SMALL OFFICE REMOTE ACCESS SWITCH USER’S GUIDE Release 7.2 Cabletron Systems (603) 332-9400 phone (603) 337-3075 fax support@ctron.
USER’S GUIDE ! Only qualified personnel should perform installation procedures. CAUTION NOTICE You may post this document on a network server for public use as long as no modifications are made to the document. Cabletron Systems reserves the right to make changes in specifications and other information contained in this document without prior notice. The reader should in all cases consult Cabletron Systems to determine whether any such changes have been made.
TRADEMARKS Cabletron Systems, CyberSWITCH, MMAC-Plus, SmartSWITCH, SPECTRUM, and SecureFast Virtual Remote Access Manager are trademarks of Cabletron Systems, Inc. All other product names mentioned in this manual are trademarks or registered trademarks of their respective companies. COPYRIGHTS All of the code for this product is copyrighted by Cabletron Systems, Inc. © Copyright 1991-1997 Cabletron Systems, Inc. All rights reserved. Printed in the United States of America.
USER’S GUIDE WARNING: Changes or modifications made to this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. DOC NOTICE This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
CONTENTS Using this Guide 22 Documentation Set 23 Guide Conventions 24 SYSTEM OVERVIEW 25 The CyberSWITCH 26 The CyberSWITCH Network 26 Unique System Features 27 Interoperability Overview 29 Interoperability Protocols 29 Interoperability Devices 30 Security Overview 31 Network Interface Overview 31 System Components 32 Remote ISDN Devices 32 Switches Supported 33 Hardware Overview 34 Safety Considerations 34 System Platforms 35 CyberSWITCH Characteristics 35 CyberSWITCH Series 36 CyberSWITCH Front Panel 3
USER’S GUIDE Ordering BRI ISDN Lines using Provisioning Settings 44 Provisioning Settings for AT&T 5ESS Switches 45 AT&T 5ESS NI-1 Service 45 AT&T 5ESS Custom Point-to-Point Service 46 Provision Settings for Northern Telecom DMS-100 Switches 46 Northern Telecom DMS100 NI-1 Service 47 Northern Telecom DMS100 Custom Service 48 Hardware Installation 49 Pre-Installation Requirements 49 Accessing the CyberSWITCH 50 Overview 50 Making Connections 50 Direct Connection 50 Null-Modem Connection to a PC 50 Changin
Configuring Resources and Lines 69 Overview 69 Resources 69 Configuring Resources 69 Resource Configuration Elements 71 Resource Background Information 71 Lines 72 Configuring Lines 72 Configuring Changes for a COMMPORT Resource 73 Line Configuration Elements 74 Line Background Information 77 Subaddresses 78 Configuring a Subaddress 78 Subaddress Configuration Elements 78 Subaddresses Background Information 78 POTS Option 78 Configuring the POTS Option 78 POTS Configuration Elements 80 POTS Background Infor
USER’S GUIDE Routing Information Protocol (RIP) Option 111 Enabling/Disabling IP RIP 111 IP RIP Configuration Elements 112 IP RIP Background Information 112 SECURITY 113 Security Overview 114 Overview 114 Security Level 114 System Options and Information 115 Device Level Databases 115 User Level Databases 116 Off-node Server Information 116 Network Login Information 116 Configuring Security Level 117 Overview 117 No Security 119 Configuring No Security 119 Device Level Security 120 Configuring Device Lev
Telnet Server TCP Port Number Background Information 134 Emergency Telnet Server Port Number Background Information 135 Configuring Device Level Databases 136 Overview 136 On-node Device Database 136 Configuring an On-node Device Database 136 On-node Device Entries 137 Configuring On-node Device Entries 137 On-node Device Database Configuration Elements 144 General Configuration Elements 144 ISDN Configuration Elements 144 Frame Relay Access Configuration Elements 146 X.
USER’S GUIDE ACE Authentication Server 166 Configuring an ACE Authentication Server 166 ACE Authentication Server Configuration Elements 167 ACE Authentication Server Background Information 168 Configuring Network Login Information 169 Overview 169 Network Login General Configuration 169 Configuring General Network Login Information 169 Network Login General Configuration Background Information 170 Network Login Banners 171 Configuring Network Login Banners 171 Network Login Banners Background Information
Configuring Advanced Bridging 199 Overview 199 Bridge Dial Out 199 Configuring the Device List for Bridge Dial Out 200 MAC Hardware Filtering 201 Enabling/Disabling MAC Hardware Filtering 201 MAC Hardware Filtering Background Information 201 Spanning Tree Protocol 202 Configuring Spanning Tree Protocol 202 Spanning Tree Protocol Configuration Elements 202 Bridge Mode of Operation 202 Configuring the Bridge Mode of Operation 202 Bridge Mode of Operation Configuration Elements 202 Bridge Mode of Operation Bac
USER’S GUIDE IP Filters 223 Initiating the IP Filter Configuration 223 Configuring Packet Types 224 Configuring the Common IP Portion 225 Configuring TCP 226 Configuring UDP 226 Configuring ICMP 227 Configuring Forwarding Filters 228 Configuring Connection Filters 229 Using CFGEDIT 229 Configuring Exception Filter 230 Modifying the Final Condition for a Filter 231 Applying Filters 231 Applying Filters to Network Interfaces 231 Applying the Global Forwarding Filter 231 Applying per-device Forwarding Filters
IPX Network Interfaces 255 Configuring IPX Network Interfaces 255 IPX Network Interface Configuration Elements 257 General IPX Network Interface Configuration Elements 257 RIP IPX Network Interface Configuration Elements 257 SAP IPX Network Interface Configuration Elements 258 IPX Network Interface Background Information 259 IPX Routing Protocols 260 Configuring IPX Routing Protocols 260 IPX Routing Protocol Configuration Elements 260 IPX Routing Protocol Background Information 261 Routing/Service Tables 26
USER’S GUIDE Configuring SNMP 280 Configuring SNMP 280 SNMP Configuration Elements 282 SNMP Background Information 283 Configuring AppleTalk Routing 287 AppleTalk Routing Option 287 Enabling AppleTalk Routing 287 AppleTalk Routing Option Configuration Element 288 AppleTalk Routing Background Information 288 AppleTalk Ports 288 Configuring AppleTalk Ports 288 AppleTalk Ports Configuration Elements 289 AppleTalk Ports Background Information 290 The AppleTalk Network Type 290 Dynamic Node Address Assignment
Bandwidth Reservation 305 Configuring Bandwidth Reservation 305 Bandwidth Reservation Configuration Elements 307 Bandwidth Reservation Background Information 308 Semipermanent Connections 308 Configuring Semipermanent Connections 308 Semipermanent Connections Configuration Elements 310 Semipermanent Connections Background Information 310 Interactions with Other Features 310 VRA Manager as a Call Control Manager 312 Configuring VRA Manager for Call Control 312 Configuration Elements 312 Background Informatio
USER’S GUIDE TROUBLESHOOTING 334 System Verification 335 Verifying Hardware Resources are Operational 335 Verifying WAN Lines are Available for Use 336 Verifying LAN Connection is Operational 336 Verifying Bridge is Initialized 337 Verifying IP Router is Initialized 337 Verifying a Dedicated Connection 338 Verifying a Frame Relay Connection 338 Verifying an X.
Verifying DHCP: Proxy Client 362 Verifying DHCP Proxy Client Initialization 362 Verifying the Proxy Client is Enabled 363 Verifying the Proxy Client is Operational 363 UDP Ports 363 IP Address Pool 364 Verifying a Semipermanent Connection 364 Verifying Proxy ARP is Operational 364 Problem Diagnosis 366 Overview 366 LAN Adapter 366 Bridge Initialization 367 IP Routing Initialization 367 WAN Line Availability 367 Dedicated Connections 369 Frame Relay Connections 369 X.
USER’S GUIDE Call Detail Recording 393 Compression 393 DHCP: Relay Agent 395 Relay Agent Initialization 395 Enabling the Relay Agent 395 Relay Agent Operation 396 DHCP: Proxy Client 396 Proxy Client Initialization 396 Enabling the Proxy Client 396 Proxy Client Operation 397 Proxy ARP Operation 398 LED Indicators 399 Overview 399 Local Area Network LED Indicators 399 WAN LED Indicators 399 Service Indicator 400 Service Indicator Remains Lit 401 Service Indicator Blinks 401 System Messages 403 Overview 403
SNMP 482 Installation and Configuration 483 Usage Instructions 483 Telnet 484 Installation and Configuration 485 Usage Instructions 485 TFTP 487 Installation and Configuration 487 Usage Instructions 488 Remote Installation with USER2 489 System Commands 491 Overview 491 Accessing Administration Services 491 Setting the IP Address 492 Boot Device Commands 492 Accessing Dynamic Management 493 Viewing Operational Information 493 Viewing Throughput Information 497 Throughput Monitor Contents 498 Saving Operati
USER’S GUIDE System Statistics 537 Overview 537 Connectivity Statistics 537 Call Restriction Statistics 538 Call Statistics 538 Throughput Monitoring Statistics 538 AppleTalk Statistics 539 AppleTalk Protocol Statistics 539 AppleTalk Data Delivery Protocol (DDP) Statistics 539 AppleTalk Echo Protocol (AEP) Statistics 540 AppleTalk Routing Table Maintenance Protocol (RTMP) Statistics 541 AppleTalk Zone Information Protocol (ZIP) Statistics 541 AppleTalk Name Binding Protocol (NBP) Statistics 542 AppleTalk T
WAN Statistics 568 X.25 Statistics 569 X.25 Access Related Statistics 569 X.
USING THIS GUIDE The User’s Guide is divided into the following parts: SYSTEM OVERVIEW We begin with an overview of bridging, routing, and specific CyberSWITCH features. Next, we provide an overview for both the system software and hardware. SYSTEM INSTALLATION In this section of the User’s Guide we provide guidelines for ordering ISDN service in the US, and a step-by-step description of installing hardware and upgrading software.
USING THIS GUIDE Documentation Set APPENDICES The User’s Guide provides the following appendices: NETWORK WORKSHEETS These worksheets are provided to help you gather pertinent information for configuring your system. We recommend that you print copies of these blank forms and fill in the appropriate information before you begin configuring your system.
USER’S GUIDE systems central database access for security authentication purposes. Instructions for obtaining this electronic document can be found in Configuring Off-node Server Information. If you have Internet access, you may obtain this guide by following the steps outlined below: • Use your Web browser to get to the following address: http:// service.nei.com • From the resulting screen, click on Public. • Click on the Radius directory. • Click on the Docs directory.
SYSTEM OVERVIEW We include the following chapters in the System Overview segment of the User’s Guide. • The CyberSWITCH Provides the “big picture” view of a CyberSWITCH network. We include an overview of unique system features, interoperability, security, interfaces, system components, remote devices, and switches supported. • Hardware Overview A description of system platforms. • Software Overview A description of the CyberSWITCH’s system and administrative software.
THE CYBERSWITCH Because of the strong personal computer presence in the business environment, a move to graphical user interfaces, and the need to make the best use of available resources, there is a growing demand for high speed LAN access for remote devices. PC users need to be part of a workgroup or enterprise LAN, and remote access from home, field offices, and other remote locations has become a necessity.
THE CYBERSWITCH Unique System Features File Server Host CSX150 Remote ISDN Bridge BRI WORKGROUP REMOTE ACCESS SWITCH BRI B-CHANNELS POWER SERVICE TX LAN RX 10BASE-T B1 B3 B5 B7 B9 B11 B13 B15 B2 B4 B6 B8 B10 B12 B14 B16 E1 ONLY B17 B19 B21 B23 B18 B20 B22 B24 E1 D B25 B27 B29 B31 B26 B28 B30 L1 T1 D ISDN BRI Workstation BRI Workstation Workstation Workstation Workstation PC (with BRI ISDN TA) UNIQUE SYSTEM FEATURES The CyberSWITCH combines unique features that improve
USER’S GUIDE automatically adjust the number of network connections. Thus, your network costs will reflect the actual bandwidth being used. • Filtering Allows you to control the flow of frames through the network. Filtering becomes necessary if you need to restrict remote access or control widespread transmission of sporadic messages. Customer-defined filters can forward messages based on addresses, protocol, or packet data.
THE CYBERSWITCH Interoperability Overview • Protocol Discrimination It is possible for multiple types of remote devices to use the same line. The system can determine the device type and the protocol encapsulation used by remote devices. • RS232 Port: Dual Usage If your installation requires you to process PPP-Async data, this feature allows you to use the RS232 port for either console access or a serial data connection.
USER’S GUIDE The CyberSWITCH supports the following PPP protocols: • Link Control Protocol (LCP) • Multilink Protocol (MLP) • Authentication Protocols Challenge Handshake Authentication Protocol (CHAP) Password Authentication Protocol (PAP) • Network Control Protocols (NCP) Internet Protocol Control Protocol for TCP/IP (IPCP) Internetwork Packet Exchange Control Protocol for IPX (IPXCP) Bridge Control Protocol for bridges (BCP) • Compression Control Protocol (CCP) • AppleTalk Control Protocol (ATCP) The Cy
THE CYBERSWITCH Security Overview SECURITY OVERVIEW The system provides several options for validating remote devices and for managing network security. The security options available are dependent on the remote device type, type of access, and the level of security required. Levels of security include no security, device level security, user level security, and multi-level security. Device level security is an authentication process between devices, based on protocol and preconfigured information.
USER’S GUIDE SYSTEM COMPONENTS The major components of the CyberSWITCH are: • System hardware consisting of a platform and an administration port provided by the platform. • Four main categories of system software: The boot device gains control at power-up. It runs diagnostics, downloads new versions of operational software, and prepares the host processor for execution of operational software. The flash file system stores a compressed image of operational software and I/O system software.
THE CYBERSWITCH Switches Supported SWITCHES SUPPORTED Switch types supported by the CyberSWITCH’s basic rate and primary rate ISDN adapters: Type of Switch Basic Rate Primary Rate AT&T # 4ESS NA Yes AT&T # 5ESS Yes Yes AT&T Definity Yes Yes AT&T Legend Yes NA NET3 Yes NA NET5 NA Yes NT DMS 100 Yes Yes NT DMS 250 NA Yes NT SL-100 Yes Yes NTT Yes Yes NI-1 Yes NA TS013 Yes NA TS014 NA Yes 1TR6 Yes Yes Switch support may vary from country to country.
HARDWARE OVERVIEW The CyberSWITCH is an embedded communications platform. It uses a flash file system (instead of a hard disk) and a two-stage boot device to initialize the platform and download system software. System software is preconfigured to allow immediate connection via a Local Area Network (LAN) or Wide Area Network (WAN) with Telnet and/or TFTP access. The software can also be accessed via the RS232 port on the system, and a terminal-emulation software package.
HARDWARE OVERVIEW System Platforms SYSTEM PLATFORMS The CyberSWITCH platform consists of a single processor (the Intel 386 EX host processor), system memory, and interface adapters. The front of the platform has a series of LED indicators. These indicators light up to indicate power, service, LAN access, and WAN access. On the back of the platform are connectors for power, the LAN, the WAN, a RESET button, and an administration port for local or remote administration console attachment.
USER’S GUIDE CYBERSWITCH SERIES Front & Back Panels: Small Office Remote Access Switch Termination switches for Multipoint Connections 1 BRI Term WAN Port 10BT 2 10B2 Console DCPower Reset Dual Ethernet LAN Port Console Port / AMP LAN Port POTS (thinwire coax) (twisted pair) Back Panel as illustrated supports: • Wide Area Network (WAN) through 1 BRI line, two connections • Local Area Network (LAN) through the 10Base-T Ethernet port or through the 10Base2 Ethernet port • analog devices (up to tw
HARDWARE OVERVIEW System Platforms CYBERSWITCH BACK PANEL The back panel provides connectors for WAN and LAN access, as well an RS232 port for an administration console. It also contains termination switches, a DC power input connector and a Reset button. The two connectors available for LAN access are the 10Base-T (RJ-45 Ethernet connector) or the optional 10Base-2 (Ethernet BNC connector). Only one of the two ports may be activated at a time.
USER’S GUIDE For informational purposes, here are the pin list and signal assignments for the 10Base-T LAN connector: Note: 38 Pin Signal Function 1 Transmit + 2 Transmit - 3 Receive + 4 NC No Connect 5 NC No Connect 6 Receive - 7 NC No Connect 8 NC No Connect The 10Base-T connector and the WAN connector are both RJ45 connectors. However, they do have different electrical interfaces. Take care to keep these separate.
SOFTWARE OVERVIEW OVERVIEW The CyberSWITCH software provides: • system software for the CyberSWITCH, LAN and WAN interfaces, and administration functions • system files containing configuration and operational information This chapter provides an overview for each of the above software categories. SYSTEM SOFTWARE Included with each CyberSWITCH is a CD containing upgrade software and utility software. (Note that initial system software is factory-installed).
USER’S GUIDE node.nei This configuration file contains node-specific information like resources, lines, CyberSWITCH operating mode and security options, along with the Throughput Monitor Configuration information. If enabled, SNMP configuration information is also in this file. lan.nei This file contains configuration information used when the bridge is enabled. This file also contains information for the Spanning Tree protocol used for the bridge.
SOFTWARE OVERVIEW System Files The system stores the tables in ASCII format files on the System disk. When the system writes system messages to disk, it stores them in the following location: Directory: \log File Name: rprt_log.nn Where “nn” is an integer that is incremented each time a new file is written. When the system writes system statistics to disk, it stores them in the following locations: Directory: \log File Name: stat_log.
SYSTEM INSTALLATION We include the following chapters in this segment of the User’s Guide: • Ordering ISDN Service Provides guidelines for ordering ISDN service in the United States. • Hardware Installation Step-by-step instructions for installing hardware components. • Accessing the CyberSWITCH Provides a description of the possible ways to access the CyberSWITCH (for diagnostic purposes or for software upgrades). • Upgrading System Software A description of the software upgrade process.
ORDERING ISDN SERVICE (US ONLY) OVERVIEW This chapter was designed to be a guideline for ordering ISDN service in the United States. If you are using NI-1 lines, try using EZ-ISDN Codes to order BRI service. If your service provider does not support EZ-ISDN Codes, try using the NI-1 ISDN Ordering Codes. If your service providers does not support either types of codes, or, if you are using a non-NI-1 line, refer to Ordering BRI ISDN Lines using Provisioning Information.
USER’S GUIDE FOR DUAL POTS DEVICES If you have a system with a dual POTS connection, use Capability Package M, plus the ACO option. Capability Package M includes alternate voice/circuit-switched data on two B channels. Data and voice capabilities include Calling Line Id. The ACO option allows an incoming POTS call to disconnect/preempt a data call if enabled. If you do not wish to use this feature (i.e., you are not using incoming preemption), dropping ACO may lower your costs.
ORDERING ISDN SERVICE (US ONLY) Ordering BRI ISDN Lines using Provisioning Settings PROVISIONING SETTINGS FOR AT&T 5ESS SWITCHES The ISDN services supported by AT&T 5ESS switches are as follows (in order of preference of usage): 1. NI-1 2. AT&T Custom Point-to-Point The sections below provide the settings for each 5ESS service type. Note that your service provider may not be able to offer all of the features listed.
USER’S GUIDE AT&T 5ESS CUSTOM POINT-TO-POINT SERVICE Note that some of the elements below are set per directory number. With Custom Point-to-Point Service, you will have two directory numbers.
ORDERING ISDN SERVICE (US ONLY) Ordering BRI ISDN Lines using Provisioning Settings NORTHERN TELECOM DMS100 NI-1 SERVICE Note that you must set either EKTS or ACO to yes. You may not set both of them to yes.
USER’S GUIDE NORTHERN TELECOM DMS100 C USTOM SERVICE Note that you must set either EKTS or ACO to yes. You may not set both of them to yes.
HARDWARE INSTALLATION PRE-INSTALLATION REQUIREMENTS Before you begin the installation process, be sure to: • Choose a suitable setup location Make sure the location is dry, ventilated, dust free, static free, and free from corrosive chemicals • Verify system power requirements Voltage Range Current and Frequency 85-264 V .6 A 47-63 Hz The appropriate standard power cord is supplied with the system.
ACCESSING THE CYBERSWITCH OVERVIEW This chapter describes accessing your CyberSWITCH, which includes: • making proper connections • establishing an administration session • powering on the system • accessing Release Notes MAKING CONNECTIONS There are a number of ways to make a connection to the system, which include: • direct connection using a terminal • null-modem connection using a null-modem cable and a PC • remote connection using Telnet All connections but the Telnet connection use the serial port (
ACCESSING THE CYBERSWITCH Making Connections Using the provided RS232 null modem cable, attach an administration console to the CyberSWITCH. The administration port is a 9-pin, male RS232 serial adapter as shown below: Null Modem Cable 1 BRI Term 2 10BT 10B2 Console DCPower Reset Female DB9 Console DCPower Reset Female DB9 Connector To PC Null Modem Cable Connect one end of a null modem cable to the console port on the CyberSWITCH, and the other end to the communication port on the PC.
USER’S GUIDE CHANGING THE BAUD RATE The baud rate is changeable. The default rate performs well for configuration changes. A faster rate is useful, however, to download new software upgrades to your system. To change the baud rate through CFGEDIT: 1. Select Physical Resources from the main menu. 2. Select Data Line from the physical resources menu. 3. Follow the instructions to make changes to the ASYNCMDM. 4. When asked, enter the baud rate you want to use. 5.
ACCESSING THE CYBERSWITCH Establishing an Administration Session ESTABLISHING AN ADMINISTRATION SESSION If a login prompt is displayed after the power-on initialization, the system software was preinstalled. Complete the login: 1. The login controls which class of commands the user can access. Each access level (guest or administrator) is protected by a unique login password. This allows managers to assign different responsibility levels to their system users.
USER’S GUIDE 2. Turn on the administration console, and execute the communications program so that your terminal emulator accesses the RS232 port connected to the system. 3. During power-on initialization, the First Stage Boot (FSB) displays a brief inventory of the system. The FSB then writes the following message to the administration console: Waiting for Commands: During initial installation, no commands need to be entered at this point.
ACCESSING THE CYBERSWITCH Accessing the Release Notes The Release Notes on CD are located in the REL_NOTE.TXT file. This file is a DOS text file you can read on a DOS machine. Insert the CD into the drive, change to the proper directory, and enter the following command at the DOS prompt: [CD-ROM drive]:\[platform directory][ISDN standard directory][option directory]> type REL_NOTE.
UPGRADING SYSTEM SOFTWARE OVERVIEW This chapter describes how to install system software onto the CyberSWITCH. Instructions are included for the following actions: • upgrading system software • changing defaults to secure system • returning configuration to factory defaults • accessing Release Notes The following sections provide instructions to help you complete each of these actions.
UPGRADING SYSTEM SOFTWARE Upgrading Software \CSX156\JAPAN\ipipxat.pkt UPGRADE.OSW, DEFLTCFG.OSW, RECOVER1, RECOVER2, REL_NOTE.TXT \CSX156\JAPAN\ipipx.pkt UPGRADE.OSW, DEFLTCFG.OSW, RECOVER1, RECOVER2, REL_NOTE.TXT \CSX156\JAPAN\ipipxat.x25 UPGRADE.OSW, DEFLTCFG.OSW, RECOVER1, RECOVER2, REL_NOTE.TXT For system upgrade, you will need to follow one of the above-mentioned upgrade paths (\product name\country\protocol or access package).
USER’S GUIDE LOCAL UPGRADE OF THE OPERATIONAL SOFTWARE (OSW) To locally upgrade the operational software (OSW) of your system, follow these steps: 1. Change the CyberSWITCH system’s baud rate to be the fastest baud rate supported by your communications package (up to 115.2 Kbps). Use the autobaud boot device command to change the baud rate. 2. Login to the CyberSWITCH as admin. 3.
UPGRADING SYSTEM SOFTWARE Upgrading Software OSW, , found in the Flash File System. The OSW has not been updated from this file due to insufficient Flash File System space. Please delete unnecessary files from the system. It is possible that you will not have enough room in the \SYSTEM directory to TFTP the upgrade file to the system. In this case: • Delete all files in the directory except nex.bin and iop.bin.
USER’S GUIDE Console Messages during SSB Upgrade: Message Suggested Action can’t open recover file If you entered a filename after the flash recover command, makes sure that the file exists on the system. If you did not enter a filename, make sure that \SYSTEM\RECOVER 1 exists on the system. not enough DRAM to create binary image Remove DRAM-greedy activities on the system, such as connections to other devices, compression, and authentication. Reboot if necessary.
UPGRADING SYSTEM SOFTWARE Change Defaults to Secure System 4. Using Telnet, reboot the system by issuing the command: restart It should take approximately 3 minutes for the system to restart and install the upgrade. 5. Login via Telnet and type the ver command to confirm that the system software upgraded correctly. If the upgrade did not occur, check the system log with the dr command to find any potential problems, and retry.
USER’S GUIDE 3. Change the admin and guest system passwords. If your system was previously accessed by your distributor, the preconfigured password will be admin (in lower case). Change this password to secure your system. To make this change, enter the following command at the system prompt: pswd Then follow the prompts to enter a new password. Your password must be a 3 to 16 nonblank character string. Be careful, passwords are uppercase and lowercase sensitive.
BASIC CONFIGURATION We define basic configuration as the configuration needed by most users. Basic configuration will get your system up and running. Note that not all configuration steps in this part are required. For example, if you are only using bridging, you will have no need to complete the configuration steps included in Configuring Basic IP Routing.
CONFIGURATION TOOLS OVERVIEW We provide the following configuration tools to set up and/or alter your configuration: • CFGEDIT, the configuration utility • Manage Mode, the dynamic management utility Your CyberSWITCH is shipped with a default set of configuration files that are preinstalled. These configuration files provide basic functions which will allow you to perform initial installation tests with no additional configuration.
CONFIGURATION TOOLS Dynamic Management As long as there is no other “change” session active (CFGEDIT or Manage Mode), access is granted, and the following menu is displayed: Main Menu: 1) 2) 3) 4) Physical Resources Options Security Save Changes Select function from above or to exit: From this screen you will begin the configuration process. Refer to Basic Configuration and succeeding chapters for details on using this utility to perform specific configuration tasks.
USER’S GUIDE Once Manage Mode is entered, the prompt changes from [system name]> to [system name]: MANAGE>. While operating in Manage Mode, only Dynamic Management commands are available. All other system commands are ignored until you exit Manage Mode. The key sequence will terminate the current command and return you to the MANAGE> prompt. This is useful if you are in the process of responding to a series of prompts and you wish to abort the command without responding to the remaining prompts.
CONFIGURATION TOOLS Default Configuration DEFAULT CONFIGURATION Your CyberSWITCH is shipped with a default set of configuration files that are preinstalled. These configuration files provide basic functions which will allow you to perform initial installation tests with no additional configuration. The default configuration files will allow IP access over both the LAN and the WAN interfaces. This will allow you to PING, TELNET and TFTP into the CyberSWITCH.
USER’S GUIDE USING THE CONFIGURATION CHAPTERS The configuration chapters follow a basic format for explaining the configuration process of each system feature. The format is: 1. A brief outline of the configuration procedure using CFGEDIT (if applicable). Note: 68 In this guide we have included a map of the configuration utility CFGEDIT. 2. A brief outline of the configuration procedure using Manage Mode (if applicable). 3. A definition of each configuration element. 4.
CONFIGURING RESOURCES AND LINES OVERVIEW Resource refers to the computer resources that are part of the CyberSWITCH. A WAN resource is the physical interface for the attachment of lines (i.e., connections) to your system. Lines are communication facilities from the carriers. These lines directly attach to your system. From the system perspective, lines provide the physical connection to switched networks. Lines are not required for LAN connections.
USER’S GUIDE United States: For the U.S. resource configuration, switch type is configurable, but Ethernet Resource or COMMPORT is not. Select Resources to display a screen similar to the following: id Name 1 Basic_Rate 2 Ethernet_1 3 COMMPORT Slot 1 2 Switch Type BRI_5ESS Enter(1)to Change a Resource or press for previous menu: To configure a different switch type, first select (1) to change the Basic Rate resource. Then select the switch type from the list presented.
