Specifications

Appendix A: Troubleshooting
50 SmartSwitch Router 2100 Getting Started Guide
Configuration changes are not
reinstated after a reboot.
Use the procedure in “Saving the Active
Configuration to the Startup Configuration
File” on page 40 to save the configuration
changes to the Startup configuration file.
CoreWatch cannot access the
SSR 2100.
Make sure you have properly installed
CoreWatch and check the network connection
between the CoreWatch management station
and the SSR 2100.
The SSR 2100 is not resolving DNS
names.
Use the procedure in “Setting the DNS
Domain Name and Address” on page 32 to set
up DNS.
If you have already performed this procedure,
make sure you can use NS lookup on the DNS
server to get the default domain.
An SNMP manager cannot access the
SSR 2100.
Use the procedure in “Setting Up SNMP
Community Strings” on page 28 to set up an
SNMP community string and specify a target
for SNMP traps.
If you have already performed this procedure,
type snmp show all in the CLI to check the
SNMP settings.
Use the traceroute and ping commands to
verify that the SSR 2100 can reach the SNMP
management station.
You are unable to ping a certain host. Create and add an IP or IPX interface for the
host. See the SmartSwitch Router User Reference
Manual for information.
If you experience this difficulty Try this remedy