Specifications

Troubleshooting
Find help here if the Adminhost cannot be installed or if the Live CD is not
booting.
Problems Installing the Adminhost
If you have trouble installing the Adminhost, SuSE Linux Installation Support
is available free of charge. First, check the support database. Here, find a
realm of information about a variety of installation problems. A keyword
search helps find relevant information. The support database is available at
http://sdb.suse.de.
Problems Booting the Live CD
To simplify your troubleshooting, observe and note the following:
What happens when you boot?
Are services not started that have already been configured (skipped or
failed messages)?
Do error messages appear on the console?
Are there kernel error messages on virtual consoles 9 or 12? To see
these messages, change to this console using
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Alt +
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F9 or
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Alt +
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F12 .
Problems Integrating the Network
Observe and note the nature of the problems. For example, on the firewall,
test whether the network interfaces are configured correctly (log in to the fire-
wall as user root) by entering ifconfig.
This command shows which interfaces are configured and which IP ad-
dresses, network masks, and other details are set up. If necessary, correct
the configuration using FAS and create a new configuration floppy. The host
must be restarted to commit the new configuration.
Which services function from the client side (intranet)? Should they be
functioning? The log files can help determine whether it is a problem
involving unauthorized access. Try reproducing the errors.
142 Troubleshooting