CONFIGURING RESOURCES AND LINES Resources USING MANAGE MODE COMMANDS resource Displays the current resource configuration. RESOURCE CONFIGURATION ELEMENTS RESOURCE TYPE The type of adapter (resource) that plug into the system. WAN adapters are the physical interface for the attachment of lines (i.e., connections) to your system. RESOURCE SLOT The slot number into which the resource is plugged. INTERNAL SWITCH TYPE For ISDN resources. The switch type you wish to configure.
USER’S GUIDE internal Asynchronous Usage Discriminator (AUD), which monitors the data stream. The AUD determines if this is to be a PPP connection, or a remote console connection. This determination is made within a configurable time frame: • if the AUD detects PPP LCP frames, it connects the data to a PPP stack. The CyberSWITCH sends the data to the LAN as appropriate.
CONFIGURING RESOURCES AND LINES Lines 5. Add the necessary data links. a. Select Automatic TEI Negotiation UNLESS this is a point-to-point NTT line. b. If you need to assign a TEI Negotiation value, the default value of 0 is normally correct. c. Only if you plan on using X.25 over the D-Channel on this line, answer yes to the following prompt: Will this Data Link support X.25 communications (Y/N)? [default N] 6. If the line uses a NI-1 or a DMS-100 switch type, you must also enter the following: a.
USER’S GUIDE datalink add Allows you to add a data link. The following sample screen shows how a data link is added. Current LINE Configuration: id LINE NAME TYPE SLOT PORT -------------------------------------------------------------------------------1 LINE.BASICRATE1 BR_ISDN 1 1 2 LINE.BASICRATE2 BR_ISDN 1 2 3 DMS100.
CONFIGURING RESOURCES AND LINES Lines CALL SCREENING METHODS If you select a line interface type of point-multipoint, choose one of the following call screening methods: none, subaddress, or telephone number. The paragraphs below define each method. 1. None All calls will be accepted. 2. Subaddress Uses a configured subaddress for this site. If the subaddress method is chosen, and a subaddress has not been configured for this site, an error message will be displayed.
USER’S GUIDE enter the number of digits to verify (starting at the right-most digit), so that when the system receives a phone call it can determine on which bearer to accept the phone call. The maximum number of digits should be 7, which is the default value in most cases. SERVICE PROFILE ID (SPID) SPIDs are only required for DMS100 and NI-1 switch types. A SPID is a number that identifies ISDN equipment attached to your ISDN line.
CONFIGURING RESOURCES AND LINES Lines DIGITS VERIFIED The number of digits to verify (starting at the rightmost digit), so that when the system receives a phone call it can determine on which bearer to accept the phone call. The maximum number of digits should be 7, which is the default value in most cases. The value you input (in CFGEDIT) to determine attenuation depends on whether or not you are using an external Channel Service Unit (CSU).
USER’S GUIDE SUBADDRESSES CONFIGURING A SUBADDRESS USING CFGEDIT 1. To configure a subaddress, select ISDN Subaddress from the Physical Resources menu. 2. Enter the subaddress. The subaddress is supplied by your Carrier Service. SUBADDRESS CONFIGURATION ELEMENTS SUBADDRESS The subaddress for the system. SUBADDRESSES BACKGROUND INFORMATION A subaddress may be configured for a point-multipoint line. This element is a call screening method.
CONFIGURING RESOURCES AND LINES POTS Option 2. Select POTS from the Physical Resource Menu. 3. Select Lines from the POTS Menu. 4. Press 1 to add a POTS line. 5. Select the jack Id from the list of available jacks. 6. Optional: enter the primary phone number of the POTS line. Select your primary phone number from the displayed list. This list is the directory numbers you configured for your data links. There will be no list displayed if there are no data links configured. 7.
USER’S GUIDE POTS CONFIGURATION ELEMENTS ENCODING STANDARD The encoding standard is the type of standard for tone feeding and ring feed. This should be set properly on the switchtype. Only change the value of the encoding standard if you are having difficulties. JACK ID The Id number of the jack that the POTS device will use. They are labeled as either 1 or 2. PRIMARY PHONE NUMBER Optional element. The primary phone number that applies to the POTS line.
CONFIGURING BASIC BRIDGING OVERVIEW This chapter provides information for configuring basic bridging features. Basic bridging configuration includes: • enabling/disabling bridging A separate chapter, Configuring Advanced Bridging, provides information for configuring advanced bridging features.
USER’S GUIDE MAC LAYER BRIDGING BACKGROUND INFORMATION You are given the option of either enabling or disabling the MAC layer bridging feature. When bridging is enabled, the system bridges data packets to the proper destination, regardless of the network protocols being used. The default configuration is bridging enabled. Note: 82 If the bridge and the IP options are both enabled, the system will act as a “brouter.
CONFIGURING BASIC IP ROUTING OVERVIEW This chapter provides information for configuring basic IP routing features. Basic IP routing configuration includes: • enabling/disabling the Internet Protocol (IP) When you enable this option, the system operates as an IP Router. If you also enable bridging, it will route IP packets and bridge all other packet types. • configuring the IP operating mode The operating mode may be either host or router. The router operating mode is the default.
USER’S GUIDE IP Configuration Menu: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) IP Routing (Enable/Disable) IP Operating Mode IP Interfaces Static Routes RIP (Enable/Disable) IP Static ARP Table Entries. Isolated mode (Enable/Disable) Static Route Lookup via RADIUS (Enable/Disable) Change IP Address Pool IP filters DHCP Select function from above or for previous menu: IP OPTION CONFIGURATION ELEMENTS IP OPERATIONAL STATUS You can enable or disable the Internet Protocol (IP) option. The default is disabled.
CONFIGURING BASIC IP ROUTING IP Operating Mode IP Configuration Menu: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) IP Routing (Enable/Disable) IP Operating Mode IP Interfaces Static Routes RIP (Enable/Disable) IP Static ARP Table Entries Isolated Mode (Enable/Disable) Static Route Lookup via RADIUS (Enable/Disable) IP Address Pool IP Filter Information DHCP Select function from above or for previous menu: b.
USER’S GUIDE Off-node authentication servers are available when IP is enabled regardless of the operating mode. With IP host mode, all traffic is considered bridge traffic, so no IP-specific off-node server lookups are performed. These include: • IP lookup by a next hop IP address or a next hop device name • Route lookup by a destination IP address When the IP operating mode is changed from one mode to the other, changes are automatically made to the configuration sensitive to the IP operating mode.
CONFIGURING BASIC IP ROUTING IP Network Interfaces n. IP RIP v2 authentication key (required only if the IP RIP v2 authentication control has been configured with a value other than “No Authentication” Note: 3. With the Secondary IP Addressing feature, you may add more than one LAN network interface. Upon adding a second LAN interface, you must provide a unique interface name and address. You will also need to specify whether this new interface is to be the primary or secondary LAN network interface.
USER’S GUIDE If IP RIP is enabled, enter the following additional information: h. i. j. k. l. IP RIP send control IP RIP respond control IP RIP receive control IP RIP v2 authentication control IP RIP v2 authentication key (required only if the IP RIP v2 authentication control has been configured with a value other than “No Authentication” 6. For a WAN IP UnNumbered network interface enter the following information: a. MTU size 7.
CONFIGURING BASIC IP ROUTING IP Network Interfaces SUBNET MASK The Subnet Mask value (the number of significant bits for the subnet mask) associated with the IP address specified for this interface. The Subnet mask is specified by entering the number of contiguous bits that are set for the mask. The mask bits start at the most significant bit of the IP address field and proceed to the least significant bit. Subnet Mask applies to LAN, WAN, and WAN RLAN type interfaces only.
USER’S GUIDE entered for the interface. For example, if the IP address of the interface is 199.120.211.98, the portion of the menu displaying the available transmit broadcast addresses would appear as: Transmit Broadcast Address: 1) 199.120.211.255 2) 199.120.211.0 3) 255.255.255.255 4) 0.0.0.0 5) Specify Explicitly Enter Transmit Broadcast Address [default = 1]? 1 In almost all cases, the default transmit address is used (1).
CONFIGURING BASIC IP ROUTING IP Network Interfaces IP RIP SEND CONTROL If IP RIP is enabled for a specific interface (LAN, WAN RLAN, and/or numbered WAN interfaces), an IP RIP send control must be selected. This element controls how IP RIP update messages are sent on an IP RIP interface. There is a different default value depending on the type of interface configured. The default value is automatically preconfigured when IP RIP is enabled.
USER’S GUIDE The following table provides the possible choices for IP RIP respond control. Switch Meaning Do Not Respond This switch indicates responding to no IP RIP requests at all. IP RIP v1 Only This switch indicates responding only to IP RIP requests compliant with RFC 1058. IP RIP v2 Only This switch indicates responding only to IP RIP v2 requests compliant with RFC 1723.
CONFIGURING BASIC IP ROUTING IP Network Interfaces The following table provides the possible choices for IP RIP v2 authentication control Type Meaning No Authentication * This control type indicates that IP RIP v1 and unauthenticated IP RIP v2 messages are accepted. Simple Password This control type indicates that IP RIP v1 messages and IP RIP v2 messages which pass authentication test are accepted. The authentication test is done using a simple password. * This is the default switch.
USER’S GUIDE An IP Host device has only one network interface that it uses for data transfer. This network interface is assigned an IP address and belongs to one subnet. A remote IP host typically uses an ISDN line for this network interface. All data is sent through this network interface. An IP router device can have multiple network interfaces. Each of these are assigned an IP address and belong to a separate subnet.
CONFIGURING BASIC IP ROUTING IP Network Interfaces The WAN IP Network Interface is used to define remote IP devices (hosts or routers) that require access to the central network. This network interface represents a different subnet than that connected to a LAN network interface. The WAN IP Network Interface is used for both IP Host and PPP remote devices. The WAN (Direct Host) IP Network Interface allows you to extend the LAN subnet to remote devices.
USER’S GUIDE Host 128.1.1.8 File Server Subnet 128.1.1.0 128.1.1.3 (128.1.1.2 uses WAN Direct Host Interface) Host 128.1.1.1 128.1.1.2 CSX150 Interfaces: LAN Interface 128.1.1.1 WAN Direct Host Interface 192.2.2.1 WAN Interface 192.2.2.1 both WAN Interfaces use one PRI line Subnet 192.2.2.0 Needed for WAN Interface ISDN 192.2.2.3 Router 198.1.2.3 Subnet 198.1.2.
CONFIGURING BASIC IP ROUTING IP Network Interfaces unnumbered interfaces (such as Example 2), then the connecting subnet would not be required. File Server Host 128.1.1.8 Subnet 128.1.1.0 128.1.1.3 CSX150 128.1.1.1 LAN POWER SERVICE TX RX B-CHANNELS 10BASE - T B1 B3 B5 B7 B9 B11 B13 B15 B2 B4 B6 B8 B10 B12 B14 B16 Interfaces: E1 ONLY E1 D B17 B19 B21 B23 B18 B20 B22 B24 B25 B27 B29 B31 B26 B28 B30 T1 D L1 LAN Interface 128.1.1.1 131.3.3.1 RLAN Interface 131.3.3.
USER’S GUIDE configuration. Different interface information must be configured depending on the type of interface used to propagate the IP RIP information. Devices used to directly connect two LANs use a LAN interface for IP RIP information propagation. The example network shown below illustrates this type of network. Network 1 (1.0.0.0) LAN Interface 1 1.0.0.1 "SITE1" LAN Interface 2 2.0.0.1 Network 2 (2.0.0.0) LAN Interface 3 2.0.0.2 "SITE2" LAN Interface 4 3.0.0.2 Network 3 (3.0.0.
CONFIGURING BASIC IP ROUTING IP Network Interfaces See illustration, Example 1. Because SITE1 is the only CyberSWITCH that is connected to the logical network, it is reasonable for SITE1 to advertise the IP RIP information on Network 3 as subnetwork routes, meaning that SITE1 will always advertise the remote IP devices’ IP RIP information. Network 1 (1.0.0.0) i/f 1 1.0.0.1 R1 i/f 2 2.0.0.1 Network 2 (2.0.0.0) i/f 1 2.0.0.2 CSX150 "SITE1" i/f 2 3.0.0.2 3.0.0.11 ISDN 3.0.0.13 3.0.0.12 Network 3 (3.
USER’S GUIDE Network 1 (1.0.0.0) i/f 1 1.0.0.1 R1 i/f 2 2.0.0.1 Network 2 (2.0.0.0) i/f 1 2.0.0.3 i/f 1 2.0.0.2 CSX150 CSX150 "SITE2" i/f 2 3.0.0.3 i/f 2 3.0.0.2 "SITE1" 3.0.0.11 ISDN 3.0.0.13 3.0.0.12 Network 3 (3.0.0.0) WAN RIP Interfaces: Example 2 For the WAN interface to function properly with IP RIP, additional WAN interface information is configured.
CONFIGURING BASIC IP ROUTING IP Network Interfaces Currently, IP RIP is not supported across an UnNumbered WAN interface. For example, in the following network setup, SITE1 could not advertise IP RIP information across the UnNumbered WAN IP Interface to Router 2 (R2). Therefore, SITE1 would know about Networks 1 and 2, but would not learn anything about Network 3. In this situation, a static route would have to be configured on the CyberSWITCH.
USER’S GUIDE CSX5500 Z 1.1.1.3 CSX150 ISDN 1.1.1.2 Dedicated Connection 1.1.1.1 CSX150 In the previous graphic, the WAN network interface 1.1.1.1 on SITE1 is used to connect to a dedicated line and an ISDN line. You need to specify to which remote device, either SITE2 or SITE3, SITE1 should exchange RIP packets. If it is necessary to run the RIP between SITE1 and SITE3 as well as between SITE1 and SITE2, then another WAN network interface (for example, 2.1.1.1 on SITE1 and 2.1.1.
CONFIGURING BASIC IP ROUTING IP Network Interfaces IP HOST OPERATING MODE AND THE IP NETWORK INTERFACES Only one network interface can be configured when the IP operating mode is host.
USER’S GUIDE with a remote device on a different subnet, the local device will ARP for the remote host’s MAC address. Since routers do not forward ARP requests across subnets, ARPs sent for hosts which are not on the same physical network segment will go unanswered. The proxy ARP feature will potentially generate an ARP reply for remote hosts. If the CyberSWITCH determines that it provides the best route to the remote device, it will respond with an ARP reply containing the MAC address of the CyberSWITCH.
CONFIGURING BASIC IP ROUTING Static Routes When a local host ARPs for a remote host, the CyberSWITCH (with Proxy ARP enabled) determines if it provides the best route to the destination. If it does, it will reply to the ARP request with its own MAC address. • Suppose Host A wishes to contact Host D. Since Host A thinks every other host is local, it will broadcast an ARP request.
USER’S GUIDE USING MANAGE MODE COMMANDS iproute Displays the current IP static routing configuration data. The meaning of each displayed field for a route entry is: DESTINATION IP address for the destination network or host. SUBNET-MASK Subnet mask value for the destination network or host. A value of 255.255.255.255 indicates that this entry is for a specific IP host. NEXT HOP IP address or device name for the next hop router that provides access to the destination network or the host.
CONFIGURING BASIC IP ROUTING Static Routes IP RIP PROPAGATION CONTROL The IP RIP propagation control determines how a static route is propagated via IP RIP. The following table provides an explanation of how a IP RIP propagation control flag is assigned to a static route. Flag Meaning Propagate Always This flag indicates that the route information is always propagated via IP RIP. This flag is available when the next hop is over a LAN or a WAN interface.
USER’S GUIDE reachable directly and therefore no intermediate router will be used. The default metric value is 2. The range of metric values for static routes is from 0 to 15. You may manipulate the metric value to promote a certain default route, or to impede a default route from being used.
CONFIGURING BASIC IP ROUTING Static Routes STATIC ROUTE BACKGROUND INFORMATION You only need to configure Static Routing entries if you need to access a WAN network that is not directly connected to the system, or if you need to access a LAN network through a router that does not support IP RIP. Static Routes specify the IP address of the next hop router or gateway that provides access to this network. The following diagram gives an example of a static route definition. * Host 156.1.0.0 Router 192.1.1.
USER’S GUIDE DEFAULT ROUTES CONFIGURING DEFAULT ROUTES The default route is a form of static route that is useful when there are a large number of networks that can be accessed through a gateway. However, care must be taken when specifying a default route. All IP datagrams with a destination IP address that do have an explicit routing table entry will be sent to the default route. If this destination IP address is unreachable, it could result in a large amount of unnecessary network traffic.
CONFIGURING BASIC IP ROUTING Routing Information Protocol (RIP) Option connection is over a WAN. You may want to assign this route a high number of hops to limit toll charges, in case there is a local route that could be used. IP RIP PROPAGATION CONTROL This controls how a default route is propagated via IP RIP. The following table provides an explanation of how a IP RIP propagation control flag can be assigned to a default route.
USER’S GUIDE USING MANAGE MODE COMMANDS iprip This command tells you if IP RIP is currently enabled or disabled. iprip off If IP RIP is enabled, this command allows you to disable IP RIP. iprip on If IP RIP is disabled, this command allows you to enable IP RIP. IP RIP CONFIGURATION ELEMENTS IP RIP STATUS The status IP RIP may be enabled or disabled. IP RIP BACKGROUND INFORMATION IP RIP is a protocol used to exchange routing information among IP devices.
SECURITY The CyberSWITCH provides a great variety of security options. These options include device level security, user level security, a combination of the two, or if preferred, no security. There are different ways to authenticate, as well as different locations (both local and remote) to store security information. This segment addresses these areas.
SECURITY OVERVIEW OVERVIEW Security is an important issue to consider when you are setting up a network. The CyberSWITCH provides several security options, and this chapter describes the “Big Picture” of how these options work and interoperate. This information will better equip you to proceed with the following phases of security configuration: 1. configuring the level of security 2. configuring system options and information 3. configuring device level databases 4. configuring user level databases 5.
SECURITY OVERVIEW System Options and Information Multilevel security provides both user level security and device level security for local (on-node) database, Radius, and SFVRA. This provides added protection; first, a device will be authenticated, and then a particular user (on the device) will be authenticated. The feature also allows the configuration of an on-node device database at the same time as an offnode device database.
USER’S GUIDE These environments include an on-node database and a variety of off-node, central authentication databases. The on-node database contains a list of valid devices that can access the network resources connected to the CyberSWITCH. This list of valid devices is configured and stored locally. A central database allows a network with more than one CyberSWITCH to access one database for device authentication.
CONFIGURING SECURITY LEVEL OVERVIEW The CyberSWITCH offers the following levels of network security: no security, device level security, user level security, or device and user level security. The network security level determines the type of security you want activated on your network. As the name implies, no security is used if you configure your network security level as “no security.
USER’S GUIDE ISDN ISDN ISDN Router Plan what level(s) of security you will use, and configure them now. You will later assign and configure authentication databases to the network security level you configure and to administration sessions. The table below identifies the types of authentication databases that are applicable (specified by yes) for each type of network security and for administration sessions.
CONFIGURING SECURITY LEVEL No Security NO SECURITY CONFIGURING NO SECURITY USING CFGEDIT 1.
USER’S GUIDE DEVICE LEVEL SECURITY CONFIGURING DEVICE LEVEL SECURITY USING CFGEDIT 1. Select Device Level Security from the Security Level Menu. If you need guidance to find this menu, refer to the instructions provided in the No Security configuration section. 2. Refer to the chapter Configuring Device Level Databases in order to select and configure the device level database. USING MANAGE MODE seclevel Displays the current security level configuration data.
CONFIGURING SECURITY LEVEL User Level Security OVERVIEW OF D EVICE AUTHENTICATION PROCESS When a remote device connects, the CyberSWITCH negotiates the required authentication. It then collects the information which is used to identify and authenticate the remote device. The system compares this collected information against information maintained in a device database.
USER’S GUIDE The following sections provide information regarding authentication via SecurId cards, system requirements for user level security, and the authentication process with user level security. AUTHENTICATION U SING A SECURITY TOKEN C ARD The CyberSWITCH supports interactive, user level security through the TACACS or ACE server programmed for use with security token cards. Token cards are credit card-sized devices. These cards are widely used throughout the computer industry for authentication.
CONFIGURING SECURITY LEVEL User Level Security Security Server ISDN SYSTEM REQUIREMENTS When providing user level security for the CyberSWITCH, you must establish Remote User-toLAN Connectivity (like terminal servers). You may not establish LAN-to-LAN Connectivity as routers usually do.
USER’S GUIDE AUTHENTICATION PROCESS WITH USER LEVEL SECURITY Making a Telnet Connection In order to access user level security, you must first establish a Telnet connection to the CyberSWITCH.
CONFIGURING SECURITY LEVEL Device and User Level Security TACACS: with PINPAD SecureID Card 1. Enter login Id (remote machine). 2. Enter password onto SecurID card, which generates a dynamic password. 3. Enter dynamic password onto remote machine’s password prompt. 4. Press key when prompted for dynamic password. with non-PINPAD SecureID Card 1. Enter login Id (remote machine). 2. Enter password (remote machine). 3.
USER’S GUIDE DEVICE AND USER LEVEL BACKGROUND INFORMATION Multi-level security (device and user level) provides you with increased security options for your network. This feature supports device level security for all remote devices. User-level authentication can be performed on top of device level authentication for IP, IPX, AppleTalk and bridge users. Only users configured for user level authentication will be required to do so.
CONFIGURING SYSTEM OPTIONS AND INFORMATION OVERVIEW System options include security options for remote devices. The security required for the authentication of each device will depend on the information you have entered for that device. System information includes a system name, system password, and a system secret. These values are required only if there are remote devices on the network that require this information for system validation.
USER’S GUIDE System Options Menu: PPP Link: 1) PAP Password Security 2) CHAP Challenge Security ENABLED ENABLED HDLC Bridge Link: 3) Bridge MAC Address Security ENABLED IP Host (RFC 1294) Link: 4) IP Host Id Security ENABLED ISDN: 5) Calling Line Id Security ENABLED Id of the Option to change or for previous menu: Notes: It is not necessary to disable a security option, even if you are not using the option.
CONFIGURING SYSTEM OPTIONS AND INFORMATION System Options PAP Authentication CHAP Authentication Yes No Bridge MAC Address Authentication No No Yes No No No Yes No No No Note: Calling Line Id Authentication Optional Duplicates allowed for these Devices. Optional Duplicates allowed for these Devices. Optional Duplicates allowed for these Devices. Required Duplicates not allowed.
USER’S GUIDE The above process applies to the system’s authentication of the remote device. It is also possible that the remote device may wish to authenticate the system itself, a desire that is also negotiated during the LCP initialization of the link. Enabling CHAP via configuration also permits the system to agree to be authenticated via CHAP during LCP negotiation.
CONFIGURING SYSTEM OPTIONS AND INFORMATION System Information The following table summarizes the identifying and authenticating information used by each remote device type to connect to the system: Device Type Identifier Authenticator HDLC Bridge (MAC Layer Bridge) Bridge Ethernet Address or Calling Line Id Bridge Ethernet Address Optional: Password Optional: Calling Line Id IP Host (with RFC 1294 encapsulation) IP Host Id IP Host Id Optional: Calling Line Id PPP Device Name CHAP Secret or PAP P
USER’S GUIDE SYSTEM PASSWORD The System Password is a user-defined password that is only required if there are remote devices on the network that require this information for system validation. This is passed in the password field during PAP negotiation. This password can be from 1 to 17 ASCII characters in length. SYSTEM SECRET The System Secret is a user-defined shared secret that only needs to be configured if there are remote devices on the network that require this information for system validation.
CONFIGURING SYSTEM OPTIONS AND INFORMATION Administrative Session 4. You may specify an authentication database location for administrative sessions that is different from the user authentication database location. Note: 5. If you select RADIUS, TACACS, or ACE, you must be sure that the selected server is active before you initiate an administrative session. From the Administrative Session menu select (2) Session Inactivity Timeout.
USER’S GUIDE TIMEOUT V ALUE Allows you to terminate login sessions after the configured “time-out value” length in time. If “0” is entered, the value will be disabled. The time-out will be enabled by entering a number greater than 0. The range is from 0 to 1,440 minutes. NUMBER OF SESSIONS This value disables, or limits the number of Telnet administrative sessions allowed. The default value and the maximum value is 3. If 0 is entered, the Telnet server will be disabled.
CONFIGURING SYSTEM OPTIONS AND INFORMATION Administrative Session EMERGENCY TELNET SERVER PORT NUMBER BACKGROUND INFORMATION There are some Telnet client programs that do not clear Telnet connections when terminating Telnet sessions. Since they do not clear the Telnet connections, those connections stay alive and soon all Telnet sessions are used up. Once this happens, no more Telnet sessions can be established until the inactivity timer of one of the sessions expires.
CONFIGURING DEVICE LEVEL DATABASES OVERVIEW Device level security is an authentication process between internetworking devices, in which authentication takes place automatically. Both bridges and routers support this form of security.Device level security is available to the network locally through the On-node Device Database or remotely through the VRA Manager or RADIUS Server.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries Device Level Databases Menu: 1) On-node Device Database (Enable/Disable) 2) On-node Device Entries 3) Off-node Device Location Select function from above or for previous menu: 1 2. Select option (1) On-node Device Database from the Device level Databases menu. The following screen will be displayed.
USER’S GUIDE 4. The Device Table menu will then be displayed similar to the example screen shown below: Device Table Menu: (Device = "DAN") 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) ISDN Frame Relay X.25 Authentication IP IPX AppleTalk Bridge POTS Compression Select function from above or for previous menu: 1 We suggest that you first enter the information pertaining to the device’s access type(s).
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries 6. For Frame Relay devices: Note: You must first configure the Frame Relay Access. Instructions for configuring the access is found in the Frame Relay Accesses section of the Configuring Alternate Accesses chapter. Begin by selecting Frame Relay from the Device Table Menu.
USER’S GUIDE If you select PVC, the list of available PVCs are displayed. The LCN of the selected PVC and the X.25 Access Name are stored in the Device Table to bind the device to a particular virtual circuit configuration: Select the type of the Virtual Circuit 1) Permanent Virtual Circuit (PVC) 2) Switched Virtual Circuit (SVC) [default 2]: 1 Current Permanent Virtual Circuits defined for X.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries For PPP, the ability to enable/disable outbound authentication (selection 3) is available. However, it is generally not necessary to enable outbound authentications on a point-to-point line. If the device is associated with a frame relay virtual circuit, and the PVC name is different than the device name, then outbound authentication is required.
USER’S GUIDE a. b. Enable or disable IPX routing. If you enable IPX routing and want dial-out capabilities to this device, enable the Make Calls feature. c. If you enable IPX routing, you may enable or disable IPXWAN protocol. d. If you enable IPX routing, select IPX Routing Protocol. Select a routing protocol of none, RIP/ SAP, or Triggered RIP/SAP. When you select Triggered RIP/SAP, you will need to identify the WAN peer type as either active or passive. e. You may also select Spoofing Options.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries For IP Remote LAN networks, you must explicitly configure the IP (Sub)Network number. For IPX Remote LAN networks, you may configure the IPX external network number, or you may leave the value at NONE. The IPX Spoofing Options for IPX Remote LAN devices are not available at this time. For additional information, please refer to the Configuring IPX chapter, Remote LAN Devices.
USER’S GUIDE device change Allows you to change information for a specific device entry. The current device table will be displayed. Enter the device Id or device name of the entry you wish to change. Note that the device name is case sensitive. Step through the configuration information displayed for the device, pressing if you wish to keep the originally configured information, and entering new information where you want it changed.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries data to begin to flow at greater rates without waiting for the Throughput Monitor to detect an overload condition. Calls will be made until an additional call would exceed the configured value. The value is configured as a number from 2,400 to 1,024,000.
USER’S GUIDE PROFILE NAME The device profile identifies which line or lines are reserved for a particular profile, which in turn are reserved for a particular device(s). The feature that uses this configuration element, Bandwidth Reservation, is described in detail, in the Configuring Call Control chapter. FRAME RELAY ACCESS CONFIGURATION ELEMENTS Note: These elements are configured for Frame Relay devices only.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries Information, system secret. As opposed to a password, a CHAP Secret is not sent across the link, and therefore is not susceptible to interception. Instead, a calculation is done on the packets transmitted between the two devices, and the results are compared to the shared CHAP Secret for validation. If the calculation’s results do not match the expected results, the connection is terminated.
