Specifications

SmartSwitch Router 2100 Getting Started Guide 49
Appendix A
Troubleshooting
If you experience difficulty with the basic hardware or software setup procedures in this
guide, check the following table to see whether the difficulty you are experiencing is
described. If you find a description of the difficulty you are experiencing, try the
resolution(s) recommended for the difficulty.
If the resolution does not remove the difficulty or the difficulty is not listed in this
appendix, see Appendix B, “Technical Support” on page 51 for information about
contacting Cabletron Systems or your reseller for technical support.
If you experience this difficulty Try this remedy
The SSR 2100 exhibits no activity (no
LEDs are on, the fan module is not
operating, and so on).
Make sure the SSR 2100 is plugged into a
power source and the power source is active.
The power supply is installed but is
not operating.
Check the power cable and the circuit to
which the SSR 2100 is connected.
The fan is not active. Check the power cable and the circuit to
which the SSR 2100 is connected.
No Gigabit Modules are active. Check the power cable and the circuit to
which the SSR 2100 is connected.
An older software version continues
to boot instead of the newer version
on a TFTP server.
Use the procedure in “Loading System Image
Software” on page 36 to configure the
SSR 2100 to boot using newer software.
You are unable to access the
configuration commands in the CLI.
From the CLI, type enable to access Enable
mode, then type configure to access
Configure mode.
Configuration changes do not seem to
be taking effect.
Use the procedure in “Activating the
Configuration Commands in the Scratchpad”
on page 39 to activate the changes.