Specifications

KNOWN RESTRICTIONS AND LIMITATIONS
The known restrictions and limitations for this release of NetSight Automated Security Manager are listed
below. Solutions for these restrictions and limitations are noted, if available.
Install/Uninstall
Problem
1:
(Windows 2000/XP/Server 2003 only) An evaluation of your system is not automatically
performed during the installation. If system requirements are not met, the install will take
place, but results will be unpredictable.
Solution: Verify that all Windows 2000/XP system requirements are met prior to installing NetSight
Automated Security Manager.
Problem
2:
(Solaris only) In the Select Destination window of the Installer, if you click Browse and
then double click to select a directory, the OK button doesn't work.
Solution: You must select the directory using a single click instead of a double click.
Problem
3:
(Solaris only) The Installer does not come up due to path problems.
Solution: Ensure that /usr/usb does not precede /bin in your path. To do this, in a Unix window,
type which chown. If the result is /usr/ucb/chown, replace /usr/ucb with /bin
in your path. If the result is /bin/chown, the path is not the problem.
Problem
4:
(Solaris only) When the Installer is started, the following message is reported:
Warning: Cannot convert string
"−monotype−arial−regular−r−normal−−*−140−*−*−p−*−iso8859−1"
to type FontStruct.
Solution: No action is required. The Installer will use a default font.
Problem
5:
When there is insufficient space in the selected install area, the installer reports the situation
and lets you select an alternate location. If the alternate location does not provide the
required space, the installer again reports the shortfall, but instead of showing the alternate
path, it incorrectly shows the path to the original install area. The space provided by the
alternate path is analyzed correctly; only the path that is reported is wrong.
Solution: Select an install area that provides the required disk space. Refer to System Requirements
for more information.
Problem
6:
Uninstall does not uninstall all files. This results in a message, when installing NetSight
Console, indicating that ASM is still installed.
Solution: After uninstalling ASM, remove the .com.zerog.registry.xml file. On Windows, this file is
located in the C:\Program Files\Zero G Registry directory. On Solaris or Linux, this file is
located in the /var directory.
NetSight Automated Security Manager
Automated Security Manager Help
KNOWN RESTRICTIONS AND LIMITATIONS 14