USER’S GUIDE CALLING LINE IDENTIFIER (CLID) Applicable to ISDN connections only, and only when the CLID option is enabled. You can specify eight CLIDs for each device entry. Each CLID for a given device must be unique. This is the telephone number of the calling party that is connecting to the system. In some areas this information is passed to the system on the ISDN incoming connection message. The system will compare the incoming CLID with the value configured in the On-node Device Table.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries IPX ROUTING PROTOCOL Indicates the protocol the remote device will be using to communicate with the CSX system: • none • RIP/SAP • triggered RIP/SAP WAN PEER TYPE Specifies an active WAN peer (receives and sends information at all times) or a passive WAN peer (receives/sends information only when a connection is up). In order for an active peer type to work properly, the Make Calls field must also be enabled.
USER’S GUIDE BRIDGE INFORMATION CONFIGURATION ELEMENTS IP (SUB) NETWORK NUMBER If the CyberSWITCH uses an IP RLAN interface to connect to a remote bridge, you must provide this information. This address associates the bridge with the IP network to which it connects. Enter this address using dotted decimal notation. This parameter applies to the network-portion of the IP address only. Note that if you change the IP address under the IP information menu selection, this parameter will reflect that change.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries POTS INFORMATION POTS P RIORITY There are three different selections available for POTS priority. They are: • Preemption of 2nd B-Channel by POTS Appropriate when both B-channels are active to the device. If you select this priority, one of the two active data calls to this device will be preempted to service an incoming/outgoing phone call.
USER’S GUIDE ON-NODE DEVICE DATABASE SECURITY R EQUIREMENTS The following sections provide the On-node Device Table configuration requirements for possible security option configurations for each category of remote device. Categories are defined by the operating mode (bridging or routing), and the line protocol in use. Bridging with HDLC Bridge Devices To allow a Bridge device to connect to the CyberSWITCH, you must have MAC Layer Bridging enabled.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries The following table identifies the configuration requirements for possible security options for IP Routing with Bridge Devices.
USER’S GUIDE The following table identifies the configuration requirements for possible security options for PPP IP Devices.
CONFIGURING DEVICE LEVEL DATABASES On-node Device Entries IP Routing with PPP Bridge Devices (Using BCP) To allow devices to connect to the CyberSWITCH using IP routing through a PPP Bridge device, you must configure a RLAN IP Network Interface. IP routing must also be enabled. For each PPP Bridge using this type of connection, you may need to enter the Device Name, a Calling Line Id, a PAP Password or a CHAP Secret, and an IP (Sub) Network Number.
USER’S GUIDE OFF-NODE DEVICE DATABASE LOCATION CONFIGURING OFF-NODE DEVICE DATABASE LOCATION USING CFGEDIT 1. Select Off-node Device Database Location from the Device Level Databases menu. If you need guidance to find this menu, refer to the instructions provided in the On-node Device Database configuration section.
CONFIGURING USER LEVEL DATABASES OVERVIEW User level security is an authentication process between a specific user and a device. The authentication process is interactive; users connect to a terminal server and need to interact with it in order to communicate with other devices beyond the server. The CyberSWITCH supports user level security through the RADIUS, TACACS, or ACE server. This chapter provides information for enabling an off-node user level database.
USER’S GUIDE USER LEVEL AUTHENTICATION DATABASE LOCATION CONFIGURATION ELEMENTS DATABASE LOCATION The database location for user level security. Choices are: RADIUS Server, TACACS Server, or ACE Server. DATABASE TELNET PORT NUMBER You must also specify the Telnet port number to be used for authentication with the selected server. This port number is a unique number that identifies the server. For remote authentication, users will need to Telnet into this specially configured port.
CONFIGURING OFF-NODE SERVER INFORMATION OVERVIEW You can configure both local device entries and remote authentication databases for device authentication. When a device needs to be authenticated, the CyberSWITCH will first look the device up locally, and, if there is no device entry, will then check the remote database for device authentication. This chapter provides information on configuring the CyberSWITCH to be able to communicate with an off-node server to receive authentication information.
USER’S GUIDE VRA MANAGER AUTHENTICATION SERVER CONFIGURING VRA MANAGER AUTHENTICATION SERVER Notes: In order for the CyberSWITCH to reference VRA Manager for device authentication, the following configuration steps must first be completed: • IP Routing must be enabled. If you try to enable the VRA Manager before IP routing has been enabled, an error message will be displayed. • The appropriate LAN network interface(s) must be configured to represent the local IP network.
CONFIGURING OFF-NODE SERVER INFORMATION RADIUS Authentication Server VRA MANAGER AUTHENTICATION SERVER CONFIGURATION ELEMENTS TCP PORT NUMBER The TCP port number used by the VRA Manager. Note that you can assign a device-defined port number, but that the VRA Manager TCP port number must be entered identically on both the CyberSWITCH and the VRA Manager.
USER’S GUIDE USING CFGEDIT 1. Select option (2), RADIUS from the Off-node Server Information menu. If you need guidance to find this menu, refer to the instructions provided in the VRA Manager Authentication Server configuration section. The following screen will be displayed: RADIUS Authentication Server Menu: Primary Server IP Address Shared Secret UDP Port Number is 128.111.011.
CONFIGURING OFF-NODE SERVER INFORMATION RADIUS Authentication Server RADIUS AUTHENTICATION SERVER CONFIGURATION ELEMENTS IP ADDRESS The IP address in dotted decimal notation for the RADIUS Server. This information is required for the Primary RADIUS Server, and also required if a Secondary RADIUS Server is configured. If a Secondary RADIUS Server is configured, it must have a different IP address than the Primary RADIUS Server. SHARED SECRET The shared secret can be 1 to 16 characters in length.
USER’S GUIDE information from the secondary server if one is configured. The connection will be released if neither server responds to the access requests. The section titled On-node Device Table Security Requirements describes the device authentication information required for each type of remote device. The information you need to configure depends upon what you have configured for the CyberSWITCH operating mode (bridging and/or routing), and the security options you select.
CONFIGURING OFF-NODE SERVER INFORMATION TACACS Authentication Server 3. Optional: configure a secondary TACACS Server with selection (2). In the event that the primary server does not respond to system requests, the secondary server will be queried for device authentication information. The address and port number of the Secondary Server must not be the same as the Primary Server. 4. Select (3) Access Request Retry to finish configuration.
USER’S GUIDE system will send an access request retry if the primary server does not respond. After the configured number of retries, the system will request authentication information from the secondary server if one is configured. The connection will be released if neither server responds to the access requests. Note: For user level security, the CyberSWITCH’s default Telnet port number is 7000, not the normal default (23).
CONFIGURING OFF-NODE SERVER INFORMATION ACE Authentication Server 4. Select Miscellaneous Information to finish the configuration. a. Specify the number of access request retries that the system will send to the Authentication Server. b. Specify the time between retries. c. Choose between the DES or SDI Encryption Method. The algorithm you select must be compatible with the ACE Server setup. d. You will also be prompted for a source IP address.
USER’S GUIDE NUMBER OF ACCESS REQUEST RETRIES The number of Access Request Retries that the system will send to the ACE Server. The initial default value is 3. The acceptable range is from 0 to 32,767. TIME BETWEEN ACCESS REQUEST RETRIES The time between Access Request Retries sent from the system. The initial default value is 1 second. The acceptable range is from 1 to 10,000. ENCRYPTION METHOD This option should always indicate SDI, and is not currently configurable.
CONFIGURING NETWORK LOGIN INFORMATION OVERVIEW The CyberSWITCH offers a number of configurable options to control the login process for this system and for off-node authentication servers. These options include: • general network login configuration • network login banners • login configuration specific to RADIUS • login configuration specific to TACACS NETWORK LOGIN GENERAL CONFIGURATION CONFIGURING GENERAL NETWORK LOGIN INFORMATION USING CFGEDIT 1. Select Security from the main menu. 2.
USER’S GUIDE Concerning item (9), Authentication Timeout, note the following recommendation: If using the Security Dynamics Ace Server, modify the timeout value to be greater than the change frequency value of the SecurID cards. Refer to the Security Dynamics documentation for more information on this change frequency value.
CONFIGURING NETWORK LOGIN INFORMATION Network Login Banners NETWORK LOGIN BANNERS CONFIGURING NETWORK LOGIN BANNERS USING CFGEDIT 1. Select option (2), Network Login Banners from the Network Login Information menu. If you need guidance to find this menu, refer to the instructions provided in the Network Login General Configuration configuration section. The following screen will be displayed: Device Network Login Banner Menu: The file "\CONFIG\Welcome.NEI" contains the Login Banner.
USER’S GUIDE LOGIN CONFIGURATION SPECIFIC TO RADIUS SERVER CONFIGURING RADIUS SERVER LOGIN INFORMATION USING CFGEDIT 1. Select option (3), Login Configuration Specific to RADIUS Server from the Network Login Information menu. If you need guidance to find this menu, refer to the instructions provided in the Network Login General Configuration configuration section. The following screen will be displayed: RADIUS Specific Device Login Menu: 1) Change Password Control Character is DISABLED.
CONFIGURING NETWORK LOGIN INFORMATION Login Configuration Specific to TACACS Server USING MANAGE MODE netlogin Displays the current network login configuration data. After entering the netlogin command, you will be prompted for the type of login configuration information you want. The prompt will resemble the CFGEDIT screen in which this information was originally configured.
USER’S GUIDE 2. Selection (1) from the TACACS Specific Device Login Menu allows you to change the password control character: Enter control character used to switch from LOGIN to CHANGE PASSWORD mode. Select the control character that you wish to us by typing caret (‘^’) followed by another character (example: ^A), or ‘0’ to disable [Default = ^R]? 3. Selection (2) from the TACACS Specific Device Login Menu allows you to customize the prompt order for device login.
CONFIGURING NETWORK LOGIN INFORMATION Login Configuration Specific to TACACS Server netlogin change Allows you to change the current network login configuration data. After entering the netlogin change command, you will be prompted for the type of login configuration information you want to change. The prompt will resemble the CFGEDIT screen in which this information was originally configured.
ADVANCED CONFIGURATION We define advanced configuration as the configuration you may use to fine tune your system, or to configure options that are not necessarily needed by the majority of users. For example, if you would like to configure an alternate access (an alternate to ISDN access); this would be considered advanced configuration.
CONFIGURING ALTERNATE ACCESSES OVERVIEW An access defines the connection details the CyberSWITCH uses to reach the network. The default access is ISDN access, a switched-network access. Configurable accesses are required for dedicated network connections, for packet-switched network connections including X.25 and frame relay connections. Refer to the information below for the alternate access you wish to add. DEDICATED ACCESSES CONFIGURING A DEDICATED ACCESS USING CFGEDIT 1.
USER’S GUIDE LINE PROTOCOL Designates the type of line protocol that will be used on the dedicated connection. PPP line protocol is the correct selection for most configurations. HDLC protocol may work for devices that only support HDLC protocol. DEVICE NAME (OPTIONAL) Optional parameter. The device name of the device assigned to this dedicated connection. The device name may be up to 17 characters in length, and is case sensitive.
CONFIGURING ALTERNATE ACCESSES X.25 Accesses X.25 ACCESSES CONFIGURING AN X.25 ACCESS Note the following: • X.25 accesses are available only if you have purchased the additional software module for packet switched accesses. • To establish virtual circuits over X.25, you must enable device level security (page 120). • You may only configure one X.25 access per CyberSWITCH, and one line per access. • Bearer channels used by X.25 accesses can not be shared by other access types.
USER’S GUIDE 7. Enter a list of bearers (a channel map).The range of channels is from 1 to 2. Separate bearer channels by commas, and/or list a range by using a dash (-). LAPB CONFIGURATION INFORMATION Note: You will not be prompted for this information if you are using X.25 over a D-Channel. The system will “know” what type of X.25 access you are using by the line you selected for the access. If you select a line that has its data link configured to support X.
CONFIGURING ALTERNATE ACCESSES X.25 Accesses 3. Configure the X.25 Reliability, Windows, and Acknowledgment Facilities. a. Select the type of sequence numbers to be used for X.25: regular or extended. Extended sequence numbering allows for packets to be assigned sequence numbers from 0-127 (modulo 128), as opposed to 0-7 (modulo 8). b. Enter the Maximum Window Size. This is the largest possible window size to be supported on any virtual circuit.
USER’S GUIDE PERMANENT VIRTUAL CIRCUIT INFORMATION Note: 1. SVCs and PVCs are specified in the X.25 Logical Channel Assignments section of the configuration. However, PVCs require additional configuration, which is done in this section. Follow the onscreen instructions to begin the configuration of a virtual circuit. Note: Default values are configured for each PVC when an access is newly created. You are given the opportunity to modify the PVC configuration (steps 2 through 7).
CONFIGURING ALTERNATE ACCESSES X.25 Accesses BEARER CHANNELS A list of bearers (a channel map) that will be used on the line associated with this X.25 access. The range of channels is from 1 to 2. Separate bearer channels by commas, and/or list a range by using a dash (-). LAPB CONFIGURATION ELEMENTS Link Access Protocol-Balanced (LAPB), is a data link layer protocol that is used in X.25 connections. LAPB is based on the HDLC protocol.
USER’S GUIDE X.25 ACCESS CONFIGURATION ELEMENTS The X.25 Access configuration elements are divided into seven different categories: • X.25 Logical Channel Assignments • X.25 Timer Configuration • X.25 Reliability, Windows, and Acknowledgment Facilities • X.25 Quality-of-Service Facilities • X-25 Charging -Related Facilities • X-25 Restriction Facilities • X.25 Miscellaneous Facilities Each category has multiple configuration elements that must be entered.
CONFIGURING ALTERNATE ACCESSES X.25 Accesses X.25 RELIABILITY, WINDOWS, AND ACKNOWLEDGMENT X.25 SEQUENCE NUMBER RANGE The type of sequence numbers to be used for X.25; regular or extended. Extended sequence numbering allows for packets to be assigned sequence numbers from 0-127 (modulo 128), as opposed to 0-7 (modulo 8). The default value is modulo 8. MAXIMUM WINDOW SIZE This is the largest possible window size to be supported on any virtual circuit.
USER’S GUIDE NONSTANDARD DEFAULT TRANSMIT WINDOW SIZE The number of frames that a DTE can send without receiving an acknowledgment. Using modulo 128, the DTEs can send up to 127 frames without receiving an acknowledgment. Using modulo 8, the DTEs can send up to 7 frames without receiving an acknowledgment. The default value for both modulo 8 and modulo 128 is 2. NONSTANDARD DEFAULT RECEIVE WINDOW S IZE The number of frames that a DTE can receive without receiving an acknowledgment.
CONFIGURING ALTERNATE ACCESSES X.25 Accesses X.25 RESTRICTION FACILITIES These facilities are used to place restrictions upon incoming and outgoing X.25 calls. BARRING INCOMING CALLS Allows to you bar X.25 calls coming in to the system. The default configuration is to not bar incoming X.25 calls. BARRING OUTGOING CALLS Allows you to bar X.25 calls going out of the system. The default configuration is to not bar outgoing X.25 calls. X.
USER’S GUIDE NONSTANDARD DEFAULT RECEIVE WINDOW SIZE The number of frames that a DTE can receive without receiving an acknowledgment. Using modulo 128, the DTEs can send up to 127 frames without receiving an acknowledgment. Using modulo 8, the DTEs can send up to 7 frames without receiving an acknowledgment. The default value for both modulo 8 and modulo 128 is 2. NONSTANDARD DEFAULT TRANSMIT PACKET SIZE The size of a packet that a DTE can transmit.
CONFIGURING ALTERNATE ACCESSES X.25 Accesses a virtual path, although it appears that a real circuit exits, in reality, the network routes the device’s information packets to the designated designation. Any given path may be shared by several devices. When the virtual circuit is established, a logical channel number is assigned to it at the originating end.
USER’S GUIDE CURRENT X.25 R ESTRICTIONS • • • • • • • • • • X.25 virtual circuits must be two-way logical channels; one-way incoming and one-way outgoing channels are not currently supported. Each system can have only one X.25 access. The X.25 access can use only one line. A maximum of forty eight virtual circuits can be configured per access. This can be any combination of PVCs or SVCs. Each virtual circuit counts as one of the system’s available 48 connections. X.
CONFIGURING ALTERNATE ACCESSES Frame Relay Accesses 5. Enter a list of bearers (a channel map). The range of channels is from 1 to 2. Separate bearer channels by commas, and/or list a range by using a dash (-). 6. Enter the maximum frame size supported by the network (including the endpoints). 7. Select whether or not HDLC Data is inverted. 8. Enable/disable Link Failure Detection. 9. Indicate whether or not this frame relay access will support the Local Management Interface (LMI). 10.
USER’S GUIDE 7. Enter the Rate Measurement Interval in msecs. Note: You must restart the CyberSWITCH in order to associate the PVC with a device. After all of the above PVC information is entered, an index number will be assigned to the associated DLCI. This is the index number that should be used when issuing various frame relay access console commands. You may continue to define PVCs on the currently selected line up to the limit available for this system. The limit is currently a total of 192 PVCs.
CONFIGURING ALTERNATE ACCESSES Frame Relay Accesses LMI Indicates whether or not this frame relay access will support the Local Management Interface (LMI). If this frame relay access supports LMI, LMI information can be displayed by entering the fr lmi command at the system console prompt. For further LMI information, refer to the Local Management Interface Overview. LMI FORMAT The LMI format used by this frame relay access. Available formats include ANSI, and CCITT. The recommended LMI format is CCITT.
USER’S GUIDE PVC LINE PROTOCOL The PVC line protocol determines which type of data encapsulation will be used on the PVC. The options are PPP Point to Point Protocol or FR_IETF. PPP allows PPP authentication for the associated device. FR_IETF is a multiprotocol encapsulation for Frame Relay, currently specified by RFC 1490. FR_IETF protocols include IP, MAC Layer Bridge, IPX, and AppleTalk. The default PVC line protocol is PPP.
CONFIGURING ALTERNATE ACCESSES Frame Relay Accesses FRAME RELAY ACCESS BACKGROUND INFORMATION Frame Relay is a frame mode service in which data is switched on a per frame basis, as opposed to a circuit mode service that delivers packets on a call-by-call basis. This feature will allow the system to efficiently handle high-speed, bursty data over wide area networks. It offers lower costs and higher performance than a X.
USER’S GUIDE configured in the device table. It will find the PVC and the line protocol that corresponds to the PVC name and change its PVC name to match the corresponding device name. Notes: VRA Manager is currently the only off-node device database supported by the CyberSWITCH for Frame Relay. The management of Frame Relay permanent virtual circuits requires the use of some form of security. Therefore, systems with frame relay remote devices cannot select No Security for the security level.
CONFIGURING ALTERNATE ACCESSES Frame Relay Accesses -- the rate at which data frames may be sent into the network without incurring congestion. This is generally accepted as the end-to-end available bandwidth at which frame relay service devices may enjoy sustained frame transmission. By definition this must be less than the throughput that the actual physical access link can support. However, for short periods of time, service devices may exceed this rate by defined values.
USER’S GUIDE However, under the above stated conditions, the network configuration shown below would not be allowed: DLCI 1 -> NE2 CSX150 Frame Relay "Site1" DLCI 2 ->NE 2 CSX150 NOT ALLOWED "Site2" Switched connections can only be used as a backup to frame relay. As such, a switched connection would be made to a given node connected by a frame relay access only after that frame relay access had failed.
CONFIGURING ADVANCED BRIDGING OVERVIEW When bridging is enabled, optional advanced features are available. Optional bridging features include: • bridge dial out • enabling/disabling MAC hardware filtering • Spanning Tree Protocol • mode of operation • mode of hardware filtering • bridging filters • known connect lists This chapter includes a section for each advanced bridging feature. BRIDGE DIAL OUT With bridging enabled, bridge dial out is supported.
USER’S GUIDE CONFIGURING THE DEVICE LIST FOR BRIDGE DIAL OUT Note: The Configuring Device Level Databases chapter contains the information needed to completely configure an on-node device entry. The following section provides instructions for entering on-node device information specific to the bridge dial out feature. USING CFGEDIT 1. Select Security from the main menu. 2. Select Device Level Databases from the security menu. 3. Enable the On-node Device Database if it is currently disabled. 4.
CONFIGURING ADVANCED BRIDGING MAC Hardware Filtering Device Bridging: (Device = "DAN") 1) 2) 3) 4) 5) IP (sub)network number Bridging Make Calls for bridge data IPX Network Number IPX Spoofing Options None ENABLED None None Id of option to change or press for previous menu? 3 9. Enable Bridging. 10. Enable Make Calls for bridge data. You must have already configured the device’s phone number (Step 6) before the system allows you to enable this feature. Return to the Current Device Table.
USER’S GUIDE SPANNING TREE PROTOCOL CONFIGURING SPANNING TREE PROTOCOL USING CFGEDIT 1. Select Spanning Tree from the Bridging menu. 2. Enter the bridge age time. SPANNING TREE PROTOCOL CONFIGURATION ELEMENTS BRIDGE AGE TIME If you are using bridge dial out, you may wish to increase this value to prevent the connection from aging out before the call is made. BRIDGE MODE OF OPERATION CONFIGURING THE BRIDGE MODE OF OPERATION USING CFGEDIT 1. Select Mode of Operation from the Bridging menu. 2.
CONFIGURING ADVANCED BRIDGING Mode of Hardware Filtering • If the packet matches no filter, the packet is forwarded. The specific forwarding action depends upon whether or not the destination is known. (See following descriptions.) No Filter Match - Destination Known If the destination is known and the corresponding device is on the Known Connect List, the connection is made and the packet is then forwarded to the specific destination.
USER’S GUIDE MANUAL MODE HARDWARE FILTERING When the system software initializes in the manual mode, no bridge learning occurs. Instead, the bridge will skip the learning phase and move directly to the forwarding phase. The system will check to see if the incoming packet’s destination bridge address is on the configured list of addressees. Thus, when a packet destined for one of the addresses in the list is received, it will be bridged normally.
CONFIGURING ADVANCED BRIDGING Bridge Filters 5. Configure protocol filters. a. Select to add a protocol filter. b. Select a protocol definition Id. c. Select a distribution list. 6. Configure packet data filters. a. Select to add a packet data filter. b. Enter the off set value. c. Enter the mask in hex. d. Enter the data value in hex. e. Select a distribution list. 7. Configure hardware filters. a.
USER’S GUIDE srcfilt change Allows the current source address filter configuration to be changed. srcfilt delete Allows a source address filter to be deleted from the current configuration. Destination MAC Filter Commands destfilt Displays the current destination address filter configuration data. destfilt add Allows a destination address filter to be added to the current configuration. Refer to the Using CFGEDIT section for required configuration elements (page 204).
CONFIGURING ADVANCED BRIDGING Bridge Filters Hardware Filter Commands hwfilt Displays the current hardware filter configuration data hwfilt add Allows a hardware filter to be added to the current configuration. hwfilt change Allows the current hardware filter configuration data to be changed. hwfilt delete Allows a hardware filter to be deleted from the current configuration.
USER’S GUIDE DATA VALUE Hexadecimal number up to 80 characters in length that specifies the value used to determine if the packet matches the filter. The value field must be a subset of the mask field. That is, the value field logically “anded” with the mask field must be equal to the value field. The value and mask fields must have equal lengths. There must be an even number of hexadecimal digits in the number.
CONFIGURING ADVANCED BRIDGING Bridge Filters BRIDGE FILTERS BACKGROUND INFORMATION User-defined bridge filters allow you to filter unwanted traffic out of the network.
USER’S GUIDE Two of the more common protocols used today are: • The IP Protocol Id, which identifies DOD Internet Protocol packets with Ethernet type equal to hexadecimal 800, or 802.3 LSAP equal to hexadecimal 6060. • The IPX Protocol Id, which identifies Novell (old) NetWare IPX packets with Ethernet type equal to hexadecimal 8137, or 802.3 LSAP equal to hexadecimal E0E0.
CONFIGURING ADVANCED BRIDGING Bridge Filters 3. DESTINATION MAC-address DISCARD < distribution list > This filter allows you to discard MAC frames addressed to the specified MAC address. When the specified MAC address appears in the destination address field of the MAC frame, the frame will NOT be forwarded as specified in the distribution list. If no distribution list is specified, the frame will not be forwarded. 4.
USER’S GUIDE The following charts summarize the filter actions available for Unrestricted Bridging: Filter Action Distribution List Result DISCARD LAN A packet matching this filter will not be forwarded on any LAN port. The packet will be sent to remote sites connected over the WAN according to the normal learning bridge methods. DISCARD WAN A packet matching this filter will not be forwarded to any remote sites connected on the WAN.
CONFIGURING ADVANCED BRIDGING Bridge Filters Restricted Mode Bridge Filters Restricted Mode Type of Filter available Forwarding Action SOURCE FORWARD SOURCE CONNECT DESTINATION FORWARD DESTINATION CONNECT PROTOCOL FORWARD PROTOCOL CONNECT PACKET FORWARD PACKET DISCARD PACKET CONNECT 1. SOURCE unicast-address FORWARD This filter allows you to stipulate access privileges of a given device.
USER’S GUIDE 214 5. PROTOCOL protocol-Id FORWARD < distribution list > This filter allows you to restrict packets based on the Ethernet protocol Id field or the corresponding 802.3 LSAP field. You can specify the protocol Id that is to be forwarded. The filtering mechanism will determine if the packet is Ethernet format or 802.3 format. The Ethernet type or LSAP field will be checked based on packet format. 6.
CONFIGURING ADVANCED BRIDGING Bridge Filters The following chart summarizes the forward filter actions available for Restricted Bridging: Filter Action Distribution List Result FORWARD LAN A packet matching this filter will only be forwarded on the LAN ports. The packet will not be sent to any remote sites connected over the WAN. FORWARD WAN A packet matching this filter will only be forwarded to remote sites connected on the WAN. The packet will not be sent to the LAN ports.
USER’S GUIDE DIAL OUT USING BRIDGE FILTERS Each type of bridge filter for each operating mode supports a different set of “forwarding actions.” Your particular set up and device configuration will determine which type of filter and forwarding arrangement will be the most useful. For our purposes, we will illustrate what we feel to be the most commonly used filter arrangement: the Destination MAC Address Filter used in Unrestricted Mode.
CONFIGURING ADVANCED BRIDGING Bridge Filters Bridge Filter Menu: 1) 2) 3) 4) 5) 6) Protocol Definition Source MAC Address Filter Destination MAC Address Filter Protocol Filter Packet Data Filter Hardware Filters Select function from above or for previous menu: 3 Current Destination Address Filter: id DEST ADDRESS ACTION DISTRIBUTION LIST -------------------------------------------------------There are currently no Destination Address Filters configured.
USER’S GUIDE Current Destination Address Filter Configuration: id DEST ADDRESS ACTION DISTRIBUTION LIST -------------------------------------------------------1 112233445566 CONNECT John (1) Add, (2) Change, (3) Delete a Destination Address Filter or to return to the previous menu? Your filter is now configured for this example. Remember, each type of filter for each operating mode supports a different set of “forwarding actions.” These are described in detail earlier in the Bridge Filters section.
CONFIGURING ADVANCED BRIDGING Known Connect List KNOWN CONNECT LIST CONFIGURATION ELEMENTS DEVICE NAME The name of a bridge device that has been preconfigured in the On-node Device Database section of the Configuring Device Level Databases chapter. This is a device to which you want the system to connect and forward bridged unicast packets.
CONFIGURING ADVANCED IP ROUTING OVERVIEW By default, IP routing is disabled when you first install your system software. After IP routing is enabled, there are optional advanced features available. Optional advanced IP routing features include: • Static ARP Table Entries ARP (Address Resolution Protocol) is used to translate IP addresses to Ethernet addresses. As a rule, this translation is handled dynamically. In rare situations, a user may need to manually enter this translation.
CONFIGURING ADVANCED IP ROUTING Static Route Lookup via RADIUS ISOLATED MODE CONFIGURATION ELEMENTS ISOLATED MODE STATUS You may enable or disable the Isolated Mode option. ISOLATED MODE BACKGROUND INFORMATION When operating with isolated mode enabled, the CyberSWITCH does not relay IP datagrams received from the WAN to other IP routers/hosts located on the WAN. IP datagrams received from the WAN will be discarded if they need to be forwarded over the WAN.
USER’S GUIDE server by enabling this feature. The systems will download necessary static routes information from the server when needed. Refer to this guide’s RADIUS configuration information. The RADIUS Authentication Server User’s Guide (an electronic document) also provides information on the RADIUS Authentication Server. Refer to Configuring the RADIUS Server for instructions on obtaining this document. IP ADDRESS POOL CONFIGURING AN IP ADDRESS POOL USING CFGEDIT 1.
