the key shown. The LED goes out.
Making Calls – Basic Functions Step by Step Configure telephone Adjusting the Ring Volume + or - Press these keys while the phone is idle. Ring volume Confirm. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set. i Save. Adjusting the Ring Tone + or - Press these keys while the phone is idle. Ring tone Select and confirm. + or - To adjust the ring tone: Keep pressing the keys until the desired tone is set. i Save.
Making Calls – Basic Functions Step by Step Adjusting the Speakerphone to the Room Acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room", "Normal room" und "Noisy room". + or - Press these keys while the phone is idle. Speakerphone mode Select and confirm. + or - To set the room type: Keep pressing these keys until the setting you want appears on the screen. i Save.
Making Calls – Basic Functions Step by Step Adjusting the display contrast The display has four contrast levels that you can set according to your light conditions. + or - Press these keys while the phone is idle. Select and confirm. Display contrast + or - Change the display contrast. Press the key repeatedly until the desired level is obtained. i Save. Selecting the Language of Screen Prompts N Press the key shown. More features f Select and confirm. Select language Select and confirm.
Making Calls – Convenience Functions Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. N Press the key shown. More features Select and confirm. f Select and confirm1. Pickup - directed If applicable Next Select and confirm, until the phone number/name of the desired subscriber is displayed. Accept call Confirm. or j If you know the number of the telephone that is ringing, enter it directly.
Making Calls – Convenience Functions Step by Step Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. ^ Lift the handset and answer the call. or Press the "OK" key to confirm your selection and answer the call. Mute off or p Press the key and answer the call.
Making Calls – Convenience Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad).
Making Calls – Convenience Functions Step by Step Activating the door opener: N Press the key shown. More features Select and confirm. f Select and confirm. Door opener on j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000". or 3=change password Select the displayed function and press the "OK" dialog key to change the code. 1=enable with ring Select and confirm. or You can also open the door without a doorbell ring.
Making Calls – Convenience Functions Step by Step Making Calls En-Bloc Sending / Correcting Numbers If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request. j Internal calls: Enter the phone number. External calls: Enter the external code and the station number.
Making Calls – Convenience Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first.
Making Calls – Convenience Functions Step by Step Displaying the Call Time and Additional Call Information Prerequisite: You have retrieved the caller list and the selected call is displayed. Select and confirm, Time/date sent or View station no Select and confirm. Dialing a Station Number from the Caller List Prerequisite: You have retrieved the caller list and the selected call is displayed. Call Select and confirm.
Making Calls – Convenience Functions Step by Step Speed Dial Using Station and System Speed-Dial Numbers Prerequisite: You have stored station speed-dial numbers Æ Page 38 or your service personnel has stored system speed-dial numbers. N Press the key shown. Use speed dialing Select and confirm1. j Enter a speed-dial number. "*0" to "*9" = station speed-dialing. "000" to "999" = system speed-dialing (contact your service personnel).
Making Calls – Convenience Functions Step by Step or If you make a mistake: Previous Select and confirm. This deletes all entered digits. Next Confirm. or Select and confirm, Change or select and confirm, Delete or Exit select and confirm.
Making Calls – Convenience Functions Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system. Prerequisite: Names have been assigned to the station numbers stored in the system. ^ Lift the handset. or n Press the key shown. The LED lights up. Confirm.
Making Calls – Convenience Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system. ^ Lift the handset. or n Press the key shown. The LED lights up. Confirm. Directory If applicable If several directories have been configured: Select and confirm.
Making Calls – Convenience Functions Step by Step or Scroll Previous select and confirm. Call Select and confirm. If no name is found: If your search does not yield any name corresponding to your query, you can extend the range of the search, e. g. by deleting characters. Modify search Select and confirm. For further procedure, see above. If too many names are found: If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed.
Making Calls – Convenience Functions Step by Step Using Mailboxes The LED on the Mailbox key lights up when messages Æ Page 68 have arrived for you. If your telephone is connected to a voicemail system, the Mailbox key will also light up to alert you to any messages that have arrived. Accessing the Mailbox O Press the illuminated "Mailbox" key. or View messages Confirm. Message sent Select and confirm, or Call voice mail Select and confirm. Follow the user prompts.
