User manual
Summit WMScanner Quick Start Guide - Page 17 of 17.
Customer Support
NOTE
NOTENOTE
NOTE
Services can be purchased from Extreme Networks or through one of its channel partners. If you are an
end-user who has purchased service through an Extreme Networks channel partner, please contact your
partner first for support.
Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These
centers are the focal point of contact for post-sales technical and network-related questions or issues.
TAC will create a Service Request (SR) number and manage all aspects of the SR until it is resolved. For
a complete guide to customer support, see the Technical Assistance Center User Guide at:
http://www.extremenetworks.com/go/TACUserGuide
The Extreme Networks eSupport website provides the latest information on Extreme Networks
products, including the latest Release Notes, troubleshooting, downloadable updates or patches as
appropriate, and other useful information and resources. Directions for contacting the Extreme
Networks Technical Assistance Centers are also available from the eSupport website at:
https://esupport.extremenetworks.com
Documentation
Check for the latest versions of documentation on the Extreme Networks documentation website at:
http://www.extremenetworks.com/go/documentation
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Extreme Networks, the Extreme Networks logo, Altitude and Summit are either trademarks or registered
trademarks of Extreme Networks, Inc. in the United States and/or other countries.
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