CONFIGURING ADVANCED IP ROUTING IP Filters When a PPP connection is established to the system, the system and the remote device exchange their IP addresses during the IPCP (IP Control Protocol) phase. If the remote device does not know its own IP address, the system will assign a proper IP address to it. A proper IP address can be a permanent IP address configured for the remote device in the device table, or it can be one of the IP addresses configured in the IP Address Pool.
USER’S GUIDE IP Routing Menu: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) IP Routing (Enable/Disable) IP Operating Mode IP Interfaces IP Static Routes RIP (Enable/Disable) IP Static ARP Table Entries Isolated Mode(Enable/Disable) Static Route Lookup via RADIUS(Enable/Disable) IP Address Pool DHCP Configuration IP Filter Information.
CONFIGURING ADVANCED IP ROUTING IP Filters The screen identifies the common portion of the packet type, which includes the IP addresses and protocol information. To modify these values, refer to the following section entitled Configuring the Common IP Portion.
USER’S GUIDE CONFIGURING TCP If you have selected TCP as your IP protocol, a screen similar to the following is displayed. Note that the following TCP defaults constitute a wild card match for any TCP packet: PACKET TYPE "Type_One": 1) 2) 3) 4) 5) 6) IP Source Address IP Destination Address IP Protocol TCP Source Port TCP Destination Port TCP Control AND 0.0.0.0 EQUAL 0.0.0.0 AND 0.0.0.0 EQUAL 0.0.0.
CONFIGURING ADVANCED IP ROUTING IP Filters 3. If you have chosen the comparison operator of “RANGE”, you will be prompted for upper-range and lower-range values. If you have chosen a comparison operator other than “RANGE”, you will be prompted for a specific UDP port number. 4. Select UDP Destination Port. Note that the ports are specified in terms of an operator. 5. Select a comparison operator. 6.
USER’S GUIDE CONFIGURING FORWARDING FILTERS The configuration of Forwarding Filters is a two-part process. First you must name the filter, and then you must create a list of conditions for the filter. To add a condition, you must name a previously-created packet type, and then name the action to perform on the specified packet type (i.e., forward or discard). USING CFGEDIT 1. Select Forwarding Filters from the IP Filter menu. 2. Select Add a Forwarding Filter. 3.
CONFIGURING ADVANCED IP ROUTING IP Filters CONFIGURING CONNECTION FILTERS The IP Connection Filter is used at the point when an IP packet attempts to establish an outbound connection in order to continue the forwarding process. Its configuration parallels that of forwarding filters. USING CFGEDIT 1. Select Connection Filter from the IP Filter menu. 2. Enable the Connection Filter. (By default, the Connection Filter is disabled.) 3. Select Edit the Connection Filter.
USER’S GUIDE CONFIGURING EXCEPTION FILTER The IP Exception Filter is intended for temporary, special conditions within an existing forwarding filter. When enabled, it is logically appended to the beginning of each forwarding filter in effect. USING CFGEDIT 1. Select Exception Filter from the IP Filter menu. 2. Enable the Exception Filter. (By default, the Exception Filter is disabled.) 3. Select Edit the Exception Filter.
CONFIGURING ADVANCED IP ROUTING IP Filters MODIFYING THE FINAL C ONDITION FOR A FILTER To change the final condition for a filter, select Change Default Condition (currently selection (5) on the Conditions for Filter menu. APPLYING FILTERS Once you have defined your forwarding filters, you must apply them to selected points in the IP routing process. There are three ways to apply filters: • through a Network Interface • globally • on a per-user basis APPLYING FILTERS TO NETWORK INTERFACES 1.
USER’S GUIDE 6. Select IP Information. 7. Select either IP Input Filter or IP Output filter. 8. Provide the filter name. IP FILTERS CONFIGURATION ELEMENTS The following elements are described in terms of the individual comparisons which make up the packet types. When an IP packet is subjected to a filter, the following comparisons are executed. The final result of the comparisons is a “match” if all comparisons are true, and a “no match” otherwise.
CONFIGURING ADVANCED IP ROUTING IP Filters EQ NEQ LT GT RANGE equal to not equal to less than greater than inclusive range <= packet port value> = Examples: EQ 23: TCP port for the Telnet protocol. RANGE 0 65535:Any TCP port (wild card and default). TCP CONTROL This element accesses the control bits of the TCP header, which are utilized to initiate and maintain the state of a TCP connection. “ANY” is the wild card and default value.
USER’S GUIDE FILTER IP Packet Conditions Discard Type 3 Discard Type 1 Forward Type 4 Action: Discard/Forward Packet Types: Type 1: www,www,www Type 2: xxx,xxx,xxx Type 3: yyy,yyy Type 4: zzz,zzz Final Condition Discard All Other Types FILTER COMPOSITION The IP filtering mechanism is composed of three fundamental building blocks: Packet Types The criteria for describing an IP datagram’s contents: IP Source and Destination Addresses, Protocol (TCP, UDP, etc.
CONFIGURING ADVANCED IP ROUTING IP Filters • • through the Output Network Interface: applies the filter only to packets which are transmitted on a specific attached network (i.e. after the Routing process has determined the next-hop network for the datagram). on a per-Device basis: applies a device-specific filter in addition to any Input or Output filters. This type of filtering is applicable only to WAN Network Interfaces.
USER’S GUIDE Because the Packet Types within the conditions specify both source and destination address information, Global application may often be sufficient to filter IP traffic across the entire system. However, the Input, Output and User-Based application points are defined in case the administrator needs to apply a finer level of filtering which cannot be obtained on a Global basis.
CONFIGURING ADVANCED IP ROUTING IP Filters Common Portion: IP Source Address AND mmm.mmm.mmm.mmm EQ/NEQ ttt.ttt.ttt.ttt IP Destination Address AND mmm.mmm.mmm.mmm EQ/NEQ ttt.ttt.ttt.
USER’S GUIDE EXAMPLE OF AN IP FILTER CONFIGURATION This example provides a simple filtering scenario in which a corporate LAN utilizes a CyberSWITCH to provide WAN access to both dial-in devices as well as the global Internet. A Netserver resides on the LAN to provide configuration support for the CyberSWITCH. Also on the LAN are an anonymous FTP server and a WWW server. Host Host FTP Server SFVRA Manager WWW Server Internet 128.131.25.10 128.131.25.12 128.131.25.11 128.131.25.15 Host Host 193.
CONFIGURING ADVANCED IP ROUTING IP Filters FORWARD IP Src 0.0.0.0, 0.0.0.0 IP Dst: 255.255.255.255, 128.131.25.10 IP Prot: ANY Permits any host to access the FTP Server. FORWARD IP Src 0.0.0.0, 0.0.0.0 IP Dst: 255.255.255.255, 128.131.25.12 IP Prot: ANY Permits any host to access the WWW Server FORWARD IP Src 0.0.0.0, 0.0.0.0 IP Dst: 0.0.0.0., 0.0.0.
USER’S GUIDE FORWARD IP Src 255.255.255.255, 201.55.89.100 IP Dst: 255.255.255.255, 128.131.25.11 IP Prot: ANY Allows specific host to access the Netserver. FORWARD All other packet types If no match, let filter execution continue with the existing input filter. Once the offsite maintenance is completed, the Exception filter would be disabled.
CONFIGURING ADVANCED IP ROUTING DHCP Relay Agent DHCP CONFIGURATION ELEMENTS DHCP/BOOTP RELAY AGENT ENABLE/DISABLE FLAG A global flag that indicates whether the system is relaying the DHCP/BOOTP BOOTREQUEST messages or not. The relay agent is disabled by default. RELAY DESTINATION IP ADDRESSES These are the IP addresses to which the system will relay BOOTREQUEST messages.
USER’S GUIDE Bridge to Bridge Environment CSX150 Using bridging DHCP DHCP Server Remote Bridge DHCP Client DHCP Client As shown in the picture above, when a remote LAN is connected with bridge devices, the DHCP server and clients communicate with each other as if they were on the same LAN. This is one example configuration of how DHCP can be used to accomplish the dynamic IP address assignment to the remote IP devices. (Note: This topology works without enabling any additional DHCP/BOOTP features.
CONFIGURING ADVANCED IP ROUTING DHCP Relay Agent DHCP CSX150 Using routing DHCP Server Remote Bridge DHCP DHCP Client DHCP Client EXAMPLE DHCP CONFIGURATIONS Below we have included a common DHCP scenario. It may help you configure your own DHCP feature. IP Router to IP Router (with Relay Agents on both) This configuration is useful when the “next hop” to the DHCP Server is another DHCP/BOOTP Relay Agent. DHCP Client DHCP Server 192.168.1.5 ISDN 192.168.1.168 204.157.42.168 192.168.10.
USER’S GUIDE Routers shown in the diagram above.
CONFIGURING ADVANCED IP ROUTING DHCP Relay Agent Remote Bridge to IP Router (w/Relay Agent) This configuration is useful when requests by a DHCP Client must be “bridged” to an IP Router that is also a DHCP/BOOTP Relay Agent. Our equipment is shown in this example, but any remote bridge device should work. DHCP Client DHCP Server 192.168.1.5 ISDN 192.168.1.168 204.157.42.
USER’S GUIDE Configuration for IP Router "Alex" Configuration for Remote Bridge "Ruby" System Information: System Name = Alex System Password = stone System Information: System Name = Ruby System Password = rubble Security Level = Device Level (On-node Device Database, PAP security) Security Level = Device Level (On-node Device Database, PAP security) Bridging disabled Bridging enabled Bridge Packet Data Filter: offset=1; mask=00;value=00;action=CONNECT; dist list=“Alex” IP enabled (router mode) I/
CONFIGURING ADVANCED IP ROUTING DHCP Proxy Client DHCP PROXY CLIENT CONFIGURING THE DHCP PROXY CLIENT In order to configure the DHCP Proxy Client, you must first enable the client, and then configure client information for a WAN or a WAN (Direct Host) type interface. USING CFGEDIT 1. Select DHCP Configuration from the IP menu. 2. Select DHCP Proxy Client. 3. Follow the onscreen instructions to enable the DHCP Proxy Client. Then return to the IP Routing Menu. 4.
USER’S GUIDE DHCP CONFIGURATION ELEMENTS DHCP PROXY CLIENT ENABLE/DISABLE FLAG A global flag that indicates whether the DHCP Proxy Client feature is enabled or not. The proxy client is disabled by default. MAXIMUM NUMBER OF IP ADDRESSES Refers to the maximum number of IP addresses obtained from DHCP servers for this network interface. This number of IP addresses can be leased from DHCP servers for this interface and placed into the IP Address Pool.
CONFIGURING ADVANCED IP ROUTING DHCP Proxy Client The DHCP Proxy Client feature is not applicable for the CyberSWITCH running in IP HOST mode. DHCP servers must support use of the broadcast bit in order to obtain IP addresses for WAN (Direct Host) interfaces. SAMPLE CONFIGURATION: IP ROUTER WITH DHCP PROXY CLIENT The following illustrates a typical use of the DHCP Proxy Client. This configuration has the DHCP server and the CyberSWITCH located on the same LAN: ETHERNET DHCP Server 192.168.1.5 192.168.
USER’S GUIDE Configuration for IP Router “Chloe” System Information: System Name = Chloe System Password =pets Security Level = Device Level (On-node Device Database, PAP security) Bridging disabled IP enabled (router mode) I/F = LAN (192.168.1.168); LAN port 1 I/F = WAN explicit (192.168.10.168) DHCP related: max addrs to obtain=10 num addrs to pre-fetch=5 LAN port to reach server=1 DHCP configuration: Relay Agent disabled. Proxy Client enabled.
CONFIGURING IPX OVERVIEW IPX protocol accepts data from remote devices and formats the data for transmission onto the network, and conversely, accepts data from the LAN and formats it so it can be understood by remote devices. In short, IPX allows remote devices and their servers to communicate. The CyberSWITCH supports the standard method of routing datagrams over a network.
USER’S GUIDE CONFIGURING IPX INFORMATION Note: IPX is available only if you have purchased the additional software module for our IPX feature. To help you configure your IPX information, we have included an illustration of a sample network. As we explain the steps, we provide sample CFGEDIT screens. The screens include information from the sample network. You may find it helpful to refer to the graphic and to the sample screens for clarification while completing your IPX configuration.
CONFIGURING IPX IPX Routing Option IPX ROUTING OPTION ENABLING/DISABLING IPX Note: The CyberSWITCH does not currently provide IPX data transfer over X.25 links. USING CFGEDIT 1. Select Options from the main menu. 2. Select IPX Routing from the Options menu. The following menu will be displayed: IPX Menu: 1) IPX Routing (Enable/Disable) Select function from above or for previous menu: 1 The IPX Routing feature is currently DISABLED.
USER’S GUIDE IPX OPTION BACKGROUND INFORMATION The Internetwork Packet Exchange (IPX) protocol is a datagram, connectionless protocol in the NetWare environment analogous to the Internet Protocol (IP) in the TCP/IP environment. With the help of Routing Information Protocol (RIP) and Service Advertising Protocol (SAP), the IPX router performs the network layer tasks of addressing, routing and switching information packets, to move packets from one location to another in a complex network.
CONFIGURING IPX IPX Network Interfaces IPX NETWORK NUMBER BACKGROUND INFORMATION Novell NetWare networks use IPX external and internal network numbers. An IPX internal network number is a unique identification number assigned to a network server or router at the time of installation. Servers and routers periodically broadcast their numbers across the network to advertise their presence. Each server/router must have a unique internal network number to distinguish itself from other servers/routers.
USER’S GUIDE 9. If IPX RIP has been enabled for the system, enter the following: a. RIP send control (do not respond or respond) b. frequency (in seconds) of sending RIP updates c. RIP receive control (do not respond or respond) d. time (in seconds) to age RIP entries e. RIP respond control (do not respond or respond) 10. If IPX SAP has been enabled for the system, enter the following: a. SAP send control (do not respond or respond) b. frequency (in seconds) of sending SAP updates c.
CONFIGURING IPX IPX Network Interfaces IPX NETWORK INTERFACE CONFIGURATION ELEMENTS GENERAL IPX NETWORK INTERFACE C ONFIGURATION ELEMENTS INTERFACE TYPE When configuring an IPX Network interface, this parameter specifies the type of network segment to which the network interface connects. The network Interface type of LAN indicates that the system is physically connected to an Ethernet LAN segment. The WAN (Remote LAN) interface allows the system to connect to remote bridge devices.
USER’S GUIDE SEND FREQUENCY Specifies the frequency at which the system will transmit RIP packets, if the Send control parameter is set to send for this interface. This parameter is a decimal value specified in seconds from 1 to 300. The default value is 60 seconds. RECEIVE CONTROL Specifies how the system will process RIP packets received on this network interface.
CONFIGURING IPX IPX Network Interfaces IPX NETWORK INTERFACE BACKGROUND INFORMATION Traditional routing products ask you to define the network interfaces to which the router is directly connected: LAN INTERFACES LAN network interfaces are fixed broadcast media type interfaces. These interfaces are assigned a specific network number and all devices on that LAN must agree on the IPX network number used on the LAN segment.
USER’S GUIDE IPX ROUTING PROTOCOLS CONFIGURING IPX ROUTING PROTOCOLS USING CFGEDIT 1. Select Routing Protocols from the IPX menu. The following will be displayed: IPX Routing Protocol Menu: 1) 2) 3) 4) IPX IPX IPX IPX RIP RIP SAP SAP Processing is currently ENABLED Table maximum is 282141 Processing is currently ENABLED Table maximum number of entries is 282141 Select function from above or for previous menu: 2.
CONFIGURING IPX IPX Routing Protocols RIP/SAP NUMBER OF TABLE ENTRIES Specifies the maximum number of routing entries which can be stored in the route or service table. You may select a number between 20 and 3072. The default value is 141 IPX ROUTING PROTOCOL BACKGROUND INFORMATION Routing Information Protocol (RIP) and Service Advertising Protocol (SAP) are used to automate the exchange of information across a network.
USER’S GUIDE Static services are configured locally on the system. SAP entries are learned from incoming SAP packets. All services are stored, used internally and advertised to other routers. The same factors that affect the maximum number of routes stored also affect the maximum number of services stored. Because of these factors, the maximum number of services for each router must be configurable. Each route or service entry requires memory.
CONFIGURING IPX IPX Static Routes IPX STATIC ROUTES Note: With the availability of Triggered RIP/SAP (page 274), the configuration of static routes is no longer necessary but still supported. Situations may arise in which a remote router does not support our implementation of Triggered RIP/SAP. In this case, it would be necessary to configure a static route to that particular router. CONFIGURING IPX STATIC ROUTES USING CFGEDIT 1. From the IPX menu, select IPX Static Routes. 2.
USER’S GUIDE USING MANAGE MODE COMMANDS ipxroute Displays the current IPX routes (both statically entered and "learned"). ipxroute [add/change/delete] Allows you to add/change/delete an IPX route. IPX STATIC ROUTES CONFIGURATION ELEMENTS DESTINATION NETWORK The IPX network number reachable through this static route entry. This parameter is a hexadecimal value from 1 to 4 bytes in length.
CONFIGURING IPX IPX NetWare Static Services IPX NETWARE STATIC SERVICES Note: With the availability of Triggered RIP/SAP (page 274), the configuration of static services is no longer necessary but still supported. Situations may arise in which a remote router does not support our implementation of Triggered RIP/SAP. In this case, it would be necessary to configure a static service for that particular router. CONFIGURING IPX NETWARE STATIC SERVICES USING CFGEDIT 1.
USER’S GUIDE IPX NETWARE STATIC SERVICES CONFIGURATION ELEMENTS SERVICE NAME Specifies the NetWare service name that is the target of this static service definition. This parameter is a 48 character NetWare service name. SERVICE TYPE Indicates the type of NetWare service that is the target of this static service definition. You may enter the hexadecimal service type value, or request a list of common service types.
CONFIGURING IPX IPX Spoofing IPX NETWARE STATIC SERVICES BACKGROUND INFORMATION This IPX feature allows you to configure service servers that are on networks across the WAN. The IPX NetWare Static Services configuration tells the system which servers are available for access. The static route configuration tells the system how to get to the network on which the servers are located. IPX SPOOFING CONFIGURING IPX SPOOFING USING CFGEDIT 1. Press 7 from the IPX menu to configure IPX spoofing options.
USER’S GUIDE b. 5. Press 2 to select the system serialization packet handling level. The default values for all parameters will be displayed. Enter the Id of any parameters you need to change. Follow the onscreen instructions for changing the default values. Return to the IPX spoofing menu. Press 4 to configure the message packet handling. A message packet handling menu will be displayed. a. Press 1 to select the message packet handling configuration level.
CONFIGURING IPX IPX Spoofing WATCHDOG PROTOCOL Watchdog Protocol is used by NetWare Servers to detect “dead” clients. If no traffic has been seen by a server from an attached client for a configurable amount of time, the server sends a watchdog packet to the client to determine if the client is still alive or merely inactive. If, after a few minutes, a watchdog reply is not received by a server, it is assumed that the client is no longer alive and the connection to the server is terminated.
USER’S GUIDE Some of these packets are overloaded in that they are not just keep-alive packets but are control packets needed for the application to run successfully and hence have to be routed like regular SPX data packets. If any NetWare application does not seem to work across WANs, it may be because of the mishandling of these packets and can be traced by disabling SPX keepalive spoofing.
CONFIGURING IPX IPX Isolated Mode IPX TYPE 20 PACKET HANDLING CONFIGURATION ELEMENTS IPX TYPE 20 PACKET HANDLING STATUS You may enable or disable IPX type 20 packet WAN forwarding. When it is enabled, you may specify devices that can use this feature. IPX TYPE 20 PACKET H ANDLING DEVICE CONFIGURATION ELEMENTS Once you enable the feature, you can then enter devices to use the feature. The following configuration elements are entered for each device.
USER’S GUIDE IPX ISOLATED MODE BACKGROUND INFORMATION When operating with isolated mode enabled, the CyberSWITCH does not relay IPX datagrams received from the WAN to other IPX routers/hosts located on the WAN. IPX datagrams received from the WAN will be discarded if they need to be forwarded over the WAN. IPX datagrams received on the LAN interface are forwarded to the proper interface.
CONFIGURING IPX IPX Triggered RIP/SAP CONFIGURING TRIGGERED RIP/SAP GLOBAL TIMERS USING CFGEDIT 1. 2. Select Triggered RIP/SAP from the IPX Routing Menu. Select Global Triggered RIP/SAP Timers. A menu similar to the following will be displayed: Global Triggered RIP/SAP Timers Options: Current Settings 1) 2) 3) 4) 5) 6) Database Timer Hold Down Timer1 Retransmission Timer Poll Timer Over Subscription Timer Maximum Retransmissions 180 20 5 5 180 10 sec. sec. sec. min. sec.
USER’S GUIDE OVER-SUBSCRIPTION TIMER Over subscription is the situation in which there are more next-hop routers on the WAN that need updates than there are channels available. When a WAN circuit goes down, a delay (per the oversubscription timer) is incorporated in marking the routes unreachable. This allows the calls to timemultiplex over the limited channels. Valid range for timer: 1 to 10,000 seconds; default: 180 seconds.
CONFIGURING IPX IPX-Specific Information for Devices 4. Press 1 to add a device. 5. Enter the device’s name and press . You should provide ISDN and Authentication information first. 6. Select IPX. A screen similar to the following will be displayed: Device IPX Configuration Menu: (Device = "remote1") 1) 2) 3) 4) 5) IPX Routing Make calls for IPX data IPXWAN Protocol Routing Protocol Spoofing Options DISABLED DISABLED DISABLED NONE Select function from above or for previous menu: 7.
USER’S GUIDE Device Level IPX Watchdog Spoofing Menu: 1) 2) 3) 4) Default Handling Handling while the connection is up Handling for the special period after disconnecting Special period of time after disconnecting is is Discard is Forward is Spoof 120 Minutes Select function from above or for previous menu: b. c. The screen includes default configuration values. If needed, make changes to the default values. Press to return to the IPX Device Spoofing menu.
CONFIGURING IPX IPX-Specific Information for Devices REMOTE LAN D EVICES Remote LAN devices are configured in a slightly different way than WAN devices. Since the remote device is a bridge and not an IPX router, the IPX options for Remote LAN devices are configured under the bridge-level options, as follows: USING CFGEDIT 1. Select Security from the main menu. 2. Select Device Level Databases from the security menu. 3. Select On-node Device Entries from the device level databases menu. 4.
USER’S GUIDE IPX CONFIGURATION ELEMENTS FOR DEVICES IPX ROUTING Indicates that the remote device is an IPX router and that the system should route IPX datagrams to this device. The system will forward IPX datagrams to this device based on IPX network layer information if this parameter is set to enabled. The system will not forward IPX datagrams to this device based on IPX network layer information if this parameter is set to disabled.
CONFIGURING IPX IPX-Specific Information for Devices BRIDGING Defines the remote device as a bridge and not an IPX router. Since bridges operate at the MAC layer, the system must provide MAC layer emulation for remote bridge devices, while continuing to route the network layer IPX protocol. This field must be enabled for remote LAN devices. MAKE CALLS FOR BRIDGE DATA This feature is not yet supported for IPX Remote LANs. Therefore, leave this element disabled.
CONFIGURING SNMP OVERVIEW A Network Management Station (NMS) is a device that contains SNMP-specific software, giving it the ability to query SNMPAgents using various SNMP commands. If you have purchased an NMS (such as Cabletron’s SPECTRUM® Management Platform), you should enable and configure the CyberSWITCH to be an SNMP Agent. This will allow you to use the NMS to monitor the CyberSWITCH and other remote devices on your network. (Refer to Remote Management: SNMP.
CONFIGURING SNMP Configuring SNMP The steps to configure SNMP are: 1. Enable IP routing if you have not already done so. 2. Select SNMP from the Options menu. 3. Follow the onscreen instructions to enable SNMP. The following SNMP menu will then be displayed: SNMP Menu: 1) 2) 3) 4) SNMP (Enable/Disable) SNMP Community Name SNMP Trap Information MIB-2 System Group Objects Select function from above or for previous menu: 4. Enter the Community Name information. a.
USER’S GUIDE USING MANAGE MODE COMMANDS Currently you cannot configure SNMP using the Manage Mode, but the following command is available: snmp This Manage Mode command displays the current SNMP configuration data. An example output screen is shown below: MANAGE> SNMP The SNMP feature is enabled.
CONFIGURING SNMP SNMP Background Information IP ADDRESS The IP address assigned to the management station that should receive Trap PDUs. COMMUNITY NAME A list of configured Community Names will be displayed. Select the Community Name that should be inserted in the Trap PDUs to be sent to the NMS with the corresponding IP address. AUTHENTICATION FAILURE TRAPS STATUS You may enable or disable the generation of SNMP Authentication Failure Traps.
USER’S GUIDE ASN. 1 File CSX150 MIB 128.111.1.1 LAN A MIB Formatter WAN 128.111.1.1 Network Management Station MIB Network Management Station The SNMP Agent will process all SNMP Protocol Data Units (PDUs) which are received at a LAN port or which are received at a WAN port. (A PDU contains both data and control (protocol) information that allows the two processes to coordinate their interactions.
CONFIGURING SNMP SNMP Background Information Currently, each object in the above MIB-2 groups can be retrieved via an SNMP GetRequest or GetNextRequest PDU. However, only the snmpEnableAuthenTraps object in the SNMP group can be changed via the SNMP SetRequest PDU. Note: Any system object that is changed via an SNMP SetRequest will be returned to its initial value when that system is restarted due to power loss or the action of an system operator.
USER’S GUIDE 286 • authTimeout Trap An SNMP Agent will generate an authTimeout Trap PDU anytime an off-node server times out. • clidDisconnect Trap An SNMP Agent will generate an clidDisconnect Trap PDU anytime there is a configuration problem with a device’s Calling Line Id. • cdrOutOfBuffer The number of times a buffer was unavailable to send a CDR report record. In this case, the intended record is discarded.
CONFIGURING APPLETALK ROUTING OVERVIEW The AppleTalk routing feature allows the CyberSWITCH to efficiently route AppleTalk data as opposed to bridging all data relating to the protocol. With the addition of the AppleTalk Remote LAN feature, the CyberSWITCH can be configured to be a router, bridge or a mix of both when handling AppleTalk traffic. By default, AppleTalk routing is disabled when you first install your system software.
USER’S GUIDE APPLETALK ROUTING OPTION CONFIGURATION ELEMENT APPLETALK OPERATIONAL STATUS You can enable or disable the AppleTalk Routing option. When AppleTalk Routing is enabled, the CyberSWITCH acts as an AppleTalk Router, routing AppleTalk datagrams based on AppleTalk address information. When AppleTalk Routing is disabled, the CyberSWITCH will simply bridge AppleTalk protocol network traffic. By default, AppleTalk Routing is disabled.
CONFIGURING APPLETALK ROUTING AppleTalk Ports 8. If you are configuring your system in the nondiscovery mode (you entered numbers other than 0 or 0-0 for the network range/number), complete the following: a. Enter either the suggested AppleTalk address or the suggested AppleTalk node Id (depending on AppleTalk network type configured). • For extended networks: enter the suggested AppleTalk address (includes the network number and the node’s Id). • For nonextended networks: enter the suggested node Id.
USER’S GUIDE APPLETALK NETWORK RANGE/NUMBER The AppleTalk network range (for Extended network) or the AppleTalk network number (for NonExtended network) of the LAN segment that the port is connected to. Specifying 0.0 (for Extended) or 0 (for NonExtended) places the port in discovery mode (a.k.a., non-seed router), in which the system learns its configuration information from the seed router. Note that there must be at least one seed router on the network.
CONFIGURING APPLETALK ROUTING AppleTalk Ports THE ZONE C ONCEPT A zone is a logical group of nodes on an internet, much like the concept of subnetting with the world of IP. Within the framework of Phase 2 the logical assignment of zones is limited to 255 zone names for a network. Each name can be configured to represent a logical group within that respective internet. An example would be zone 1=Marketing, zone 2=Engineering etc.
USER’S GUIDE number/range configured for the Remote LAN port differs from the network number/range that is being broadcasted in RTMP packets by other remote routers, the port becomes unusable.