Making Calls – Convenience Functions Step by Step Talking to Your Colleague With a Speaker Call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part. N Press the key shown. Speaker call Select and confirm.1. j Enter the phone number. Responding to a speaker call Æ Page 32.
Making Calls – Convenience Functions Step by Step Assigning a Station Number If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display. N Press the key shown. Temporary MSN Select and confirm1. j Enter the DID number you wish to use. j Dial the external number.
Making Calls – Convenience Functions Step by Step During a call Using Call Waiting Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone (Æ Page 47).
Making Calls – Convenience Functions Step by Step Preventing and Allowing Call Waiting (Automatic Camp-On) If this function has been configured (ask your service personnel), you can prevent or allow a second call Æ Page 46 from being signaled by automatic camp-on during an ongoing call. N Press the key shown. Select and confirm.1, Call wait.trm.off or Call wait.term.on Select and confirm.
Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call. N Press the key. Select and confirm. Park a call 0 ... 9 Enter the number of the park slot (0 - 9) and make a note of it.
Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. j Call the first party. Start conference Select and confirm the option shown. j Call the second party. Announce the conference. Conference Select and confirm the option shown. A tone sounds every 30 seconds to indicate that a conference is in progress.
Making Calls – Convenience Functions Step by Step Checking Which Parties Are in the Conference (Initiator Only) View conf parties Select and confirm. The first station appears on the screen. Next To display other stations, confirm each subsequent display. Exit list To exit the list: Select and confirm. Removing Parties From the Conference (Initiator Only) View conf parties Select and confirm the option shown. The first station is displayed.
Making Calls – Convenience Functions Step by Step Activating Tone Dialing/DTMF Suffix-Dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. N Press the key shown. Calls DTMF dialing f Select and confirm. Select and confirm1. j You can use the keys 0 through 9, ) and ( to transmit DTMF signals. Ending the call also deactivates DTMF suffix dialing.
Making Calls – Convenience Functions Step by Step Transferring a Call after a Speaker Call (Announcement) in a Group If this function has been configured (contact your service personnel), you can use a speaker call (announcement, Æ Page 44) to announce a call in progress to a group of users Æ Page 81. After a member of the group has accepted the call request, you can transfer the waiting party. Prerequisite: You are conducting a call. Confirm. The other party is placed on hold.
Making Calls – Convenience Functions Step by Step Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number. Prerequisite: You have set up an external connection. N Press the key shown. Calls Trunk flash f Select and confirm. Select and confirm1. j Enter the service code and/or telephone number.
Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination ... Call Waiting (Camp-On) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond Æ Page 46. The called party can prevent automatic call waiting Æ Page 47.
Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). Activating: Night answer on Select and confirm.
Making Calls – Convenience Functions Step by Step Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment Æ Page 57. To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can enter a daily recurring appointment. Saving Appointments N Press the key shown. Confirm. Timed reminder on j Enter a 4-digit time, such as 0905 for 9.05 (= 9.05 a.
Making Calls – Convenience Functions Step by Step Using Timed Reminders Prerequisite: You must have saved a timed reminder Æ Page 56. The current time is the time stored. The phone is ringing. The timed reminder appears on the screen. Reminder: n Press the key twice. or ^ \ Lift and replace the handset. If you fail to answer the timed reminder, it repeats five times and is then erased.
Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. Indication of the cost of a telephone call has to be requested from the service provider and has to be installed by an authorized technician.
Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Prerequisite: Service personnel has set up account codes for you. N Press the key shown. Calls Select and confirm. f Select and confirm1. Account code j Enter the account code. if applicable. ( Press this key. or #=Save Confirm. May be necessary, depending on how your system is configured; contact your service personnel for details.
Privacy/security Step by Step Privacy/security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, and they are shown on the display. Activating $ Open the idle menu Æ Page 13. Ringer cutoff on Select and confirm1, Deactivating $ Open the idle menu Æ Page 13. Ringer cutoff off select and confirm.
