Specifications

Troubleshooting Guide A-3
A.2 Procedure for Cisco Models IGS (Rev. 9.1 or later), 2000, 2500, 3000, and 4000
To recover the password, proceed as follows:
1. Connect a terminal or PC to the COM port of the router.
NOTE: On some routers, the COM port may be labeled CONSOLE.
2. Power down the router, then power up the router (power cycle the router).
3. At the terminal or PC, press the CTRL and Break keys within 60 seconds.
4. Type in
e/s 2000002 at the > prompt.
Press Return.
5. Record the original software configuration register value.
6. Type in
q at the > prompt.
Press Return.
7. Type in
o/r at the > prompt.
Press Return.
8. Type in
i at the > prompt.
Press Return.
9. Answer “no” to all the SETUP questions displayed.
10. Type in
enable at the > prompt.
Press Return.
11. Type in
show config at the # prompt.
Press Return.
12. Record the password(s).
13. Restore the software configuration register to its original value by:
At the
# prompt, type in: config term
Press Return.
Then type in:
config-register 0x(original value)
Press CTRL-Z.
14. Type in
reload at the # prompt or power cycle the router.