CONFIGURING APPLETALK ROUTING AppleTalk Capacities APPLETALK ROUTING STATIC ROUTES CONFIGURATION ELEMENTS APPLETALK NETWORK TYPE The AppleTalk network type used by the destination network of this static route. Type can be either Extended Network or NonExtended Network. DESTINATION NETWORK RANGE/NUMBER The remote AppleTalk network range (for Extended network) or network number (for NonExtended network) reachable through this static route entry.
USER’S GUIDE APPLETALK CAPACITIES BACKGROUND INFORMATION This option allows you to control the maximum number of table entries (routing and zone tables) for your network. APPLETALK ISOLATED MODE CONFIGURING THE APPLETALK ISOLATED MODE USING CFGEDIT 1. Select Isolated Mode (Enable/Disable) from the AppleTalk Routing Menu. 2. Follow the onscreen instructions to either enable or disable the isolated mode.
CONFIGURING CALL CONTROL OVERVIEW The CyberSWITCH offers a number of configurable options to control how the system will make and accept calls.
USER’S GUIDE 3. Follow the onscreen instructions to keep the feature enabled. 4. Enter the sample rate in seconds. 5. Enter the overload trigger number. 6. Enter the overload window size. 7. Enter the overload percentage utilization. 8. Enter the underload trigger number. 9. Enter the underload window size. 10. Enter the idle trigger number. 11. Enter the idle window size. 12. Enter the idle percentage utilization. 13. Press "Y" to accept the configuration changes you have made.
CONFIGURING CALL CONTROL Throughput Monitor UNDERLOAD TRIGGER NUMBER The number of samples within the window that must be below the next lowest target capacity for the UNDERLOAD condition to occur. UNDERLOAD WINDOW SIZE The number of sample periods (up to 32) that you should use as the sliding window. IDLE TRIGGER NUMBER The number of samples within the window that must be below the specified utilization for the IDLE condition to occur.
USER’S GUIDE The throughput monitor feature constantly monitors the use of the connections and looks for the following conditions: • The overload condition, which indicates that demand exceeds the current aggregate capacity of the WAN connections. The system can add more bandwidth when this occurs. • The underload condition, which indicates that demand falls below a target capacity that is lower than the current aggregate capacity. The system can release any previously added bandwidth when this occurs.
CONFIGURING CALL CONTROL Throughput Monitor IDLE CONDITION MONITORING The CyberSWITCH monitors for the idle condition when only one connection to another site remains. The system detects when there is no longer a need to maintain connectivity with the other site. An absolute idle condition is defined as a number of consecutive sample periods with zero bytes transferred. Keep-alive type frames may sometimes continue to flow when there is no actual device data flowing.
USER’S GUIDE The average throughput is 40% for the third sample rate period. This is less than the configured utilization, so out of the last 3 samples (a sliding window is in use), 1 out of 3 samples have throughput that is greater than the configured utilization. The overload condition has still not been met. No extra calls are made. After the fourth sample rate period (20 seconds have now passed), the first sample is dropped.
CONFIGURING CALL CONTROL Monthly Call Charge more than 3 call attempts within 2 seconds. This prevents certain model switches from being overloaded. In areas where these low capacity switches are not installed, calls can be made more frequently. Before the system initiates a data connection, it first checks the time at which the last connection was initiated.
USER’S GUIDE CALL RESTRICTIONS CONFIGURING CALL RESTRICTIONS Note: Certain restrictions apply to the use of Call Restrictions and Semipermanent Connections. Refer to the Background Information discussion. USING CFGEDIT 1. Select Call Restrictions from the Call Control Options menu. 2. Follow the onscreen instructions for enabling this feature. 3. The current call restriction configuration will be displayed. 4. Enter the number Id associated with the parameter you want to change. 5.
CONFIGURING CALL CONTROL Call Restrictions The following chart provides the numbers you should use to represent the am and pm hours of the hours calls are allowed: From: To: 12:00 12:59 1:00 1:59 2:00 2:59 3:00 3:59 4:00 4:59 5:00 5:59 6:00 6:59 7:00 7:59 8:00 8:59 9:00 9:59 10:00 10:59 11:00 11:59 am hour 1 2 3 4 5 6 7 8 9 10 11 12 pm hour 13 14 15 16 17 18 19 20 21 22 23 24 The following chart provides example entries for hours calls are allowed: Hours Calls Allowed
USER’S GUIDE CALL MINUTES PER D AY The limit of number of call minutes per day. The default value is 240 call minutes per day. Call minutes will be calculated periodically while calls are active (not when a call is disconnected). Statistics will be kept to track the total number of call minutes made per day. This statistic will be written to the statistics log every half hour, and available through the ds command.
CONFIGURING CALL CONTROL Bandwidth Reservation Notes: It is important to note that the Call Restriction feature only applies to outbound calls from the system. When a condition occurs that triggers a warning to be written to the log, the message will be written only once for the duration of the condition.
USER’S GUIDE the port number. This example shows that there is only one BRI adapter, and it is installed in slot number one, and has four ports. There is a line for each port number. 4. Press 1 to add a device profile. 5. Enter a user-defined unique name to identify the profile. We will use Central_Site for our example profile name.
CONFIGURING CALL CONTROL Bandwidth Reservation 5. Under ISDN information, enter the profile information. This is a profile name you configured in the previous section. Remember from the previous section that each configured profile reserves specific lines. By assigning this profile to the device, you are reserving specific lines for this device. To enable the bandwidth reservation feature: 1. Return to the Options Menu (selection 2 of the main menu). 2. Select Bandwidth Reservation. 3.
USER’S GUIDE BANDWIDTH RESERVATION BACKGROUND INFORMATION This feature allows a portion of the possible connections to always be available to specific devices for both inbound and outbound calls. To increase flexibility, this feature may be configured to either allow or prevent bandwidth overlap.
CONFIGURING CALL CONTROL Semipermanent Connections 6. Determine if the CyberSWITCH should always retry a call. If yes, then configuration for the device is done, the device is entered into the semipermanent device list, and appears as shown below. If no, continue to step 7.
USER’S GUIDE SEMIPERMANENT CONNECTIONS CONFIGURATION ELEMENTS DEVICE NAME Specify the device name (from the Device List) that you wish to make a semipermanent connection. Once specified, the semipermanent feature will (at least) keep the Initial Data Rate active to the specified device, as long as it is not prohibited by call restrictions or a physical or configuration problem. The number of semipermanent devices is limited to the maximum number of calls the CyberSWITCH supports.
CONFIGURING CALL CONTROL Semipermanent Connections Call Restrictions You may wish to disable call restrictions when using semipermanent connections. Call restrictions are mainly intended for use in areas where “per minute” ISDN tariffs are in place. Typically, this in not the case if semipermanent connections are in use. If you decide not to disable Call Restrictions, we recommend that you make the following Call Restriction parameter alterations: • Change the maximum call duration to warn only.
USER’S GUIDE VRA MANAGER AS A CALL CONTROL MANAGER This feature allows you to use the Virtual Remote Access (VRA) Manager for call control management only. This feature allows you to continue to use other authentication servers (e.g., RADIUS, ACE) yet still gain the benefits of VRA call control management. CONFIGURING VRA MANAGER FOR CALL CONTROL USING CFGEDIT 1. Select VRA as Call Control Manager from the Call Control Options menu. 2.
CONFIGURING CALL CONTROL VRA Manager as a Call Control Manager AUTHENTICATION TIMEOUT TIMER This timer represents the amount of time the CyberSWITCH will wait for the Authentication Agent to handle a login attempt before timing out. If VRA is enabled as Call Control Manager, this timeout value must then represent the amount of time for both: • the Authenticating Agent to respond to the login attempt, and • the VRA Manager to respond to the login attempt.
USER’S GUIDE • User Level Security If you use user level security for authentication: configure devices on the VRA manager as well. This will provide access to the following VRA call control management features: call restrictions, maximum bandwidth, and grouping (in addition to the call logging feature). User level security and VRA call control management work together as follows: VRA allows a device to connect under an alias name until the user can be verified by its authentication server.
CONFIGURING OTHER ADVANCED OPTIONS OVERVIEW This chapter provides information for configuring advanced system options that are not covered in the previous chapters. These options include: • configuring PPP • configuring default line protocol • configuring log options • configuring system compression options • configuring TFTP • configuring file attributes PPP CONFIGURATION CONFIGURING PPP Note: A thorough understanding of PPP protocol is required before you attempt to change the PPP configuration.
USER’S GUIDE PPP CONFIGURATION ELEMENTS MAX TERMINATE The number of Terminate-Request packets sent without receiving a Terminate-Ack before assuming that the peer is unable to respond. MAX CONFIGURE The number of Configure-Request packets sent without receiving a valid Configure-Ack, Configure-Nak or Configure-Reject before assuming that the peer is unable to respond. MAX FAILURE The number of Configure-Nak packets sent without sending a Configure-Ack before assuming that configuration is not converging.
CONFIGURING OTHER ADVANCED OPTIONS PPP Configuration LINK FAILURE D ETECTION STATUS You can enable or disable the link failure detection feature. If enabled, there will be a periodic transmission of Echo-Request frames, a maintenance type frame provided by PPP’s Link Control Protocol. Reception of the appropriate Echo-Reply frame indicates a properly functioning connection; incorrect replies or lack of replies indicate a connection failure.
USER’S GUIDE However, the PPP link exists on an end-to-end basis with the remote peer, a domain which exceeds that controlled by the signalling-type entities just cited. Thus, not every end-to-end failure will be detected.
CONFIGURING OTHER ADVANCED OPTIONS Default Line Protocol DEFAULT LINE PROTOCOL The default values for this feature are adequate for most situations. Instructions are included for the rare instance that you need to alter the configuration. Note: This feature does not apply to analog connections (including digital modem). CONFIGURING DEFAULT LINE PROTOCOL USING CFGEDIT 1. Select Default Line Protocol from the Options menu. 2. Change the action on the frame timeout. 3. Change the frame timeout value.
USER’S GUIDE LOG OPTIONS Log options allow you to direct log reports to a specific location. Reports an be directed to a local log file, or to a UNIX-style syslogs server. Currently, only call detail recording (CDR) reports can be directed to a specific location. CONFIGURING LOG OPTIONS USING CFGEDIT 1. Select Log Options from the Options menu. 2. Select Servers from the Log Options menu. a. No configuration is needed for a local log file. The local log file name is preconfigured. b.
CONFIGURING OTHER ADVANCED OPTIONS Log Options one version of UNIX to the next, the system allows you to set the entire priority value as an integer. This integer will be prepended to all messages sent to this Syslog server. Note: You do not have to configure a Syslog Server name. The first Syslog Server configure will be automatically named Syslog1, the second Syslog2, and so on. Up to ten Syslog Servers can be configured. (For storing CDR reports, you can select up to three of these servers.
USER’S GUIDE files and devices depending upon its configuration. Refer to your UNIX system documentation for more information on syslogd. Each log message sent to a syslogd server has a priority tag associated with it. The priority tag is encoded as a combination: facility.level. The facility identifies the part of the system creating the log message and the level describes the severity of the condition which caused the log message to be written.
CONFIGURING OTHER ADVANCED OPTIONS Log Options .2, and so on up to .10. The file extension cycles through the values 1 through 10 with each write command, similar to the current report log file and status log file, so that the ten most recent versions of the CDR log are available on the system disk. There are five ISDN CDR events that are logged: connect, disconnect, reject, system up, and verify. For each type of event that is logged, related CDR information is provided.
USER’S GUIDE Event Report Contents A CDR event triggers a report which can consist of one or more records. Each record corresponds to a line in the log file. This alleviates any constraints of having to fit a report in an 80 character string. Reports are sent to some sort of log device; either a local log file or an offnode syslog server. Each ISDN connection is assigned a connection Id to uniquely identify the connection on its system.
CONFIGURING OTHER ADVANCED OPTIONS Log Options DATA RATE This field indicates the data rate for a B channel. The possible values are 56 Kb, 64 Kb and 384 Kb. DURATION This field reflects the time that a connection is active; it is presented in hours, minutes and seconds. The precise meaning varies somewhat for a successful connection versus a call rejection. EVENT TYPE This field indicates what type of event the associated message is reporting.
USER’S GUIDE Disconnect Event Report Contents On a disconnect event, records 1 through 4 are used. The event type is DISCONNECT. The timestamp reflects the time that the decision to disconnect was made. The phone number displayed is the phone number in the Connect report. The duration is calculated by subtracting the connect event time from the disconnect time.
CONFIGURING OTHER ADVANCED OPTIONS Compression Options COMPRESSION OPTIONS Compression allows the CyberSWITCH to compress outgoing data and decompress incoming data. This allows user devices on the WAN to initiate a connection to the system over the switched digital network and transmit and receive compressed data, thereby increasing the amount of data that can be transmitted over the line and decreasing the transmission time. CONFIGURING COMPRESSION OPTIONS USING CFGEDIT 1.
USER’S GUIDE compression enable/disable state based on this value when no value is delivered by the off-node database. You may later change a specific device’s enable/disable state. The per-device compression enable/disable state is only supported for connections using the PPP protocol. The default value is enabled. STARTING PPP STAC-LZS SEQUENCE NUMBER Default value is 1.
CONFIGURING OTHER ADVANCED OPTIONS Compression Options algorithm. The peer and remote compression algorithms must be synchronized, this is accomplished by negotiating compression at channel connect time. Once this has been accomplished compressed data can be transmitted. If a transmission problem should ever occur the problem is detected and compression re-synchronized by the execution of a pre-defined protocol.
USER’S GUIDE to operate, albeit without compression. An error message will be logged indicating an internal decompression failure. Compression is negotiated independently on inbound and outbound channels. It is possible to provide compression in one direction while not in the opposite direction. Should the peer not support PPP compression, CCP will fail to converge and the link will continue to operate without providing compression.
CONFIGURING OTHER ADVANCED OPTIONS TFTP TFTP CONFIGURATION ELEMENTS OPERATIONAL STATUS OF TFTP FEATURE You can enable or disable the TFTP feature. OPERATIONAL STATUS OF TFTP CLIENT You can enable or disable the TFTP client feature. The TFTP client functions are achieved through administration console commands. OPERATIONAL STATUS OF TFTP SERVER You can enable or disable the TFTP server feature.
USER’S GUIDE When a device remotely access the TFTP server, it doesn’t matter what level the device is logged in as. What matters is the device level that is configured for the Server on the system that is being logged into. It is this file access level (or device login level) that controls all remote devices accesses. FILE ATTRIBUTES CONFIGURING FILE ATTRIBUTES Note: You cannot configure file attributes through CFGEDIT. The configuration can only be done through Manage Mode commands.
CONFIGURING OTHER ADVANCED OPTIONS File Attributes • • “RW” is for read and write access “N” is for no access rights for the corresponding file type The file types that fall under the headings shown above are as follows: File category File types included in the category REPORT RPRT_LOG.1 - STATISTICS STAT_LOG.1 - CONFIGURATION *.NEI (with the exception of CFGTOKEN.NEI) OTHERS All other file types i.e. .EXE, .COM, .TXT, (CFGTOKEN.NEI), etc.
TROUBLESHOOTING We include the following chapters in the Troubleshooting segment of the User’s Guide: • System Verification After your CyberSWITCH has been configured, and before proceeding with normal system operations, you may want to verify that the system is functional. System Verification provides instructions for verifying the system hardware and system configuration.
SYSTEM VERIFICATION OVERVIEW After your CyberSWITCH has been configured, and before proceeding with normal system operation, it is necessary to verify that the system is functional. This chapter provides instructions for verifying the system hardware and system configuration. You only need to perform the verification procedures for the options that apply to your configuration. For example, if your configuration does not use SNMP, skip the SNMP verification section.
USER’S GUIDE VERIFYING WAN LINES ARE AVAILABLE FOR USE To verify the availability of WAN lines, the WAN resource must already be operational. Also, the WAN lines must already be configured and connected to the CyberSWITCH. To verify the availability of WAN lines: 1. Check the Line SYNC LED for the BRI line. If the operational software determines that Layer One is up, then this indicator light is on.
SYSTEM VERIFICATION Verifying Bridge is Initialized If the system displays this message, then the test packet was transmitted correctly. If this message IS NOT displayed, then the LAN connection failed. Refer to LAN Attachment in the Problem Diagnosis chapter. VERIFYING BRIDGE IS INITIALIZED To verify that bridging has initialized properly: 1. Determine if the bridge is in the forwarding state by viewing the system messages. At the administration console type: dr 2.
USER’S GUIDE VERIFYING A DEDICATED CONNECTION To verify a dedicated connection to the CyberSWITCH, the WAN lines that are connected to the system must be available for use, and the routing option must be properly initialized. To verify that you have a dedicated connection: 1. View the system messages by entering the following console command: dr 2.
SYSTEM VERIFICATION Verifying an X.25 Connection VERIFYING AN X.25 CONNECTION To verify an X.25 to the CyberSWITCH, the WAN lines that are connected to the System must be available for use, and the routing option must be properly initialized. Follow the steps below to verify that you have an X.25 connection. Enter the x25 stats command at the administration console. If the statistics display appears, the X.25 subsystem should be operational. If the following message is displayed, X.
USER’S GUIDE Below is an example of a configuration used to verify multi-level security over an IP WAN UnNumbered interface. It uses IP addresses specific to the example. Substitute the IP address of your network when you perform the multi-level security verification steps. It also uses the “ping” command. The “ping” command sends a packet to a specified host, waits for a response, and reports success or failure. Substitute the equivalent command on your network. Remote Device ISDN 192.100.1.
SYSTEM VERIFICATION Verifying IP Host Mode is Operational VERIFYING IP HOST MODE IS OPERATIONAL The follow sections provide methods of verifying that the IP Host Mode has properly initialized and that the feature is operational. VERIFYING IP HOST IS INITIALIZED If you have configured the IP feature in the Host mode, follow the steps below to verify that it has initialized properly. 1. Determine if IP Host has been initialized by viewing the system messages.
USER’S GUIDE 2. If a message similar to the following is displayed, the IP host mode feature over the specified LAN port is operational. Repeat this step for each LAN port on your Ethernet resource. 100.0.0.2 is alive 3. If this message is not displayed, then the IP Host mode feature over the LAN connection is not operational. Refer to IP Host Mode Operation over the LAN Interface Connection in the Problem Diagnosis chapter. 4.
SYSTEM VERIFICATION Verifying IP Routing Over Interfaces CSX150 100.0.0.1 100.0.0.0 100.0.0.2 Host A To verify IP Routing over a LAN connection: 1. Determine if the CyberSWITCH can access the local IP host. On the administration console type: ip ping 100.0.0.2 Issuing this command will result in a response similar to the following: 100.000.000.002 is alive If the system displays this message, then IP routing over that LAN port is operational.
USER’S GUIDE 192.100.1.1 CSX150 ISDN 100.0.0.1 100.0.0.0 Host B 192.100.1.3 Host A 100.0.0.2 The steps to verify the operation of IP routing over a WAN interface are: 1. Determine if a remote IP host can access the WAN interface of the CyberSWITCH over the WAN connection. On the remote IP host, type: ping 192.100.1.1 If the remote IP host successfully pings to the CyberSWITCH, then continue with the next step.
SYSTEM VERIFICATION Verifying IP Routing Over Interfaces VERIFYING IP ROUTING OVER A WAN (DIRECT HOST) INTERFACE To verify that IP routing is properly operational over a WAN (Direct Host) interface, a remote IP Host must be operational and available to initiate connections. Also, a local IP host must be connected to the local LAN port on the CyberSWITCH. Below is an example of a configuration used to verify IP routing over a WAN (Direct Host) interface. It uses IP addresses specific to the example.
USER’S GUIDE VERIFYING IP ROUTING OVER A WAN REMOTE LAN INTERFACE To verify that IP routing is properly operational over a WAN Remote LAN interface, a remote IP Host must be operational and connected to the remote LAN. The remote bridge device must be operational and available to initiate connections. Also, a local IP host must be connected to the local LAN port on the CyberSWITCH. Below is an example of a configuration used to verify IP routing over a WAN Remote LAN interface.
SYSTEM VERIFICATION Verifying IP Routing Over Interfaces If the remote IP host successfully pings to the local IP host, then IP routing over the WAN Remote LAN interface is operational. Repeat the above steps for each WAN Remote LAN interface through which you wish to get access. If the remote IP host CANNOT ping to the local IP host, refer to IP Routing over a WAN Remote LAN Interface Connection in the Problem Diagnosis chapter.
USER’S GUIDE VERIFYING IP FILTERS To verify that IP Filters are functioning, perform the following test: 1. Configure and apply at least one IP filter that contains at least one condition whose action is to DISCARD the matching packet. 2. Perform a trace on discarded packets. On the administration console issue the command: ip filter trace discard 3. Attempt to transfer data that would be affected by the configured filters.
SYSTEM VERIFICATION Verifying IP RIP VERIFYING IP RIP OUTPUT PROCESSING ON A LAN INTERFACE To verify that IP RIP Output Processing (routes advertisement) is properly operational on a LAN interface, the IP RIP processing must be successfully initialized. Also, a local IP host (router) must be connected to the local LAN port on the system and capable of learning routes information via RIP. Below is an example of a configuration used to verify IP RIP output processing on a LAN interface.
USER’S GUIDE VERIFYING IP RIP INPUT PROCESSING ON A LAN INTERFACE To verify that IP RIP Input Processing (routes learning) is properly operational on a LAN interface, IP RIP processing must be successfully initialized. Also, a local IP router must be connected to the local LAN port on the system and capable of propagating routes information via RIP. Below is an example of a configuration used to verify IP RIP input processing on a LAN interface. It uses IP addresses specified to the example.
SYSTEM VERIFICATION Verifying IP RIP command is used by a specific router to display the IP routing table. Substitute the equivalent command for your IP router. CSX150 Router Dedicated Connection 100.1.1.1 192.1.1.1 192.1.2.1 100.1.1.2 The steps to verify the operation of IP RIP output processing on a WAN interface are: 1. Make sure that a dedicated connection between system and Router is up and operational.
USER’S GUIDE VERIFYING IPX ROUTER IS INITIALIZED To verify that the IPX Routing option has initialized properly. 1. 2. Determine if IPX routing has been initialized on the CyberSWITCH by viewing the system messages.
SYSTEM VERIFICATION Verifying IPX Routing is Operational VERIFYING IPX ROUTING OVER A LAN CONNECTION To verify the operation of IPX Routing over a LAN connection: 1. Determine if SITE1 can access the local NetWare Server “local.” On SITE1’s administration console type: ipx diag cc:1 Note: 2. Node address 1 is used by the NetWare servers as part of their internal address.
USER’S GUIDE VERIFYING IPX ROUTING OVER A WAN CONNECTION To verify the operation of IPX Routing over a WAN connection: 1. Determine if NetWare Client A can see the remote NetWare Server “remote.” To do this, activate NetWare Client A’s desktop network neighborhood feature. Then check to see if “remote” is included in Client A’s network neighborhood. 2. If “remote” is included in Client A’s network neighborhood, them IPX over the WAN connection is operational.
SYSTEM VERIFICATION Verifying the AppleTalk Routing Feature 2. Look for the following message among the system messages: AppleTalk routing initialized successfully 3. For the AppleTalk port that has been configured, the following port initialization message should be displayed among the system messages: AppleTalk successfully initialized on with address Note: 4. is either LAN port 1, LAN port 2 or WAN. is the AppleTalk address assigned to this port.
USER’S GUIDE VERIFYING APPLETALK R OUTING OPERATIONAL OVER THE LAN CONNECTION The steps to verify the operation of AppleTalk Routing feature over a LAN connection are: 1. Determine if the local Macintosh can see all zones. Bring up the Chooser on the Local Mac: 2. If a list of all zones (Left Zone and Right Zone) appear in the Chooser as shown above, then the AppleTalk Routing over a LAN connection is operational. Continue with the next step. 3.
SYSTEM VERIFICATION Verifying SNMP is Operational 2. If Remote Mac appears in Select a file server: box, then AppleTalk Routing over the WAN connection is operational. 3. If Remote Mac IS NOT displayed, then AppleTalk Routing feature over the WAN connection is not operational. Refer to AppleTalk Routing Operation Over the WAN Connection in the Problem Diagnosis chapter. VERIFYING SNMP IS OPERATIONAL 1.
USER’S GUIDE VERIFYING THE DIAL OUT FEATURE To perform the Dial Out verification for a remote device, you need to know the configured device name associated with the device’s device table entry. Note that the device name is case sensitive. If you already know the device name, skip to step 4. Otherwise, begin the verification process with step 1. 1. Enter the Manage Mode by typing the following command at the system prompt: >manage 2.
SYSTEM VERIFICATION Verifying Compression is Operational VERIFYING COMPRESSION IS OPERATIONAL 1. Make sure compression is enabled on a system-wide basis. 2. Cause a call to be established with a device for which per-device compression is enabled. 3. To verify that compression is in effect with the device, issue the cmp stats console command while the connection is in place. If compression is in effect, this command will display the current compression counters and ratios.
USER’S GUIDE 1. Set up two systems in a back-to-back, dedicated, BRI scenario where at least one of the systems is a PC-Platform. Configure a dedicated access between the 2 systems. 2. The usage of a PC-platform exploits the fact that the layer 1 of a PC-based BRI board stays active even when you exit the software. This gives us a way to simulate an end-to-end Bchannel failure.
SYSTEM VERIFICATION Verifying DHCP Relay Agent VERIFYING THE RELAY AGENT IS ENABLED If the Relay Agent has been enabled via configuration, it will attempt to open a UDP port for use. A message describing the outcome of this operation will appear in the report log. 1. Examine the report log. Type: dr 2. Look for any messages that begin with [DHCP-R]. 3.
USER’S GUIDE Shortly after a DHCP Client is powered on, it will attempt to get its IP address from a DHCP Server. If it is successful, its IP-related features (e.g., ping, telnet, etc.) will become operational. If the client could not obtain its IP address, it will retry periodically to do so. From the DHCP Client, attempt to ping the Relay Agent (“Ruby”) that is on the same LAN: C:\> ping 204.157.42.168 Pinging 204.157.42.
SYSTEM VERIFICATION Verifying DHCP: Proxy Client If you do not see this message in the report log, the DHCP Proxy Client has successfully performed its initialization processing. If this message is contained in the report log, refer to DHCP Proxy Client Initialization in the Problem Diagnosis chapter. VERIFYING THE PROXY CLIENT IS ENABLED If the Proxy Client has been enabled via configuration, a relevant message will appear in the report log. 1. Examine the report log. Type: dr 2.
USER’S GUIDE IP ADDRESS POOL As IP addresses are obtained from DHCP servers, they are placed into the system’s IP Address Pool. To verify the presence of these DHCP-obtained IP addresses, perform the following: 1. Examine the address pool. Type: ip addrpool 2. Look for addresses with an origin of DHCP. This verifies that IP addresses were obtained from a DHCP server, and the Proxy Client is working correctly. 3.
SYSTEM VERIFICATION Verifying Proxy ARP is Operational 2. Try to have an IP host device on one Ethernet segment communicate with an IP host device on the other Ethernet segment. For example, ping from Host A to Host B. 3. If the communication between two IP devices across the WAN is successfully established, then the proxy ARP feature is properly working. 4.
PROBLEM DIAGNOSIS OVERVIEW This chapter, when used in conjunction with the System Verification chapter, helps diagnose and correct problems encountered in the verification process. During some of the diagnosis procedures, we ask you to enter an administration console command. To enter these commands, you must have an active administration session. If you need instructions for starting an administration session, refer to Accessing the CyberSWITCH.
PROBLEM DIAGNOSIS Bridge Initialization BRIDGE INITIALIZATION Problem: The system does not display the following bridge initialization messages: LAN Port is now in the LISTENING state LAN Port is now in the LEARNING state LAN Port is now in the FORWARDING state Action: 1. Make sure the LAN Adapter has initialized correctly. 2. Check the configuration to verify the bridge is enabled.
USER’S GUIDE Problem: The system does not display the WAN line availability messages. Instead, the system displays the following message after the status console command is issued: Out Svc 1 (slot #, port #) This means that Layer 1 cannot be established, most likely due to WAN cabling problems. Action: 1. If the system has been operational for longer than 2 minutes, verify that the line is correctly attached to the proper system resource and port.