Privacy/security Step by Step Caller ID Suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating $ Open the idle menu Æ Page 13. Suppress call ID Select and confirm. Deactivating $ Open the idle menu Æ Page 13. Restore caller ID Select and confirm. Your service personnel can turn caller ID suppression on and off for all telephones.
Privacy/security Step by Step Monitoring a Room A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room. Activating the telephone to be monitored: N Press the key shown. Select and confirm. Room monitor You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.
Privacy/security Step by Step Trace Call: Identifying Anonymous Callers You can have the carrier identify malicious external callers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. N Press the key shown. Trace call Select and confirm. After you have finished tracing the call, the data is stored on the carrier’s system. Now contact your service personnel.
Privacy/security Step by Step Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence. Prerequisite: You must have configured a personal identification number (PIN) for your telephone Æ Page 66. To lock and unlock the telephone: Select and confirm. Lock phone or Unlock phone j Enter code (telephone lock) Æ Page 66. While the telephone is locked, a special dial tone sounds when you lift the handset.
Privacy/security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use and then unlock them again later. You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs. N Press the key shown. Confirm1. Lock all phones j Enter the internal number of the telephones that you want to lock or unlock.
Privacy/security Step by Step Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone Æ Page 64 • to use another telephone like your own Æ Page 70 • to change your call number Æ Page 71 you need to enter a personal identification number, which you can save yourself. N Press the key shown. Change PIN Confirm1. j Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it. j Enter the new PIN.
Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display, on ISDN, pulse or tone dialling telephones, transmitted text messages will be saved as a callback request. Creating and Sending a Message Select and confirm. Send message j Enter the internal station number of the recipient or group.
Using Other Functions Step by Step Displaying and Deleting Messages You Have Sent You can display or delete info texts already sent so that the recipient does not receive them. View sent message Select and confirm. Follow the display prompts. Receiving/retrieving/deleting Infos The message "Messages received" appears on the display Æ Page 14. View messages Confirm. Follow the display prompts.
Using Other Functions Step by Step Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen. Advisory msg. on Select and confirm. 0=Will return at: Select and confirm the preprogrammed message (which can be changed by service personnel). or 0 ... 9 Enter the code directly.
Using Other Functions Step by Step Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone for outgoing calls as though it were their own. N Press the key shown. PIN and Authorization f Select and confirm. Select and confirm1. Temporary Phone j Enter the other user’s station number. j Enter the other user’s telephone lock PIN Æ Page 66.
Using Other Functions Step by Step Change call number (relocate) You can put your call number on every other available telephone when it is set up (ask your service personnel). Your previous telephone then receives the old call number of your new telephone. The call num ber together with the settings (e.g. programmed keys) of the telephone are changed. Prerequisite: Your old and new telephone are the first telephones at each connection. The telephones are in idle state.
Using Other Functions Step by Step Resetting Services and Functions (System-Wide Cancellation for a Telephone) There is a general reset procedure for activated functions. The following functions are canceled, if they were activated: • • • • • • • • • • Call forwarding on Advisory msg. on Ringing group on Hunting group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Messages received: View callbacks N Press the key shown. Reset services Select and confirm1.
Using Other Functions Step by Step Activating Functions for Another Telephone If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service.
Using Other Functions Step by Step Using System Functions from the Outside (DISA: Direct Inward System Access) If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, just like an internal user.
Using Other Functions Step by Step or j Dial the external number. You can only execute one function at a time, or set up only one outgoing connection. The connection is immediately released after successful activation of a function. In the case of an external-external call, the connection is released as soon as either of the parties ends the call.
Using Other Functions Step by Step Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel), you can set ISDN functions via code dialing in some countries. N Press the key shown. Keypad dialin Confirm. j Enter the number of the trunk you wish to use (contact your service personnel). j Entering a code for required ISDN function (contact your service personnel).
Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection. N Press the key shown. Confirm. Tel. data service The connected computer now prompts you to enter the data, which you can do in one of two ways.
Using Other Functions Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, on your telephone's display. )494 Enter the code. j Enter the three-digit ID for the application you want to operate. +-0 ...
