User`s guide

USER’S GUIDE
44 CyberSWITCH
FOR DUAL POTS DEVICES
If you have a system with a dual POTS connection, use Capability Package M, plus the ACO option.
Capability Package M includes alternate voice/circuit-switched data on two B channels. Data and
voice capabilities include Calling Line Id. The ACO option allows an incoming POTS call to
disconnect/preempt a data call if enabled. If you do not wish to use this feature (i.e., you are not
using incoming preemption), dropping ACO may lower your costs.
ORDERING BRI ISDN LINES USING PROVISIONING SETTINGS
If your service provider does not support EZ-ISDN or ISDN Ordering Codes, or you are using a
non-NI-1 line, use this section when ordering your BRI ISDN line.
When the phone company installs the line, they assign it certain characteristics. These are different
depending on the type of ISDN switch to which the line is attached. AT&T’s 5ESS NI-1 and
Northern Telecom’s DMS100 NI-1 are among the most popular.
When ordering an ISDN line, there are general steps to follow that apply to all types, and there are
steps specific to your line type. The general steps to follow are:
1. Contact your service provider to determine the type of available switch.
2. Ask your service provider for the available types of ISDN services.
If the AT&T 5ESS switch type is available, the ISDN services available will be one of the
following:
•NI-1
• Custom Point-to-Point
If Northern Telecom DMS-100 switch type is available, the ISDN services available will be one
of the following:
•NI-1
• DMS-100 Custom
3. Refer to section in this document that applies to your service type.
4. Order your ISDN service. If available, ask for two telephone numbers and two SPIDs for your
ISDN line.
5. If necessary, provide your service provider with the appropriate provisioning settings in this
document.
6. After installation, make sure you have the following information:
• switch type
• telephone numbers
• SPIDs
The following sections provide provisioning settings for your specific service type.