PROBLEM DIAGNOSIS Dedicated Connections Problem: A WAN line is unavailable, and the following two messages are displayed together (to display messages, issue the dr console command): WAN card in slot signals it is operational Abnormal response rcvd: state=-1 msg=73 reason=6 cc state=-1 Action: 1. Check the configuration. Verify that all lines are configured with corresponding data links. If this is not the case, add data links to all configured lines.
USER’S GUIDE X.25 CONNECTIONS Problem: An X.25 access is configured, but the x.25 stats command response is: No X.25 Access configured Action: Verify that the proper line and port have been selected. 370 1. Enter the er command to erase the report log. 2. Enter the trace lapb on command. 3. Wait 20 seconds, then enter the dr command to display the report log. The status log should display a sequence of the following messages: (I) 17:33:35.38 #1067: Out - LAPB RR, Rx Sequence = 1 (I) 17:33:35.
PROBLEM DIAGNOSIS Remote Device Connectivity REMOTE DEVICE CONNECTIVITY Problem: A remote device is not able to connect to the CyberSWITCH. Set-up: The system software should be up and running. (At the administration console: if you are in the Connection Monitor window, exit to the “[System Name] >” prompt.) 1. Enable the call trace messages with the trace on console command. 2. Erase the current system messages using the er console command. 3.
USER’S GUIDE IP Security Rejection - Digit string wrong length IP Security Rejection - Invalid Security ID Review the system configuration for the Device List. You can also refer to the System Messages chapter for the message meanings and the appropriate actions to be taken. The first two messages indicate that the system did not receive the required protocol data. The second two messages indicate that the security configuration is incorrect. 5.
PROBLEM DIAGNOSIS IP Host Mode IP HOST MODE The following sections provide diagnostic procedures for the IP Host Mode. IP HOST INITIALIZATION Problem: The system does not display the correct IP Host Initialization messages. Or, instead, it displays the following message: [IP] IP Router is initialized successfully Action: 1. Check the configuration. Make sure that the IP feature is enabled. 2. Make sure that the operating mode is set to Host rather than Router.
USER’S GUIDE 7. Verify that the hardware address (MAC address) for the IP Host in the CyberSWITCH’s ARP cache is correct. If it is not correct, verify the configuration in the IP Host. IP HOST MODE OPERATION OVER THE WAN CONNECTION Problem: The remote IP Host connected to a WAN RLAN interface on the CyberSWITCH does not receive a ping response from the WAN RLAN interface. Action: 1. Verify that the WAN connection is up. Use the mc command to check for the connection.
PROBLEM DIAGNOSIS IP Routing Over Interface Connections encapsulations. Correct the IP Host or system configuration (through CFGEDIT) for encapsulation type. 5. Try to ping the Host from another device on the LAN. If this is also unsuccessful, this may indicate a problem with the Host. 6. Verify that the hardware address (MAC address) for the IP Host in the system’s ARP cache is correct. If it is not correct, verify the configuration in the IP Host.
USER’S GUIDE Host, the remote IP Host may need a proper route entry for the local network where the CyberSWITCH is located. Make corrections to the remote IP Host configuration. Problem: The remote IP Host connected to a WAN interface on the CyberSWITCH does not receive a ping response from the local IP Host. Action: 1. Verify that the remote IP Host can access the LAN interface of the CyberSWITCH. If the remote IP Host accesses the LAN interface, then continue with the next step.
PROBLEM DIAGNOSIS IP Routing Over Interface Connections Action: 1. Verify that the remote IP Host can access the LAN interface of the CyberSWITCH. If it can, continue with the next step. If the remote Host is unable to access the LAN interface, refer to the preceding problem and action. 2. The remote IP Host connected to a WAN (Direct Host) interface should be recognized as if it were located on the local Ethernet. Refer to Verifying IP Routing Over a LAN Interface in the System Verification chapter.
USER’S GUIDE 3. Verify that the remote bridge device is initiating a call to the CyberSWITCH. Since the CyberSWITCH LAN interface has an IP address assigned with a different network number than the one for the remote IP Host, the remote IP Host may need a proper route entry for the local network where the CyberSWITCH is located. Make corrections to the remote IP Host configuration.
PROBLEM DIAGNOSIS IP RIP a. b. For packet types, it is important to verify that the contents of the packet in question are indeed correctly specified (IP Addresses, Protocol, TCP Ports, etc.). For configured filters, keep in mind that component conditions are executed in the order in which they appear in the configuration. It is possible that a packet is not being discarded as expected if a previous condition matches that packet with an action of forward. 2.
USER’S GUIDE IP RIP OUTPUT PROCESSING ON A LAN INTERFACE Problem: The local IP Host does not display the correct route entry, for example, the IP Host does not seem to be learning route information from the CyberSWITCH via RIP. Action: 1. Using the ipnetif Manage Mode command, verify that the IP RIP Send Control is set to a RIP version that the IP Host can understand. If the command shows Do Not Send, the IP RIP output processing is disabled on the interface.
PROBLEM DIAGNOSIS IP RIP 3. Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters. If these counters are not 0, there may be something wrong with the Router. If these counters are 0, there is an unexpected condition present within the CyberSWITCH software. Contact Customer Support. IP RIP OUTPUT PROCESSING ON A WAN INTERFACE Problem: The Router does not display the correct route entry, i.e., the Router does not seem to be learning route information from the CyberSWITCH system via RIP.
USER’S GUIDE 2. Enter the ip rip stats administration console command. Look for the IfStatRcvResponses counter for the interface. This statistics is the number of RIP update messages received on the interface. If the total number of these counters is 0, check the Router to verify that it is configured to send IP RIP update messages. 3. Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters. If these counters are not 0, there may be something wrong with the Router.
PROBLEM DIAGNOSIS IPX Routing indicate if it is static (L- locally configured) or dynamically learned via RIP (R). If it is learned via RIP, then basic communication between the CyberSWITCH and the local NetWare server is operational, and it is uncertain why the NetWare server does not respond to the ping request. Contact Customer Support. 2. Verify that RIP protocol is enabled by entering the following Mange Mode command: ipxrip Enable RIP if it is not already enabled. 3.
USER’S GUIDE 6. Verify device configuration on remote bridge. Bridge devices should be configured to make calls over the interface defined to go to the router. Problem: The router does not forward typical data (RIP, SAP, Type 20 packets) to the remote bridge. Action: 1. Make sure a call is up. Remember, the router cannot forward data if there is no previous connection (i.e., router currently does not support dial-out). 2. Check IPX device information on the router side.
PROBLEM DIAGNOSIS IPX Routing and Service Tables IPX ROUTING AND SERVICE TABLES Problem: The routing table on the CyberSWITCH is full. Action: The number of entries in the routing table is a configurable entity. This parameter may be between the values of 20 and 3072, and should be based on system need and system memory constraints. We recommend this value be at least 10% more than what you predict to be needed (more than 10% with larger network topologies).
USER’S GUIDE TRIGGERED RIP/SAP START UP Problem: The CyberSWITCH does not display a triggered RIP/SAP starting message for a WAN peer. Action: Verify that the WAN peer is properly configured. Issue the device command in Manage Mode to display the current Device List. Or, you may view the WAN peer list through CFGEDIT, Options, IPX Configuration, Triggered RIP/SAP. Be sure that the device (WAN peer) has IPX routing enabled and triggered RIP/SAP (active) selected as routing protocol.
PROBLEM DIAGNOSIS AppleTalk Routing ISDN CSX1200 "Site2" CSX150 "Site1" WORKGROUP REMOTE ACCESS SWITCH POWER SERVICE TX LAN RX 10BASE-T LINE 1 LINE 2 LINE 3 LINE 4 CH-1 CH-2 CH-1 CH-2 CH-1 CH-2 CH-1 CH-2 SYNC D-CH SYNC D-CH SYNC D-CH SYNC D-CH AGI Net Range: 10-11 Zone: Left Zone Net Range: 20-21 Zone: Right Zone Local Mac Remote Mac APPLETALK ROUTING INITIALIZATION Problem: The CyberSWITCH does not display the correct AppleTalk Routing Initialization messages. Action: 1.
USER’S GUIDE If EtherTalk is selected, and no zones are displayed, then contact your Distributor or Customer Support. 4. If you are using Open Transport, verify that Local Mac has chosen a proper AppleTalk address within the valid network range (this would be 10-11 for the example network) by opening the AppleTalk control panel as shown below: If the Network Range is correct and the AppleTalk address is not within that range, then try to close the AppleTalk control panel once, and then reopen it.
PROBLEM DIAGNOSIS AppleTalk Routing If the AppleTalk address for the router is not same as the one displayed when issuing atalk port console command, then the Local Mac is getting the information from another router. Please refer to the document for the router. If the AppleTalk address for Router is the same as the one displayed after issuing the atalk port console command, contact your Distributor or Customer Support.
USER’S GUIDE 4. If the remote resources can not be seen even when the connection is up, then make sure the AppleTalk address of the remote device is valid. If the remote device is on an unnumbered network, then AppleTalk an address of 0.0 must be configured for the remote device in the device table. If it is on a numbered network, the AppleTalk address does not need to be configured for the device in the device table.
PROBLEM DIAGNOSIS SNMP Problem: The CyberSWITCH does not generate SNMP Trap PDUs. Action: 1. Enter the snmp stats command at the administrative console. If an “SNMP is not enabled” message appears, you must first enable the SNMP Agent (using CFGEDIT). 2. If the SNMP statistics are displayed, check the value of the “snmpOutTraps” statistic. If this counter is zero, the SNMP agent has not generated any Traps. Check your configuration setup and ensure that at least one SNMP Trap Receiver is configured.
USER’S GUIDE DIAL OUT Problem: A Dial Out call was not completed successfully. Action: 1. If you issued the call device console command to initiate the call, check to see that you entered the device name correctly. Device names are case sensitive. 2. If you issued the call peer console command to initiate the call, check to see that you entered the correct telephone number and data rate.
PROBLEM DIAGNOSIS Call Detail Recording If there are no problems with actions 1 and 2, proceed to action 3. 3. Check for the following system messages: In - proceeding <#,#> In - disconnect <#,#> - If the system reports these messages, then the network disconnected the call attempt. For the disconnect cause meaning, refer to the Cause Code table.
USER’S GUIDE 3. Verify that the device to which the connection is being established has compression enabled. If the device is another CyberSWITCH, refer to the previous step for instructions. 4. Use the trace console command to examine the CCP frames exchanged with the device. This is typically accomplished by issuing the trace ppp on command, erasing the log contents, establishing the call, and then examining the log again (by issuing the dr console command) to view the frame trace.
PROBLEM DIAGNOSIS DHCP: Relay Agent DHCP: RELAY AGENT RELAY AGENT INITIALIZATION Problem: The following messages appear in the report log, after system initialization: [DHCP-R] Failed to allocated memory for transmit buffer pool [DHCP-R] Relay Agent initialization failed Action: These messages indicate that an error occurred during initialization of the DHCP/BOOTP Relay Agent. Therefore, the relay agent will not operate correctly. Contact your Distributor or Customer Support.
USER’S GUIDE RELAY AGENT OPERATION Problem: The DHCP client is not able to obtain its IP address from a DHCP server. Action: 1. Check the DHCP configuration. This can be done by using CFGEDIT, or by using the dhcp Manage Mode command. 2. Make sure that the Relay Agent is enabled on the desired machine. Check the report log. A message is written to it by the DHCP Relay Agent when it has been successfully enabled. 3. Make sure that the DHCP Relay Agent is properly configured.
PROBLEM DIAGNOSIS DHCP: Proxy Client Action: This message indicated that an internal error occurred while the DHCP Proxy Client was trying to register as a provider of addresses for the IP Address Pool. Therefore, the proxy client will not operate correctly. Contact your Distributor or Customer Support.
USER’S GUIDE Problem: The DHCP Proxy Client is enabled, and it has opened its UDP port, but there aren’t any “DHCPobtained” addresses in the IP Address Pool. Action: 1. Check the DHCP-related configuration for WAN and WAN (Direct Host) IP network interfaces which should have IP addresses obtained from DHCP servers for them. Use CFGEDIT, or use the ipnetif command from Manage Mode. Correct if necessary. 2. Make sure that the LAN port to reach the DHCP server on for the interface is correct. 3.
LED INDICATORS OVERVIEW The front panel of the CyberSWITCH has several LED indicators. The POWER indicator will remain lit while the unit is on. There is a series of three LAN indicators: they will light to indicate transmissions, receptions, or good link integrity on the 10Base-T port. The bank of WAN indicators provide you with the status of each WAN line. Detailed descriptions of the indicators follow.
USER’S GUIDE D-CHAN LED status One Data Link Multiple Data Links* off no activity no activity flashing (mostly off) trying to bring up data link not all data links are up flashing (mostly on) activity data link is up activity data link is up on solid no activity data link is up no activity data link is up * On DMS-100 and NI-1 switches, more than one data link is possible.
LED INDICATORS Service Indicator SERVICE INDICATOR REMAINS LIT If the Service indicator remains lit during the power-on sequence, this means the system software is unable to boot. The system may be having some type of operational problem. While the Service indicator remains lit, the other LEDs will blink a certain number of times, pause, then blink that number of times again (See following table). This pattern will be repeated five times. The actions to take if this occurs are: 1.
USER’S GUIDE These messages indicate a problem with the LAN or BRI connections, or an incorrectly programmed SPID. The Service indicator will also blink if semipermanent devices are configured, and a connection to one of these devices is faulty. Use the sp command to check the status of the semipermanent connection. Once you correct the problem, the Service indicator will automatically turn off.
SYSTEM MESSAGES OVERVIEW System Messages provide useful system information. They are listed in the system’s report log, a memory resident table. To manipulate the report log, use the following commands at the administrative console: dr or ds display reports or display statistics er or es erase current messages/statistics from memory wr or ws write reports/statistics to disk When the CyberSWITCH writes system messages to disk, it stores them in the following locations: Directory: \log File Name: rprt_log.
USER’S GUIDE BOOT MESSAGES The system boot is accomplished in two stages: a first stage boot and a second stage boot (FSB and SSB). If the FSB or SSB detects an error, the system’s service LED will light. The first bank of LEDs will blink in a pattern, as described in the LED Indicators chapter. Note the number of blinks in the pattern, and report it along with your problem. In addition to LED lights, messages are automatically displayed on the locally-attached administrative console.
SYSTEM MESSAGES Warning Messages SPANNING TREE MESSAGES The Spanning Tree protocol is only supported by the Ethernet-2 interface card. Spanning Tree protocol messages are prefaced with [STP]. During normal operation, when Spanning Tree protocol is enabled, the system may report informational messages such as: [STP] A new Root Bridge has been detected [STP] LAN Port is now a Designated Port WARNING MESSAGES System warning messages signal events that you should investigate.
USER’S GUIDE 1 port LAN Adapter, operating in remote mode only This is an initialization message. It identifies the Ethernet adapter type (Ethernet-1), and operating mode. Remote bridging is supported. 2 port LAN Adapter, operating in local and remote mode This is an initialization message. It identifies the Ethernet adapter type (Ethernet-2), and operating mode. Both local and remote bridging are supported.
SYSTEM MESSAGES System Message Summary AppleTalk routing RTMP initialization error, AppleTalk disabled AppleTalk is disabled because there is an initialization problem with the Routing Table Maintenance Protocol (RTMP). Contact your distributor or Customer Support. AppleTalk routing ZIP initialization error, AppleTalk disabled AppleTalk is disabled because there is an initialization problem with the Zone Information Protocol (ZIP). Contact your distributor or Customer Support.
USER’S GUIDE [AUTH] ACE Encryption configured for DES: not supported. The ACE server is configured for DES encryption. Only SDI encryption is currently supported by the ACE client. [AUTH] ACE Error receiving server log message acknowledgment. A client syntax error occurred during an authentication attempt via ACE. The server did not respond to the logging of the message. Make sure the ACE server configuration is accurate.
SYSTEM MESSAGES System Message Summary [AUTH] RADIUS IP HOST rejected IP Host id: The remote Authentication server rejected the IP Host id. This indicates that one of the following has occurred: 1. The is not in the remote Authentication server’s database. 2. The is entered incorrectly in the remote Authentication server’s database.
USER’S GUIDE [AUTH] TACACS LOGIN rejected user: The remote Authentication server rejected the named user. This indicates that one of the following has occurred: 1. The is not in the remote Authentication server’s database. 2. The is entered incorrectly in the remote Authentication server’s database. [AUTH] TACACS No server configured for designated database location. TACACS is configured as a database location for security authentication.
SYSTEM MESSAGES System Message Summary [AUTH] Warning code: 0010 Received unexpected authentication response code from server A message was received from an authentication server that contained an invalid response message identifier. [AUTH] Warning code: 0011 An unexpected server responded to the access request An access response message was received from an authentication server that is not configured in the System.
USER’S GUIDE Bridge is operating in RESTRICTED mode Bridge is operating in UNRESTRICTED mode One of the above messages will be displayed to indicate the configured Bridge mode of operation. Calculating CRC’s..... An X-Modem transfer has been completed and the received data is being checked for integrity. Call control detected near end problem - Slot= Port= The system detected a problem when initiating a call over the indicated line.
SYSTEM MESSAGES System Message Summary Call Restriction statistics reset for new day Call Restriction device information. Call Restriction statistics reset for new month Call Restriction device information. Call Restrictions will allow calls to be made this hour Call Restriction device information. Call Restrictions will allow calls, but this hour is restricted Calls are restricted during this hour but the action configured is to “Warn”. Calls are still being allowed.
USER’S GUIDE Capability description processing error - . System is in minimal configuration mode. A problem has occurred during system installation.
SYSTEM MESSAGES System Message Summary Cause received for DLCI A CLLM message was received indicating that the PVC associated with the indicated DLCI is subject to the event denoted by the indicated cause code.
USER’S GUIDE CHANNEL in use in HOST_CALL_REQUEST The system software sent a message to the RBS state machine that the state machine was unable to recognize or the information was incorrect. If this message is displayed in the log messages, contact your Distributor or Customer Support. [CHAP] Authentication Failure of remote device - On-node or off-node (for example, through the RADIUS Server) CHAP authentication has failed.
SYSTEM MESSAGES System Message Summary CNTR-TMR:Timed out waiting for TMR interrupt! The i386s specified timer did not respond during a POST testing its interrupt capabilities. The boot process should continue; however, make note of the error message in the event of a future problem. Configured adapter # ’x’ type does not exist The interface adapter indicated does not match the resource configuration in the system. Correct the configuration on the system.
USER’S GUIDE Dedicated connection down: The dedicated connection is down. Switched backup connections will be used, if available. This message will occur if the other system is down, or if the network interface line is not connected, or if the authentication of the remote device failed. Dedicated connection to device up: , The indicated dedicated connection is operational.
SYSTEM MESSAGES System Message Summary [DHCP-P] Proxy Client disabled This message indicates that the DHCP Proxy Client has been successfully disabled. This message will appear after the DHCP Proxy Client has been disabled from Manage Mode. [DHCP-P] Proxy Client enabled This message will appear whenever the DHCP Proxy Client has been successfully enabled. This could be during system initialization (if configuration values have enabled it), or after the DHCP Proxy Client has been enabled from Manage Mode.
USER’S GUIDE [DHCP-R] Relay Agent enabled The DHCP Relay Agent has been successfully enabled. This could be during system initialization (if configuration values have enabled it), or after the DHCP Relay Agent has been enabled from Manage Mode. [DHCP-R] Relay Agent initialization failed This message indicates that the DHCP Relay Agent did not initialize successfully. The Relay Agent will not be operational. Contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary DM card in slot is not functional The system was unable to initialize the Digital Modem in the specified slot correctly. Check all switch and/or jumper settings on the board to ensure they match the values in CFGEDIT. If the board is configured properly, and this message still appears, contact your Distributor or Customer Support.
USER’S GUIDE DM upgrade success. Board=, Modem= The system has successfully updated the firmware of the specified modem on the Digital Modem card. DM: TimeSlot driver circuit id already in use on CREATE DM: No TimeSlot driver circuits available for CREATE DM: TimeSlot driver circuit id not in use on REMOVE DM: TimeSlot driver circuit id not found on REMOVE There were problems related to the Digital Modem’s use of the TDM bus. Contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary EDS-DES Board Absent EDS-FEAL Board Absent The encryption board is either physically not in the backplane, or the dip switches on the board are set incorrectly. Check for the board; verify the switch settings. Error closing file ’s’ The WAN card initialization subsystem encountered an error while downloading a WAN card. The system could not close the download disk file indicated. Restart the system. If the error continues, Contact your Distributor or Customer Support.
USER’S GUIDE Error mapping WAN adapter # ’x’ into Host memory map The configured memory location of the indicated WAN card conflicts with another WAN card or device. Review the configuration for the indicated adapter. Error opening file Error opening file , section = Error opening file , slot If seen repeatedly, contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary Error reading platform type: couldn’t open file C:\SYSTEM\PLATFORM.NEI Error reading platform type: error reading C:\SYSTEM\PLATFORM.NEI Error reading platform type: there is no “plat name” field Error reading platform type: there was no “=” in the string Error reading platform type: type value is too large Error reading platform type: type was not converted to an int There is a problem with the platform.nei file.
USER’S GUIDE Failed to obtain Terminal info in smgr_proc_terminal_auth_sess 0 A session control block was not found for this authentication session. Contact your Distributor or Customer Support. Failed to start a Terminal Auth session. Device + User level Security not enabled A terminal mode connection was received and Device + User level security was not enabled. Verify correct security settings and default async protocol settings.
SYSTEM MESSAGES System Message Summary DM rcvd The Network will not allow establishment of the data link at this time. An attempt will be made to re-establish the data link after a switchtype dependent delay. MDL_ERR_RESP rcvd The Network has not responded to TEI requests - no data link was established. An attempt will be made to re-establish the data link after a switchtype dependent delay. rcvd MDL_REM_REQ for TEI The network has removed the specified TEI, terminating the data link.
USER’S GUIDE L The Network sent a Layer 2 frame with a control field error. This is typically an unimplemented frame. M The Network sent a Layer 2 frame with an illegal Info field. N The Network sent a Layer 2 frame with an incorrect length. O The Network sent a Layer 2 frame that was too long. U The Network sent a Layer 2 frame with a control field error. Typically an unknown frame. File Access Err System unable to access file.
SYSTEM MESSAGES System Message Summary Frame Relay PVC connection down: Slot=, Port= The Frame Relay PVC connection is down for the indicated slot and port number. Frame Relay PVC connection up: Slot=, Port=, DLCI= The Frame Relay PVC connection is up for the indicated slot, port, and DLCI index. FrBufFree: error during free The indicated error occurred during an attempt to free a buffer to its memory pool.
USER’S GUIDE Invalid CLLM received on Access An invalid CLLM message was received on the indicated Frame Relay Access. The message had either missing elements or invalid contents. Invalid LAN Adapter identifier The system has detected invalid LAN adapter hardware. Check for proper LAN adapter configuration and hardware installation. Invalid Password given The remote Combinet sent a password that did not match any device table entries.
SYSTEM MESSAGES System Message Summary [IPAP] ResMem returned invalid device maximum value (x) A memory allocation failure was encountered by the IP Address Pool Manager during initialization processing. Contact your Distributor or Customer Support. [IP] Cannot get system memory for xxxx There is not enough system memory available for IP software to operate (“xxxx” is a variable name internally used). Contact your Distributor or Customer Support.
USER’S GUIDE [IP] Invalid RLAN IP Address , RLAN IP Stream Closed The connection from a HDLC Bridge or a PPP device came up and the IP (sub-) network number configured for it is invalid; it does not belong to any of the WAN (RLAN) interfaces. Correct the IP address for the remote device.
SYSTEM MESSAGES System Message Summary [IP] WAN (Direct Host) Interface , invalid associated LAN interface The WAN (Direct Host) type interface could not come up; the associated LAN network interface, specified by configuration, was not found. Use CFGEDIT to delete old WAN (Direct Host) interface. Check for associated LAN interface, and add if necessary. Then add back the WAN (Direct Host) interface.
USER’S GUIDE [IP Host] Security Rejection - Invalid Security ID The system has received an IP Host Id, , from a remote device that is not configured in the Device List. The system has rejected the incoming call. Verify that the IP Host ID in the Device List information is identical to the IP Host Id configured in the remote device.
SYSTEM MESSAGES System Message Summary [IP RIP] Unable to open RIP/UDP port 520 The UDP port for RIP was unable to be opened. There are 63 possible UDP ports, and none are available for use at this time. No RIP information can be transmitted or received. Contact your Distributor or Customer Support. [IP RIP] Unable to register WAN Connection notification The IP RIP protocol was unable to register with the IP WAN interface connection notification system.
USER’S GUIDE [IPX RIP] Shutdown complete. The IPX RIP protocol was successfully shutdown via Dynamic Management. No IPX RIP routing information will be transmitted or received. Any routes learned via IPX RIP will soon expire. [IPX RIP] Space available in routing table A route entry has become available in the full route table. [IPX RIP] Unable to add route, routing table full The route table has become full. The maximum number of route entries should be increased.
SYSTEM MESSAGES System Message Summary L3_CallRefSelect Call Reference wrapped Status message indicating that Layer 3’s call reference value has wrapped. If this message is posted frequently, report the problem. LAN Adapter Abort The Ethernet adapter or subsystem is being interrupted as part of the error recovery process. If the system fails to operate normally, or the warning continues to occur, then report the event using the problem reporting form included in Getting Assistance.
USER’S GUIDE LAN Adapter out of receive buffers for the WAN port The LAN adapter is temporarily out of the buffers it uses to receive packets from the WAN port. This condition should clear itself. If the condition persists, contact your Distributor or Customer Support. LAN Adapter port transmit error , check connection The LAN adapter detected an error transmitting a frame on the indicated port.
SYSTEM MESSAGES System Message Summary LAN Port detected shorted LAN media The system detected a problem with the physical LAN on the indicated port. The LAN is not properly terminated or the LAN is not fully connected to the system. Check for proper LAN installation. LAN Port is now in the Forwarding state The bridge LAN port indicated has entered the forwarding state and is now ready for data transfer.
USER’S GUIDE Manage Mode updates have been successfully committed The above message indicates that the Dynamic Management commit command was successfully completed. Manual intervention required: please replace LAN card Older versions of the Ethernet adapter may need to be updated or replaced to run Release 2.3 or greater. If the above message appears in your system log messages, you will need to replace your Ethernet adapter.
SYSTEM MESSAGES System Message Summary Mismatch of configured and installed DM card in slot The switch and/or jumper settings on the specified Digital Modem card are not properly set to match how the card is configured in software. Check the hardware and software configuration and restart.
USER’S GUIDE Network sent Cause - SPID not supported - The indicated line does not support SPIDs; however, a SPID is configured for use on the line. Is the SPID configured incorrectly? Do you have the right switch type? Check the configuration. If the message persists, contact your BRI provider to determine corrective action. Network sent STATUS with state = 0, tear down call A STATUS message has been received from the network indicating that a specified call is not active.
SYSTEM MESSAGES System Message Summary Not enough memory for Security module Not enough system memory available to operate security module. Contact your Distributor or Customer Support. No UA seen in response to SABMEs - Slot= Port= Ces= Layer 2 cannot be established between the system and the switch. This could be a TEI configuration mismatch between the system and the switch for the indicated line. Check the configuration of the system.
USER’S GUIDE Out Svc # ISDN line failure. The line connected to the indicated slot and port is out of service for the reason indicated by # . 1 = No layer 1 sync for 5 seconds This problem normally occurs due to WAN cabling problems. Check your cables to make sure they are connected correctly. If this problem still occurs after you have checked all the cables, call the phone company and report the problem.
SYSTEM MESSAGES System Message Summary [PAP] Remote device rejected System Information The system received the PAP Authenticate-Nak packet with the error message against the previous PAP Authenticate-Request sent by the system. The is from the remote device, and is device-specific. Contact the remote site for assistance.
USER’S GUIDE PVC for DLCI not ACTIVE A frame was received on the PVC associated with the indicated DLCI which was not active. This is a temporary condition, and results from an asynchronous operation between the network and customer-premise equipment regarding the state of the individual PVCs. If this problem persists, contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary system to start dialing. Contact the telephone company and ensure that the line is configured for wink-start. RBS: Unexpected event chan = , state = An illegal signaling event occurred in the RBS task on the specified channel. Ensure that the line is configured correctly and that it is using the expected RBS protocol. Excess noise on the line may also cause this event.