Using Other Functions Step by Step Controlling Relays If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and have them switched off automatically after a timeout. Select and confirm, Control Relay On or Control Relay Off Select and confirm. 1 ... 4 Enter the relay.
Using Other Functions Step by Step Radio Paging If paging equipment is connected to your system (contact your service personnel), you can contact people via their pocket receivers. The pocket receiver indicates to the person you are looking for that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you.
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. Incoming calls are signaled on all group member telephones in the order in which they are received ( hunt group) or simultaneously (= group call) until one member of the group accepts the call.
Using Other Team Functions Step by Step or Select and confirm1. This turns off the audible tone for the displayed group or trunk. Leave group or Select and confirm1. This turns off the audible tone for the displayed group or trunk. Join group or Select and confirm1. This turns off the audible tone for all groups and trunks. #=Out of hunt group or *=In hunt group Select and confirm1. This turns off the audible tone for all groups and trunks.
Using Other Team Functions Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones. The person who answers first receives the call. Saving, displaying, and deleting telephones for the ringing group: N Press the key shown. Destinations Ringing group on f Confirm. Select and confirm1. Follow the display prompts (enter the internal station number).
Using Other Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. Logging on and off at the beginning and end of your shift: N Press the key shown. Destinations Confirm. f UCD Select and confirm1. Log on Confirm, or Select and confirm.
Using Other Team Functions Step by Step Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on. N Press the key shown. Destinations Confirm. f UCD Select and confirm1. Work on Confirm. or Select and confirm.
Testing the Telephone Step by Step Testing the Telephone Testing the telephone functions You can test your telephone functions. Prerequisite: Your telephone is idle. N Press the key shown. Phone test Select and confirm. If everything is OK, • all LEDs on the telephone start flashing, including the ones on the key module (only the menu keys LED lights up); • your station number appears on the screen; • all pixels in the display are activated; • the ringer signal sounds.
Different Displays in a Octopus F900 Environment Different Displays in a Octopus F900 Environment Depending on the system configuration, some display texts may differ from the display texts described in this document. Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: Octopus F200/400/650 Display Call wait.term. Call wait.trm.
Fixing problems Step by Step Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
Overview of Functions and Codes (in alphabetical order) Overview of Functions and Codes (in alphabetical order) The table below lists all available functions as they appear on the display. If configured (contact your service personnel), functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code), or with function keys. Functions (display) Account code Advisory msg. on Advisory msg. off Associated dial ...
Overview of Functions and Codes (in alphabetical order) Functions (display) Control Relay On ... Interactively $% Control Relay Off Data I/O Service ...
Overview of Functions and Codes (in alphabetical order) Functions (display) Keypad dialing ...
Overview of Functions and Codes (in alphabetical order) Functions (display) Send message View sent message View messages Mailbox ... Interactively $% ; ; ; Show call charges (own telephone) Silent monitor Speaker call Suppress call ID Restore caller ID Tel.
Overview of Functions and Codes (in alphabetical order) 93
Index Index Numerics 3-way navigator ................................................ 11 A accepting a second call .................................... 46 account code ................................................... 59 activating door opener ...................................... 33 advisory message ............................................. 69 agents ............................................................. 84 announcement .................................................
Index discreet calling ................................................. 44 display angle ........................................................... 29 for Octopus F900 environment ...................... 87 display contrast ................................................ 30 distributing calls ............................................... 84 do not disturb .................................................. 60 door release ..................................................... 34 E edit dialnumber .......
Index P parking a call ................................................... 48 personal identification number .......................... 66 pickup (call) ................................................31, 82 PIN ................................................................. 66 for a telephone ............................................. 64 Program/Service menu ..................................... 15 programming your telephone ............................ 28 project calls ..............................
Index U UCD ................................................................ 84 user support ...................................................... 7 using a caller list ............................................... 36 using a temporary phone .................................. 70 using functions from the outside ........................ 74 V variable call forwarding ..................................... 23 volume keys ............................................................ 10 W work time .........
Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-T9000-U100-1-7619 SW version: 7.0 Status: 07/2007 Printed on environmentally compatible recycled paper.