USER’S GUIDE Resmem_gettotal: Enabled size , greater than Checksize for Internal error that should be reported to Customer Support.
SYSTEM MESSAGES System Message Summary Security Rejection - No Password given by caller A properly formed Bridge Security negotiation packet was received, and the bridge is registered in the system Device Table, but a password is required and none was provided by the calling bridge. Check configuration. If problem persists, contact your Distributor or Customer Support.
USER’S GUIDE Semipermanent. Device "x" reconnected by admin. The administrator has issued the call device command after issuing the disc device command. This restarts the semipermanent feature for the indicated device. Severe congestion CLLM received for DLCI A CLLM message was received indicating severe congestion may be expected on the PVC associated with the indicated DLCI. Signal for unknown CallCmd task: Contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary SPID FSM got unidentifiable INFO msg - Slot= Port= Ces= An unexpected information message was received from the network on the indicated line. If you are having trouble establishing calls on this line, the problem should be reported to your phone company. SSB: Can’t read RTC prior to i960 POSTs The Real Time Clock became inaccessible before invoking the i960 POSTs.
USER’S GUIDE SSB: Post 28 i960lan_82596sx FAILURE The i960 failed its LAN Coprocessor test. The boot process should continue; however, make note of the error message in the event of a future problem. SSB: Post 29 i960lan_82503 FAILURE The i960 failed its LAN transceiver test. The boot process should continue; however, make note of the error message in the event of a future problem. SSB: Post 30 i960per_mod_mem_1 FAILURE The i960 failed its peripheral buffer memory test using the first test pattern.
SYSTEM MESSAGES System Message Summary [STP] A BLAN Topology Change has been detected The system has detected a topology change in the Spanning Tree environment. [STP] A new Root Bridge has been detected The system has detected a new root bridge for the Spanning Tree environment. [STP] LAN Port is now a Designated Port The indicated LAN port has become the designated port for the attached LAN.
USER’S GUIDE [TFTP] Data buffer allocated successfully All parts of the TFTP feature (both Server and Client) were successfully initialized. Note: The following “[TFTP] Local error...” messages generated during client operations will be displayed on the console only and will not be logged to disk. [TFTP] Local error # 2: Feature not initialized The TFTP feature was not initialized properly. No file transfer will be attempted. Check the configuration, and then contact your Distributor or Customer Support.
SYSTEM MESSAGES System Message Summary [TFTP] Local error # 13: Received unexpected opcode The TFTP protocol received a packet that was not expected. There may be a problem with the specified file; try replacing it. If this message appears consistently, contact your Distributor or Customer Support. [TFTP] Local error # 14: Bad file name The local file (as defined from a remote host) was not recognized as a valid file name. No file transfer will be attempted.
USER’S GUIDE [TFTP] Remote error # 0: (Text from Remote Host) Undefined error. The accompanying text (if any) should describe the error. The file being transferred may be corrupted. [TFTP] Remote error # 1: (Text from Remote Host) The REMOTE HOST could not find the file specified on its system. No file transfer will be attempted. [TFTP] Remote error # 2: (Text from Remote Host) The REMOTE HOST is reporting an access violation of the specified file. No file transfer will be attempted.
SYSTEM MESSAGES System Message Summary The call is allowed to continue A call has been up longer than the amount of time configured, but it has not been taken down. The compression subsystem is not enabled Check CFGEDIT; verify that compression is enabled. The conformance selection is prior to CCITT 1988 Verify that the facilities provided by the service provider are CCITT 1988. The RADIAC Feature is no longer supported. The RADIAC feature has been replaced by the TACACS Feature.
USER’S GUIDE Transmit rate increased to : Access , DLCI The effective transmit rate has been increased to the indicated rate for the indicated DLCI under the indicated access. Transmit rate reduced to CIR : Access , DLCI The effective transmit rate has been limited to the Committed Information Rate which is the rate for the indicated DLCI under the indicated access.
SYSTEM MESSAGES System Message Summary Unable to Identify a remote device A device that was not identified by any active security measures (for example, PAP or CHAP) was rejected. Unable to Identify a remote device -
USER’S GUIDE Unexpected error during transmission of LMI frame A system error occurred during the actual transmit request for an LMI frame. Contact your Distributor or Customer Support. Unknown Calling Bridge MAC address security is enabled and the remote Combinet does not match any of the defined devices. Unknown DLCI in CLLM message The network has sent a CLLM message which has referenced the indicated DLCI that has not been configured.
SYSTEM MESSAGES System Message Summary WAN: RBS Not Available on this card. A RBS debugging command was attempted on a PRI card that is not configured for RBS. Check the card configuration and ensure you have the proper type of card. Watchdog timeout detected on DM board in slot The Digital Modem card in the specified slot is not functioning properly. Check the board’s configuration in CFGEDIT, reseat the board in its ISA slot, and check any MVIP bus cabling.
USER’S GUIDE X25 facilities error, reverse charging not accepted The reverse charging facility was selected by the DTE. Verify that reverse charging is enabled by both DTE’s and the service provider. X25 facilities error, fast select not available The fast select facility was selected by the DTE. Verify that fast select is enabled by both DTE’s and the service provider. X25 facilities error, fast select not accepted The fast select facility was selected by the DTE.
SYSTEM MESSAGES System Message Summary X25 facilities warning, NUI not available Network device identification not available. No action required. X25 permanent virtual circuit down: Access=, PVC=, LCN= The indicated X.25 virtual circuit is down. Switched backup connections will be used, if available. This message will occur if the other system is down, or if the network interface line is not connected, or if the authentication of the remote device failed.
TRACE MESSAGES OVERVIEW Trace messages include the following categories of messages: 1. Call Trace Messages 2. IP Filter Trace Messages 3. PPP Packet Trace Messages 4. WAN FR_IETF Trace Messages 5. X.25 Trace Messages 6. X.25 (LAPB) Trace Messages Before trace messages can be logged to the system report log, you must first enable the type of trace you would like to use. Once enabled, the system includes the trace messages in the memoryresident report log.
TRACE MESSAGES Call Trace Messages CALL TRACE MESSAGES A feature of the CyberSWITCH console is the ability to save and display a record of the high level ISDN calls between the system and the local telephone switch. If calls are unable to be completed, this is normally the first area to look. Call Trace puts messages into the Report log that can be read by using the dr command. Call Trace is enabled by using the trace on command, and disabled by trace off.
USER’S GUIDE CALL TRACE MESSAGE SUMMARY Access information discarded cause Call trace message. This message is used to indicate additional details on the received in the “call progress” information message. Alerting off Informational call trace message. The alerting signal information element is off. This indicates additional details on the received in the “call progress” information message. Alerting on - pattern Informational call trace message.
TRACE MESSAGES Call Trace Messages In - ABNORMAL RPT Call Id= Slot= Port= ConnId= Ces= The system has detected an internal error condition. The are included for your Distributor or Cabletron Customer Support. An error message describing the problem should be reported following this trace message.
USER’S GUIDE In - DISCONNECT Call Id= Slot= Port= Loc= Cause= Ces= ConnId= The system has received a disconnect message from the network. The Call Id and Ces values are for your Distributor or Cabletron Customer Support. The remaining parameters are used to report line details. Refer to the Cause Codes Table for more information.
TRACE MESSAGES Call Trace Messages In - PROGRESS Call Id= Slot= Port= Chans= CauseLoc= Cause= Signal= ProgLoc=
USER’S GUIDE Out - DL CFG Slot= Port= Ces= The system is initializing the indicated data link. Out - DSL CFG Slot= Port= The system is initializing the indicated line. Out - init data link The system is sending a message to the network to initialize a data link on an ISDN line. The are used to report line details.
TRACE MESSAGES IP Filters Trace Messages IP FILTERS TRACE MESSAGES You can trace packets that are discarded as a result of IP Filters. Enable this feature by using the ip filter trace discard command, and disable it with ip filter trace off. Note that when you enable this feature, the report log has the potential of filling quickly. Use the feature wisely, and be sure to turn it off once you’ve completed your troubleshooting.
USER’S GUIDE PPP PACKET TRACE MESSAGES PPP Packet Trace allows you to display the PPP protocol negotiation that takes place when a link is established. This information is useful when diagnosing mismatches in configuration between two systems. PPP Packet Trace puts PPP packet information into the Report log, which can be accessed by using the dr command. Enable this feature by using the trace ppp on command, and disable it with trace ppp off.
TRACE MESSAGES PPP Packet Trace Messages • Configure Request The Configure Request is used to indicate the options that are supported by this sending device. The Request contains an option list and the desired values if they are different from the default value. • Configure ACK The Configure ACK is transmitted in response to a Configure Request. It indicates that the sending device supports the options specified in the option list of the Configure Request and that all values are acceptable.
USER’S GUIDE • Echo Reply The Echo Reply is transmitted in response to an Echo Request. The Echo Reply packet contains the magic number of the sending device. Until the magic number option has been negotiated the value must be set to zero. • Discard Request The Discard request packet is transmitted by a device to exercise the data link layer processing. This packet is silently discarded by the receiving device.
TRACE MESSAGES X.25 Trace Messages In - X25 CONNECTION CONFIRMATION ConnId= Access= RemDteAddr= The system has received a connect message from the network. This indicates that a new call is now established. In - X25 CONNECTION INDICATION ConnId= Access= RemDteAddr= The system has received an incoming call from the network.
USER’S GUIDE Out - X25 Call Accept LCN , bytes The DTE is accepting an SVC call. Out - X25 Call Request LCN , bytes The DTE is attempting to place an SVC call. Out - X25 Clear Ind LCN , bytes The DCE is clearing the X.25 Virtual circuit on the indicated LCN.
TRACE MESSAGES X.25 (LAPB) Trace Messages Out - X25 DTE RR LCN , bytes The DTE is acknowledging 1 or more data packets received from the DCE. Out - X25 Reset Ind LCN , bytes The DCE is resetting a virtual circuit. Out - X25 Reset Request LCN , bytes The DTE is resetting a virtual circuit.
USER’S GUIDE In - LAPB SABME The DCE is resetting the link layer. In - LAPB UA The DCE is acknowledging a SABM or SABME from the DTE. Out - LAPB DISC The DTE link layer is going off-line. Out - LAPB DM The DTE is going off-line. Out - LAPB FRMR The DTE has received an invalid frame. Out - LAPB I Frame, Tx Sequence = , Rx Sequence = The DTE has sent a data frame from the DCE. Out - LAPB REJ, Rx Sequence = The DTE has detected a sequence error in the link layer.
SYSTEM MAINTENANCE This grouping of information provides information to help you maintain your CyberSWITCH once it is operating. Note that the included system statistics information may also prove valuable in troubleshooting. We include the following chapters in the System Maintenance segment of the User’s Guide: • Remote Management Once the CyberSWITCH is initially configured, you may use methods to remotely manage the CyberSWITCH. This chapter provides information for using each of these methods.
REMOTE MANAGEMENT OVERVIEW Once your system is initially configured (and thus assigned an IP address), you may use a variety of methods to remotely access and manage your system. This chapter describes many of these methods. For information on first-time access (either local or remote), refer to Accessing the CyberSWITCH. The CyberSWITCH has various tools to manage the system remotely. You may combine several of these tools to provide a complete, customized remote network management system.
REMOTE MANAGEMENT AMP Out-of-Band Management • • 2.
USER’S GUIDE SNMP SITE.HQ Network Management Station ISDN SITE.2 SNMP: The NMS gathers information (including problem reports) from any CyberSWITCH SNMP (Simple Network Management Protocol) is a standard way of monitoring communication devices in IP networks. With SNMP, you purchase and then set up a Network Management Station (such as SPECTRUM® or SPECTRUM® Element Manager™) for your environment. This Network Management Station (NMS) is then used to monitor your network.
REMOTE MANAGEMENT SNMP INSTALLATION AND CONFIGURATION SNMP has two basic components: the SNMP Agent, which is executed on the CyberSWITCH, and the Network Management Station (NMS), which you purchase separately for the environment. This section will describe how to install and configure the SNMP Agent. Refer to the specific NMS documentation for its installation instructions. SNMP must be configured through CFGEDIT.
USER’S GUIDE TELNET IN_A> LAN TEST LAN Test Passed Telnet Client IN_A> LAN TEST LAN Test Passed SITE HQ CSX150 CSX150 ISDN CSX150 Remote 1 SITE.2 Telnet is the standard way of providing remote login service. With Telnet, any user on the LAN or WAN executing a standard Telnet client program can remotely login to the CyberSWITCH and get an CyberSWITCH console session. When you have an active console session, CyberSWITCH commands can be entered as if you have a locally-attached keyboard and monitor.
REMOTE MANAGEMENT Telnet on the same subnetwork as the Telnet client on System 1’s LAN, a static route is needed to allow System 2 to communicate with devices on Network 1. Because the CyberSWITCH had no Telnet client capabilities in previous releases, the only way to fix the problem was to physically go to the remote site and add a static route. The second example network shown illustrates the current CyberSWITCH release.
USER’S GUIDE IP address of the CyberSWITCH. You will then be presented with the “Enter Login id:” prompt. Now enter commands as if directly connected to the CyberSWITCH. When finished with the session, enter the exit command at the system prompt to end the session with the CyberSWITCH. Terminate the Telnet session by typing logout. This will ensure that the Telnet session has been terminated, regardless of the specific Telnet client used.
REMOTE MANAGEMENT TFTP TFTP TFTP Client PC SITE HQ CSX1200 CSX1200 ISDN CSX1200 Remote 1 Remote 1 SITE.2 TFTP (Trivial File Transfer Protocol) is the standard way of providing file transfers between devices. With TFTP any WAN or LAN user executing a standard TFTP client program can transfer files to and from the CyberSWITCH. You can control access to the different file types. Statistics concerning the file accesses are available.
USER’S GUIDE The default file access for the GUEST user is “read” access to all files. The default file access for the ADMIN user is “read” access to the report and statistics files, and “read and write” access to all other files. The default for the TFTP server is ADMIN file access rights.
REMOTE MANAGEMENT Remote Installation with USER2 REMOTE INSTALLATION WITH USER2 The CyberSWITCH is delivered with a default configuration. This default configuration includes a configured device, USER2. Advanced users may use the default configuration to perform the configuration of a remote CyberSWITCH. The network must be setup as illustrated below to take advantage of remote configuration through USER2.
USER’S GUIDE If you are using an CyberSWITCH as your local ISDN device, you can either configure an outbound phone number for the CyberSWITCH site or use the call peer command to call the CyberSWITCH without configuring the phone number for the device explicitly. Modify the switch type and the line type (point-to-point or point-multipoint) to match your local ISDN line. 2.
SYSTEM COMMANDS OVERVIEW Two classes of system administration commands are available on the CyberSWITCH: guest commands and administrator commands. Guest commands provide current operational information only, and are available to all security levels. Administrator commands allows access to the complete system command set. The log-in to the system controls command access. Each access level (guest or administrator) is protected by a unique log-in password.
USER’S GUIDE logout Terminates the administration session by logging-out the current administrator. You can start another session by using one of the two log-in commands outlined above. pswd Changes the password for the current access level (administrator or guest). Your password must be a 3 to 8 nonblank character string. Be careful, passwords are uppercase and lowercase sensitive.
SYSTEM COMMANDS Accessing Dynamic Management autobaud This command notifies the boot device to check the baud rate. It prepares the boot device to recognize an imminent change. At this time, you should be prepared to set or change the baud rate in your communications package. update This command notifies the boot device that you are attempting a new upgrade. It is preparing the SSB for download of software via the XMODEM.
USER’S GUIDE cs Displays the list of connected devices along with the data rate for each device. The output for this command contains the connection time for each device along with a detailed breakdown (per connection type) of channel usage and available data rates. If there is at least one device connected, the display will look as follows. Note that a “more” mechanism will be used when the number of connected devices exceeds a full screen.
SYSTEM COMMANDS Viewing Operational Information number, and the operational status of each interface (up or down). This information can help to determine system problems by identifying those physical interfaces that are not operating as expected. Refer to the following example: [System Name]> NEIF id Name -- ---1 Ethernet Port 1 2 Ethernet Port 2 3 BRI.LINE.1 4 BRI.LINE.1 5 V.35.LINE Type ---Ethernet Ethernet BRI D-Channel BRI D-Channel V.
USER’S GUIDE TRYING The system is attempting to call the device. Some connections may be up, but not at the initial data rate. status Displays initialization, current status, and connection information, as well as any errors that have been detected. led status Allows you to view a snapshot of LED information from a remote terminal. It displays a very basic ASCII rendering of the front of the system you are accessing.
SYSTEM COMMANDS Viewing Throughput Information connections available is less than that amount (33). This means that any of the following combinations of connections would be allowed: Physical Connections X.25 Frame Relay 8 25 0 0 32 1 0 0 33 2 2 29 If there was enough memory for all connections, the connection table would reflect both potential and actual connections as the same number. wan stats Displays the current system WAN connection statistics.
USER’S GUIDE Throughput Monitor Wide Area Network Bandwidth Utilization to site #1 sitename = UNDERLOAD BANDWIDTH #2 @ current bandwidth Kbps = ACTUAL BANDWIDTH UTILIZATION 100 % of current bandwidth 30 0 8 16 24 32 Samples Throughput Parameters Sample Rate (seconds): Overload: Trigger 01 Underload: Trigger 05 Idle: Trigger 05 < Press Note: F to Freeze data capture, 03 Window Window Window 02 10 05 Utilization (%) 10 Utilization (%) 10 Esc to return to Connection Monitor > If data co
SYSTEM COMMANDS Saving Operational Information # 4. Example of three samples where actual bandwidth utilization was around 70% and underload was being monitored at around 25% utilization of current bandwidth. In this example, overload is occurring on all three samples. # 5. Example of three samples where actual bandwidth utilization was around 10% and underload was being monitored at around 25% utilization of current bandwidth. In this example, underload is occurring on all three samples. # 6.
USER’S GUIDE CONFIGURATION-RELATED COMMANDS The following commands provide configuration file information, and restore backup configuration files: cfg Provides information on the status of system configuration changes. With Manage Mode and/ or CFGEDIT, you can make changes to the system configuration. (This, in turn, changes the .nei files.) If you do not commit these changes (Manage Mode) or restart your system (CFGEDIT), these changes do not become current.
SYSTEM COMMANDS Setting the Date and Time SETTING THE DATE AND TIME The following commands are used to set the date and the time on the system: date Changes the date on the system as specified. The can be specified as a numeral from 1 to 12, spelled out in full (January), or abbreviated to 3 letters (JAN). The can be any legal date within the month specified. (For example, 1 through 31 would be legal dates for January.
USER’S GUIDE list [/c] [BIN] Displays an ASCII file - pausing after every 24 lines. If the “/c” option is used, pausing is disabled. If the BINary option is selected, the files will be displayed in UUENCODED format. del Deletes the specified file (assuming you have the appropriate access level to do so). The attributes for this command track TFTP rights. Be sure to specify the file’s full pathname.
SYSTEM COMMANDS AppleTalk Routing Commands Note: If you have configured multiple admin login names on your off-node server, the loginid field will not distinguish between the various names. Use the sess-id field to help identify the different admin users. session kill Terminates the session specified by the session Id. Useful for terminating sessions that have been idle for an extended period of time.
USER’S GUIDE atalk port This command will display AppleTalk port information. A sample output screen is shown below: Port 1 type: LAN state: UP address: 20.20 network range 20-21 flags: extended phase-2 soft-seed default zone: zone1 lan port: 1 physical address: 00409A001AB3 Port 2 type: WAN state: UP address: 30.30 network range 30-31 flags: extended phase-2 soft-seed default zone: zone1 Port 3 type: WAN UNNUMBERED state: UP address: 20.
SYSTEM COMMANDS AppleTalk Routing Commands network range For a LAN port, this specifies the AppleTalk network range of the LAN segment to which the port is connected. For a WAN port, this specifies the AppleTalk network range of the logical segment to which the port is connected. For NonExtended networks, the range will appear as one number (for example, 121-121). For UnNumbered ports, the range will appear as either 00 (nonextended networks) or 0.0-0.0 (Extended networks).
USER’S GUIDE distance The number of AppleTalk routers that are traversed in order to reach the destination AppleTalk network. state The state of the route. Possible values are: good - This indicates that this is a valid route. bad - This indicates that the indicated router has not been heard from in a while; it has timed out. Therefore, it is no longer a valid route. next hop The AppleTalk address of the next hop device that provides access to the destination AppleTalk network.
SYSTEM COMMANDS Bridge Commands atalk zone This command will display AppleTalk zone information. A sample output screen is shown below: zone -----------------zone1 zone2 network range ------------225 - 226 236 - 237 The fields in this display are defined as follows: zone The AppleTalk zone name for the network that the AppleTalk port is connected to. network range Specifies the network range associated with the indicated zone.
USER’S GUIDE The TYPE field is Ethernet type field of the LAN frame. This hexadecimal field represents the protocol identifier for an Ethernet formatted frame. For an 802.3 formatted frame, it is the length of the data unit. The COUNT field is the number of frames transferred for that destination address, source address, and Ethernet type combination. The total number of frames is displayed at the bottom of the screen.
SYSTEM COMMANDS Call Control Commands could not be found in the Device Table Indicates that the device name could not be found in the table of configured device names. is already connected Indicates that a connection to a device can not be initiated if there is already a connection to that device. The call device command cannot be used to increase bandwidth for an existing connection. Call attempt failed Indicates that the request could not be executed.
USER’S GUIDE bearer This field applies only to Digital Modem calls. The valid values are: • SPEECH (the default if no bearer type is specified) • 3.1KHZ The call peer command allows you to make a connection with another device. For example, to call a site with the configured phone number of 13135552222 and a data rate of 64Kbps, you would enter call peer 13135552222 64.
SYSTEM COMMANDS Call Detail Recording Commands disc device Disconnects all calls to the specified device. To obtain the device name, enter the Manage Mode and issue the device command. Note that the device name is case sensitive. In response to the disc device command, one of the following responses will be displayed: Disconnecting Indicates that the disconnect process has been initiated for the indicated device.
USER’S GUIDE cdr verify Generates a sample message to all servers that have been configured for CDR. A message similar to the following will be displayed: CDR VERIFY 1 of 1 Refer to Log Commands for the commands that will allow you to display or erase CDR log reports. CALL RESTRICTION COMMANDS When the Call Restriction feature is enabled on the CyberSWITCH, the following command is available through the administration console: cr stats Displays the current Call Restriction statistics.
SYSTEM COMMANDS Frame Relay Commands ip addrpool Displays the current IP address pool. Refer to the ip addrpool command description under IP Routing Commands. FRAME RELAY COMMANDS The following commands are used to display information concerning both the status and traffic statistics of a particular frame relay connection. fr a Sets an internal variable. The frame relay will be the assumed current access for all subsequent frame relay system console commands entered.
USER’S GUIDE LMI State The condition of the LMI link. Possible settings for this item are WAIT FULL STATUS (S1), WAIT T391 TIMEOUT (S2), and WAIT LIV STATUS (S3). The possible settings are defined as follows: WAIT FULL STATUS The LMI state entered when the local frame relay software has transmitted a STATUS ENQUIRY message requesting a FULL REPORT STATUS message.
SYSTEM COMMANDS IP Routing Commands fr cong Displays the congestion control information for the last 32 Rate Measurement Intervals for the currently selected access and DLCI. It is provided mainly for debug support of frame relay PVCs in order to monitor PVC usage. IP ROUTING COMMANDS In order to use the following commands, you must properly configure and initialize IP routing operating mode. In addition, you must enable RIP to use the ip rip commands.
USER’S GUIDE always displayed on one line. If the IP protocol is one of the explicitly recognized values (ICMP, UDP, TCP) the next line will contain a decode of the key fields of that protocol. off Disables the trace. ip ping [timeout /dnnnn] Sends an ICMP Echo message to a specified host. The parameters for this command are: host IP address IP address using dotted decimal notation for the target host.
SYSTEM COMMANDS IP Routing Commands ip rip routes Displays information pertaining to the routing table(s) that are maintained by the IP RIP protocol. The following example screen illustrates the output from this command. Following the table is an explanation of the fields displayed for each route. [System Name]> IP RIP ROUTES Active Routes Destination Subnet-Mask Next Hop Mtr P 1/2 TAge ---------------------------------------------------------------------3.2.0.0 255.255.0.0 0.0.0.0 4 A 1/1 A30 3.3.0.0 255.
USER’S GUIDE ip rip send Used to send the IP RIP update messages to a particular interface on demand. The example screen below demonstrates how you use this command. [System Name]> ip rip send 2.2.2.2 Sending IP RIP Update Message to Network 2.0.0.0 ip rip stats Displays global RIP statistics and also statistics for each configured RIP interface. Refer to RIP Statistics, for a list of available statistics and their definitions. ip route Displays the current routing table.
SYSTEM COMMANDS IPX Routing Commands ip route Displays the routing information for the indicated device. The meaning of each displayed field for a route entry is included in the above ip route command explanation. ip stats Displays the current IP related statistics. Refer to IP Statistics, for a list of available statistics and their definitions. IPX ROUTING COMMANDS IPX routing must be enabled before these commands can be used.
USER’S GUIDE Optional parameter that indicates the number of seconds to wait for a reply. The valid range for the time out value is 1 to 60 seconds. The default value is 10. Note: The ipx diag and the ipx ping commands both test device connectivity (although both send back different types of responses). However, due to the variety of vendors and equipment available to networks, one command may work with a particular vendor or file server, while the other may not.
SYSTEM COMMANDS ISDN Usage Commands ipx stats Displays the IPX statistics. Refer to IPX General Statistics, for a list of available statistics and their definitions. ipx trigreq [device] Generates a triggered RIP/SAP update request to the specified device. You may use this command to initiate an update request to synchronize with the routing database of a particular WAN device. ipx trigrip stats Displays the triggered RIP statistics. Refer to IPX Triggered RIP Statistics.
USER’S GUIDE LAN COMMANDS The following commands are used to display current system LAN diagnostic information: lan stats Displays the current LAN packet forwarding statistics, including the number of frames received and transmitted from LAN and WAN connections. Refer to LAN Statistics, for a list of available statistics and their definitions. lan stat clear Clears the current LAN packet forwarding statistics. lan test Transmits a test message onto the LAN and test for proper LAN connections.
SYSTEM COMMANDS Packet Capture Commands pkt capture [all/idle/reqd/pend/actv/none] Specifies which packets will be captured by the Packet Capture feature. A definition of each possible parameter follows. all All packets will be captured. none No packets will be captured. reqd Only packets causing a connection to be requested will be captured. pend Only packets received while a requested connection is pending will be captured. idle Only packets not causing a connection to be requested will be captured.
USER’S GUIDE The following is an example pkt display screen: Num 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 Time(mSEC) Len 0000000000 0000000000 0000000000 0000000000 0000001980 0000001980 0000001980 0000001980 0000003190 0000003190 0000003960 0000003960 0000003960 0000003960 0000004670 0000004670 0064 0064 0064 0064 0064 0064 0064 0064 0028 0028 0064 0064 0064 0064 0064 0064 Dest Addr 00004440259C 00004440259C 00AA00302D25 00AA00302D25 00004440259C 00004440259C 00AA
SYSTEM COMMANDS Packet Capture Commands Banyan Vines Packet Detail Screen (Bridged Packet) Packet Number Received at Time Packet Length 0021 0000022190 mSEC 0060 Destination Address Source Address FFFFFFFFFFFF 02608C9BED38 EtherNet Type is 0BAD, VINES IP Check Sum Packet Length Protocol Type D75D 0x001A 04, ARP Transport Control Hop Count 0 0 Dest Network Dest SubNet Source Network Source SubNet FFFFFFFF FFFF 00000000 0x0000 Packet Type Query Network Number 126697007 Subnetwork Number 0x9183 Hit Escap
USER’S GUIDE RADIUS COMMANDS The following console commands may be used to diagnose problems with: • connections to the off-node RADIUS authentication server • CyberSWITCH configuration • authentication server device database entries radius chap Attempts an authentication session using CHAP. The following is an example display of the screen. [System Name]>radius chap Enter the device name ( to abort)? doe Enter secret ( to abort)? secret123 Send Radius Authentication Request...
SYSTEM COMMANDS RADIUS Commands radius ipres Attempts an authentication session using the IP resolution. The following is an example display of the screen. [System Name]>radius ipres IP Address of the Host logging in ( to abort)? 19.63.4.5 Send Radius Authentication Request... Please wait [AUTH] Warning code: 0001 Timeout. radius macres Attempts an authentication session using the MAC resolution. The following is an example display of the screen.
USER’S GUIDE SNMP COMMANDS When the SNMP Agent is enabled on the CyberSWITCH, the following command is available: snmp stats Displays the current SNMP related statistics. Refer to SNMP Statistics, for a list of available statistics and their definitions. TCP COMMANDS TCP (Transmit Control Protocol) provides a connection-oriented reliable communication for delivery of packets to a remote or on-node device.
SYSTEM COMMANDS Telnet Commands telnet ? Displays the help screen for the telnet command. The help screen provides the syntax for the command described below. telnet [port number] Begins a Telnet session for the Telnet host at the indicated IP address. The port number is an optional parameter that can be used to specify the destination port number. Include this parameter if you wish to connect to a port other than the default port number, 23.
USER’S GUIDE The possible send parameters are defined as follows: send ayt The send ayt command sends the Telnet command function for “Are You There?” to the target host. This can be used to determine whether or not the target host is still responding.
SYSTEM COMMANDS Terminal Commands • • • , where is in the range of ASCII 'A' to ASCII '_' , where is in the range of ASCII 'a' to ASCII 'z' (note that lower case letters are converted to upper case before they are used) , where is in the range of ASCII '!' to ASCII '~' To specify the key in the set escape command, use the ’>’ character.
USER’S GUIDE TFTP COMMANDS The TFTP feature and its commands are only available when IP routing is enabled. The TFTP feature and file access are enabled by default when the system software is installed. Using the Manage Mode, configuration changes may be made that will limit file access. The following TFTP commands are available: tftp get Allows you to perform the “TFTP GET” operation locally from the console through the TFTP Client function. The following is an example display of a TFTP GET screen.
SYSTEM COMMANDS Trace Commands session information for a TFTP session that has terminated. The screen below illustrates the use of this command. > TFTP SESSION Id Sess-Id Local file Type/Mode Bytes Xmit Retries ---------------------------------------------------------1 5 temp.txt Client/Put 12752 1 2 6 tmp Server/Get 423 0 3 7 text.
USER’S GUIDE trace x25 [on/off] Enables or disables the X.25 packet tracing option. This feature displays up to 15 octets of the packet. To display the log file, issue the dr console command. This option is initially disabled. wan fr-ietf trace [on/off] [in/out] [device/fr_accessname_dlci] [prot] Enables or disables the tracing of incoming and out going frame relay IETF packets. This feature displays the direction of the packet, the device or PVC name, the line protocol, and up to 15 octets of the packet.
SYSTEM COMMANDS WAN Commands sentry ace Attempts an authentication session using ACE. The system will report whether the authentication attempted was successful or rejected. WAN COMMANDS The following commands are used to display current system WAN diagnostic information: wan fr-ietf stats [device/fr_accessname_dlci] [prot] Displays the current frame relay IETF related statistics. Refer to WAN FR_IETF Statistics, for a list of available statistics and their definitions.
USER’S GUIDE x25 a The “a” option will set the access name specified by as the default access for subsequent commands entered without an explicit access specifier. This access name will remain the current access, until it is changed through issuing another x25 a command. Note: This command may be used with all other x25 commands. For example, x25 a acc1 vc would be a valid command, changing the default X.
SYSTEM STATISTICS OVERVIEW Statistics can either be generated by issuing the ds command to display the set of statistics known as the System Statistics, or by issuing a specific command to display statistics in a specific category. In addition to using the ds command to display the system statistics, they are also automatically written to a statistics log every 30 minutes. The statistics are stored in the following location: Directory: \log File Name: stat_log.
USER’S GUIDE CALL RESTRICTION STATISTICS The system keeps a tally of the following Call Restriction statistics. These statistics can be compared to the limits you have configured. These statistics can be displayed by issuing the cr stats or the ds command at the administration console. call minutes (day) The total call minutes that have been logged for the day. call minutes (month) The total call minutes that have been logged for the month.
SYSTEM STATISTICS AppleTalk Statistics APPLETALK STATISTICS You may display AppleTalk protocol statistics (subdivided into six subgroups) and AppleTalk port statistics. You can display all six subgroups of the AppleTalk protocol statistics by issuing the atalk stats command, or you can display the individual subgroups by adding an extra variable to the atalk stats command. You can display the AppleTalk port statistics by issuing the atalk port stats console command.
USER’S GUIDE ddpTooShortErrors The total number of input DDP datagrams dropped because the received data length was less than the data length specified in the DDP header or the received data length was less than the length of the expected DDP header. ddpTooLongErrors The total number of input DDP datagrams dropped because they exceeded the maximum DDP datagram size.
SYSTEM STATISTICS AppleTalk Statistics atechoInReplies The count of AppleTalk Echo replies received. APPLETALK ROUTING TABLE MAINTENANCE PROTOCOL (RTMP) STATISTICS You can display this subgroup of AppleTalk statistics by issuing the atalk stats rtmp console command. rtmpInDataPkts A count of the number of good RTMP data packets received by this system. rtmpOutDataPkts A count of the number of RTMP packets sent by this system.
USER’S GUIDE zip ZoneConflctErrors The number of times a conflict has been detected between this entity’s zone information and another system’s zone information. zipInObsoletes The number of ZIP Takedown or ZIP Bringup packets received by this system. Note that as the ZIP Takedown and ZIP Bringup packets have been obsoleted, the receipt of one of these packets indicates that a node sent it in error.
SYSTEM STATISTICS AppleTalk Statistics atpRetryCntExceeds The number of times the retry count was exceeded, and an error was returned to the client of ATP. APPLETALK PORT STATISTICS You can display the AppleTalk port statistics by issuing the atalk port stats console command. portInPackets The number of AppleTalk packets received on this port by this system. portOutPackets The number of AppleTalk packets sent out on this port by this system.
USER’S GUIDE BRIDGE STATISTICS The system collects bridge statistics for each LAN port and for WAN connections. These bridge statistics include information on the number of frames received, forwarded, discarded or transmitted. If the system is configured for two LAN ports, there is a line of counters for each LAN port. However, the WAN counters are totaled for all WAN ports.
SYSTEM STATISTICS Compression Statistics COMPRESSION STATISTICS The system collects the following compression statistics for each active compression connection. These statistics can be displayed by issuing the cmp stats or the cmp stats command at the administration console. The cmp stats command will display the compression statistics for all active connections. The cmp stats command will display the compression statistics for the specified device.
USER’S GUIDE peer sent resets The number of decompression resets sent from peer devices. system sent resets The number of decompression resets sent from the System. dropped pkts The number of dropped packets that could not be queued. fcs errors The number of frame checksum errors. DHCP STATISTICS Access DHCP statistics by using the dhcp stats command.
SYSTEM STATISTICS DHCP Statistics DHCP RELAY AGENT STATISTICS BOOTREQUEST msgs rcvd Incremented whenever the system identifies a UDP datagram as a DHCP/BOOTP BOOTREQUEST message. This datagram has passed the initial consistency checks. BOOTREQUEST msgs rlyd Incremented whenever the system has successfully “relayed” a BOOTREQUEST message to a configured destination (i.e., another Relay Agent, or a DHCP/BOOTP server).
USER’S GUIDE BOOTREPLY bad ’giaddr’: Number of DHCP/BOOTP BOOTREPLY messages that were discarded by the DHCP Relay Agent because the ’giaddr’ (gateway IP address) field could not be mapped to one of the system’s IP network interfaces. BOOTREPLY arp_add0 fail Number of times that the DHCP/BOOTP Relay Agent failed to add a client’s IP address/hardware address pair to the ARP table. When this occurs, an attempt is still made to send the BOOTREPLY to the client.
SYSTEM STATISTICS Frame Relay Statistics DHCPNAKs rcvd Incremented whenever the DHCP Proxy Client has received a DHCPNAK message from a DHCP server. Invalid DHCP pkts rcvd Incremented whenever the DHCP Proxy Client encounters a DHCP message that is invalid due to either of the following: • the ’op’ field is not equal to BOOTREPLY • the DHCP ’special field’ is not found at the beginning of the options field When this occurs, the packet is silently discarded.
USER’S GUIDE # Line Not Ready Count The number of times the physical link underlying the Frame Relay Access has become unusable. # Frames Received The total number of frames received on the Frame Relay Access. This is the sum of the number of frames received on each PVC associated with this access. # Frames Sent This item refers to the total number of frames sent on the Frame Relay Access. This is the sum of the number of frames sent on each PVC associated with this access.
SYSTEM STATISTICS Frame Relay Statistics # NEW & Existing PVC The number of times a NEW PVC was indicated by a LMI STATUS message—but the frame relay software believed the PVC already existed. # PVC Not Configured The number of times a frame was received containing an unknown DLCI value, and hence, an unconfigured PVC. # No NEW Bit Not currently supported.
USER’S GUIDE # Bytes received The total number of bytes received on the PVC. # Frames sent The total number of frames sent on the PVC. # Bytes sent The total number of bytes sent on the PVC. # Flow Control Events The number of times the PVC was congested due to busy transmit hardware. # No registered device The number of times a frame is received on a PVC which is configured, but not associated with any Frame Relay Service Device.
SYSTEM STATISTICS IP Statistics IP STATISTICS You can access IP statistics by using the ip stats console command. These statistics are parts of the IP Group and the ICMP Group MIB variables that are defined in RFC-1213:MIB-II. IP GROUP STATISTICS ipForwarding The indication of whether the system is acting as an IP gateway in respect to the forwarding of datagrams received by, but not addressed to, this CyberSWITCH. IP gateways forward datagrams, IP hosts do not (except those source-routed via the host).
USER’S GUIDE ipOutRequests The total number of IP datagrams which local IP device-protocols (including ICMP) supplied to IP in requests for transmission. ipOutDiscards The number of output IP datagrams for which no problem was encountered that would prevent their transmission to their destination, but which were discarded (e.g., for lack of buffer space). Note that this counter would include datagrams counted in ipForwDatagrams if any such packets met this (discretionary) discard criterion.
SYSTEM STATISTICS IP Statistics icmpInDestUnreachs The number of ICMP Destination Unreachable messages received. icmpInTimeExcds The number of ICMP Time Exceeded messages received. icmpInParmProbs The number of ICMP Parameter Problem messages received. icmpInSrcQuenchs The number of ICMP Source Quench messages received. icmpInRedirects The number of ICMP Redirect messages received. icmpInEchos The number of ICMP Echo (request) messages received.
USER’S GUIDE icmpOutSrcQuenchs The number of ICMP Source Quench messages sent. icmpOutRedirects The number of ICMP Redirect messages sent. For a host, this will always be zero, since hosts do not send redirects. icmpOutEchos The number of ICMP Echo (request) messages sent. icmpOutEchoReps The number of ICMP Echo Reply messages sent. icmpOutTimestamps The number of ICMP Timestamp (request) messages sent. icmpOutTimestampReps The number of ICMP Timestamp Reply messages sent.
SYSTEM STATISTICS IPX Statistics ipxBasicSysInHdrErrors The number of IPX packets discarded due to errors in their headers, including any IPX packet with a size less than the minimum of 30 bytes. ipxBasicSysInUnknownSockets The number of IPX packets discarded because the destination socket was not open.
USER’S GUIDE ipxAdvSysInTooManyHops The number of IPX packets discarded due to exceeding the maximum hop count. ipxAdvSysInFiltered The number of incoming IPX packets discarded due to filtering. ipxAdvSysInCompressDiscards The number of incoming IPX packets discarded due to decompression errors. ipxAdvSysNETBIOSPackets The number of NETBIOS packets received. ipxAdvSysForwPackets The number of IPX packets forwarded. ipxAdvSysOutFiltered The number of outgoing IPX packets discarded due to filtering.
SYSTEM STATISTICS IPX Statistics IPX TRIGGERED RIP STATISTICS You can access IPX triggered RIP statistics by using the ipx trigrip stats command. trigRipUpdateRequestsSent Number of triggered RIP update requests sent. trigRipUpdateRequestsRcvd Number of triggered RIP update requests received. trigRipUpdateResponsesSent Number of triggered RIP update responses sent. trigRipUpdateResponsesRcvd Number of triggered RIP update responses received.
USER’S GUIDE IPX SAP STATISTICS You can access IPX SAP statistics by using the ipx sap stats console command. sapInstance With the CyberSWITCH, the value of this statistic is always 1. With other products, this statistic is useful. Currently, it is not useful for the CyberSWITCH. sapIncorrectPackets The number of times incorrect SAP packets were received. sapState Represents the status of the IPX SAP feature: 1 = disabled, 2 = enabled.
SYSTEM STATISTICS RIP Statistics Maximum Services Maximum number of services this router is configured to handle. Available Services Number of services currently available on this router. High Water Mark Peak number of services this router has used. RIP STATISTICS You can access RIP statistics by using the ip rip stats console command. Global RIP statistics and statistics for each configured RIP interface are included.
USER’S GUIDE IfStatSentResponses The number of RIP messages with ‘response’ command code sent on this interface. IfStatSentUpdates The number of triggered RIP updates actually sent on this interface. This explicitly does NOT include full updates sent containing new information. SNMP STATISTICS If the SNMP Agent is enabled, you can access SNMP statistics by using the snmp stats command. Each of the following statistics are counters that refer to an MIB-2 SNMP group object.
SYSTEM STATISTICS SNMP Statistics snmpInReadOnlys The total number of valid SNMP PDUs that were delivered to the SNMP Agent and for which the value of the error-status field is “readOnly”. It should be noted that it is a protocol error to generate an SNMP PDU that contains the value “readOnly” in the error-status field, as such this object is provided as a means of detecting incorrect implementations of the SNMP.
USER’S GUIDE snmpOutGetRequests The total number of SNMP Get-Request PDUs that have been generated by the SNMP Agent. snmpOutGetNexts The total number of SNMP Get-Next PDUs that have been generated by the SNMP Agent. snmpOutSetRequests The total number of SNMP Set-Request PDUs that have been generated by the SNMP Agent. snmpOutGetResponses The total number of SNMP Get-Response PDUs that have been generated by the SNMP Agent.
SYSTEM STATISTICS TFTP Statistics tcpAttemptFails The number of times TCP connections have made a direct transition to the CLOSED state from either the SYN-SENT state or the SYN-RCVD state, plus the number of times TCP connections have made a direct transition to the LISTEN state from the SYN-RCVD state. tcpEstabResets The number of times TCP connections have made a direct transition to the CLOSED state from either the ESTABLISHED state or the CLOSE-WAIT state.
USER’S GUIDE Failed file gets Displays the count of failed gets. (Remote host failed to download a file from the local system.) Total bytes put Displays the total number of bytes successfully put. (Number of bytes uploaded to the local system by remote hosts.) Total bytes get Displays the total number of bytes successfully gotten. (Number of bytes downloaded from the local system by remote hosts.
SYSTEM STATISTICS UDP Statistics Data Packets Sent Displays the total number of Data Packets sent. Data Packets Received Displays the total number of Data Packets received. Error Packets Sent Displays the total number of Error Packets sent. Error Packets Received Displays the total number of Error Packets received. ACK Packets Sent Displays the total number of ACK Packets sent. ACK Packets Received Displays the total number of ACK packets received.
USER’S GUIDE WAN FR_IETF STATISTICS You can access FR_IETF statistics by issuing the wan fr-ietf stats [device/ fr_accessname_dlci] [prot] console command. Protocol The line protocol of the packets transmitted or received. Frames Sent The number of frames sent for the indicated protocol. Octets Sent The number of octets sent for the indicated protocol. Send Errors The number of transmission errors for the indicated protocol. Frames Received The number of frames received for the indicated protocol.
SYSTEM STATISTICS X.25 Statistics connection request failure A counter that is incremented each time a connection is requested and no response has been received after a connection request failure period of time. rcv fail A counter that is incremented each time an incoming connection is accepted and no response has been received after a connection receive failure period of time. wan board recover A counter that is incremented each time a WAN board is restarted after it originally comes up.
USER’S GUIDE # Normal Disconnect The number of SVC connections that terminated normally. # Abnrml Disconnect The number of VC connections that terminated due to LAPB problems. # Packets Sent count The number of X.25 data packets sent. # Packets Received The number of X.25 data packets received. # Resets Sent count The number of resets sent. # Resets Received The number of resets received. # RR Sent count The number of receive ready packets sent. # RR Received The number of receive ready packets received.
SYSTEM STATISTICS X.25 Statistics # Bytes Received The total number of data bytes received. X.25 VIRTUAL CIRCUIT (VC) RELATED STATISTICS You can access these statistics by issuing the x25 vc stats console command. The statistics displayed will be associated with the currently selected default VC. Access Name The name of the access on which this VC resides. LCN index The index assigned to the VC LCN. Permanent Virtual Circuit or Switched Virtual Circuit Identifies the type of VC in use.
ROUTINE MAINTENANCE OVERVIEW The information in this chapter provides instructions for performing routing maintenance on the CyberSWITCH. The information falls into the following categories: • installing/upgrading system software • executing configuration changes • performing a configuration backup and restore • obtaining system custom information INSTALLING/UPGRADING SYSTEM SOFTWARE System software is delivered on a CD.
ROUTINE MAINTENANCE Configuration Backup and Restore changes are NOT dynamic. The changes are saved in a temporary copy of configuration data, and will not affect the current run-time operation of the system in any way. To terminate the session, return to the main CFGEDIT menu. Select the save changes option. Then press to exit. Note: This “save” process also includes all unsaved Manage Mode changes which were made prior to the CFGEDIT session, if any.
APPENDICES The User’s Guide includes the following appendices: • System Worksheets We have designed a set of worksheets you can fill out before you begin your CyberSWITCH configuration. Once filled out, they will contain information you will need for the configuration process. • CFGEDIT Map A CFGEDIT map you can use as an aid when configuring your system. As you proceed through the configuration process, this map can help you understand where you are in the CFGEDIT structure.
SYSTEM WORKSHEETS The worksheets included in this appendix will be helpful in configuring and managing your system. They capture important network information. To see examples of completed worksheets, refer to the Example Networks Guide. Worksheets included in this appendix are: 1. Network Topology Worksheet. This worksheet identifies the following information: • The Users or Remote Sites in your network. • The telephone numbers associated with the Users or Remote Sites in your network.
USER’S GUIDE NETWORK TOPOLOGY 576 CyberSWITCH
SYSTEM WORKSHEETS System Details SYSTEM DETAILS System Name: _____________________ PAP Password:_______________ CHAP Secret:___________________ RESOURCES Type Slot Switch type Synchronization type LINES BRI Lines Name Slot Port Line type Call screen TEI SPID Directory number Small Office Remote Access Switch 577
USER’S GUIDE ACCESSES Dedicated Accesses Over ISDN: Line name Data rate ❒ 56 Kbps ❒ 56 Kbps ❒ 56 Kbps ❒ 56 Kbps Bearer channels Line protocol Device tied to this access Data rate Line protocol Device tied to this access ❒ 64 Kbps ❒ 64 Kbps ❒ 64 Kbps ❒ 64 Kbps Over Serial connection: Line name Clocking ❒ Internal ❒ Internal ❒ Internal ❒ Internal ❒ External ❒ External ❒ External ❒ External X.25 Accesses Over ISDN: Line name Access name Over serial connection: Line name Access name X.
SYSTEM WORKSHEETS Device Information DEVICE INFORMATION Device Name: _____________________________ Calling (ISDN, FR, etc.) Information Line Protocol Base Data Rate Initial Data Rate Max Data Rate Dial-Out Number(s) X.
USER’S GUIDE BRIDGING AND ROUTING INFORMATION BRIDGING Bridging ❒ enabled ❒ disabled Mode of Operation ❒ restricted ❒ unrestricted IP Routing ❒ enabled ❒ disabled Mode of Operation ❒ router ❒ IP host Bridge Filters Bridge Dial Out/ Known Connect List IP ROUTING Network Interface Information LAN Name IP address Mask Unnumbered WAN ❒ need ❒ don’t need Input filters Output filters Remote LAN Name IP address Mask Input filters Output filters Traditional WAN Name IP address Mask Input filte
SYSTEM WORKSHEETS Bridging and Routing Information IP ROUTING, CONTINUED Static Routes Destination network address Mask Next hop ❒ default? ❒ default? ❒ default? ❒ default? IPX ROUTING Routing Information IPX routing Internal network number ❒ enabled ❒ disabled Network Interface Information LAN Name External network number Remote LAN Name External network number Static Routes Destination network number Next hop ❒ Int. ❒ Int. ❒ Int. ❒ Int. ❒ Int. ❒ Int.
USER’S GUIDE APPLETALK ROUTING AppleTalk Routing/Port Information AppleTalk routing ❒ enabled LAN ❒ disabled Name Port number Network type ❒ extended ❒ nonextended Netwk range/ number AppleTalk address Zone name(s) WAN Name Network type ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended ❒ extended ❒ nonextended Netwk range/ number AppleTalk addr
CFGEDIT MAP OVERVIEW The following pages provide an outline of the CyberSWITCH CFGEDIT configuration utility. As you configure your system, you may find it helpful to use this outline as a map to help you navigate through CFGEDIT. MAIN MENU Note: All options listed may not be available on your particular system. The availability of these options depends upon the platform and software you have ordered, as well as your configuration choices.
USER’S GUIDE PHYSICAL RESOURCES MENU RESOURCES • Basic Rate switch type • T1/E1/PRI switch type synchronization • DES, FEAL DATA LINES • Name/Slot/Port/Framing/Line coding/Signalling/Line build out • Datalinks PPP: TEI negotiation PMP: Call Screen Method name subaddress telephone number ACCESSES • Dedicated Data rate Bearers list Line protocol HDLC PPP FR DBU Device name • X.25 Name Data rate X.
CFGEDIT MAP Options Menu OPTIONS MENU BRIDGING • • • • • Enable/Disable Spanning Tree Mode of Operation unrestricted, restricted Bridge Filters protocol definition filters (source, destination, protocol, packet data) Known Connect List IP ROUTING • Enable/Disable • IP Operating Mode (host/router) • Interfaces LAN WAN WAN (Direct Host) WAN (RLAN) WAN (unnumbered) IP Host • Static Routes • RIP (enable/disable) • Static ARP table • Isolated Mode (enable/disable) • Static Route via RADIUS • IP Address Pool
USER’S GUIDE • • • • • • • Routing Protocols IPX RIP, IPX SAP number table entries IPX Static Routes RIP info number of ticks, hops next hop destination IPX number Netware Static Services SAP info number of hops to service service IPX socket number service IPX node number service IPX network number service type service name IPX Spoofing IPX, SPX watchdog serial packet handling message packet handling Type 20 Protocol change devices enable WAN forwarding Isolated Mode (enable/disable) Triggered RIP/SA
CFGEDIT MAP Options Menu CALL CONTROL • Throughput Monitor • Call Interval • Monthly call charges • Call Restrictions • Device Profile • Bandwidth Reservation • Semipermanent Connection • VRA Manager for Call Control enable/disable TCP port number DEFAULT LINE PROTOCOL • Action Timeout • Timeout Value LOG OPTIONS • Log Server Definitions • Call Detail Recording COMPRESSION • Enable/Disable • Default-per device • PPP STAC-L25 sequence number FR DBU • • Command/Control DLCI Outgoing data rate Small Off
USER’S GUIDE SECURITY MENU SECURITY LEVEL • No Security • Device Level Security • User Level Security • Device and User Level Security SYSTEM OPTIONS AND INFORMATION • System Options PAP password CHAP challenge Bridge MAC address IP Host ID Calling Line ID • System Information system name system password system secret • Administrative Session Database Location On-node VRA Manager RADIUS TACACS ACE Inactivity time-outs Telnet admin sessions TCP port number Emergency Telnet port number DEVICE LEVEL D ATABA
CFGEDIT MAP Security Menu • Authentication PAP password CHAP secret outbound authentication user level authentication IP host ID bridge Ethernet calling line ID IP information IP address IP enable/disable make calls for IP data IPX enable/disable calls for IPX data IPXWAN IPX routing none RIP/SAP trig RIP/SAP IPX spoofing AppleTalk information AppleTalk address enable/disable make calls for AppleTalk data AppleTalk routing protocol Bridge information IP (sub)network number enable/disable make calls IPX ne
USER’S GUIDE OFF-NODE SERVER INFORMATION • VRA Manager TCP port • RADIUS Primary Server Secondary Server Miscellaneous info number of retries time between retries • TACACS Primary Server Secondary Server Miscellaneous info number of retries time between retries packet format • ACE Primary Server Secondary Server Miscellaneous info number of retries time between retries encryption method (SDI or DES) source IP address Load Server Configuration file NETWORK LOGIN INFORMATION • Network login configuration (T
GETTING ASSISTANCE REPORTING PROBLEMS For a fast response, please take the time to fill out the System Problem Report to inform us of any difficulties you have with our products. A copy of this report can be found at the end of this chapter. This report provides us with important information to diagnose and respond to your questions. Please pay special attention to the following areas: FAX Header The System Problem Report has been designed as a FAX form.
DATE: ______________ TO: CUSTOMER SERVICE Cabletron Systems (603) 332-9400 PHONE (603) 337-3075 FAX NUMBER OF PAGES INCLUDING THIS PAGE: ______ FROM: ______________________________________ COMPANY:_______________________________________ ADDRESS: ______________________________________ ______________________________________ PHONE: ______________________________________ FAX: ______________________________________ _____________________________________________________________________________________________ CA
ADMINISTRATIVE CONSOLE COMMANDS TABLE The following table lists all system administration commands. Guest commands are identified in the command column. Command ? Use (GUEST) displays help screen autobaud notifies boot device to check baud rate atalk arp displays the AARP cache atalk ping . {timeout/dnnn] example: atalk ping 1.
USER’S GUIDE Command Use cdr stats clear (GUEST) clears current call detail recording statistics cdr verify (GUEST) verifies call detail recording servers are configured cfg provides information on changes to configuration files cfgedit starts the CFGEDIT configuration utility cls (GUEST) cmp stats displays the compression connection statistics for all active connections cmp stats displays the compression connection statistics for the specified device cmp clear
ADMINISTRATIVE CONSOLE COMMANDS TABLE Command ds Use (GUEST) displays system statistics er erases current system messages in memory es erases current system statistics in memory exit (GUEST) terminates a session flash reclaim searches the flashfile system for files marked as deleted, then reclaims space flash recover starts the remote upgrade perform only upon recommendation of Customer Supports flash update use only when you need to update parts of flash array fr a
USER’S GUIDE 596 Command Use ip rip send forces an IP RIP update message to be sent ip rip stats displays IP RIP statistics ip route displays the current routing table ip route displays the routing information for the indicated device ip stats displays or resets current IP related statistics ipconfig allows you to change the system’s default IP address ipx diag [timeout] sends a diag packet to the specified host to confirm connectivity; timeout value optional ipx ipxwan
ADMINISTRATIVE CONSOLE COMMANDS TABLE Command Use list [file name] displays the indicated file useful for displaying Release Notes (“list rel_notes.
USER’S GUIDE Command Use sentry radius attempts an authentication session using RADIUS sentry status displays current status of user level authentication servers sentry log logs rejection messages from the authentication server session displays the current active administration sessions session kill terminates the active session specified by the session id snmp stats displays current SNMP related statistics sp lists each semi-permanent device and associated status status (GUES
ADMINISTRATIVE CONSOLE COMMANDS TABLE Command Use trace lapb[on/off] enables or disables the packet tracing option for LAPB data link information trace ppp [on/off] enables or disables the tracing of ppp packets trace x25 [on/off] enables or disables the packet tracing option for X.
USER’S GUIDE 600 CyberSWITCH
MANAGE MODE COMMANDS TABLE The following table displays the available Dynamic Management commands: Command Use ace displays ACE off-node server configuration ace change allows changes to the ACE off-node server configuration ace reinit reinitializes the CyberSWITCH ACE client admlogin [change] displays [or allows you to change] the current administrative session configuration information alarm displays the current enabled status of the call restriction alarm ampconf allows you to change the AM
USER’S GUIDE 602 Command Use exit exits from Manage Mode and returns to the normal system command mode fileattr displays the current user file access rights (guest or admin) fileattr change allows the current file access rights configuration data to be changed help displays a list of the valid Manage Mode commands hwfilt displays the current hardware filter configuration hwfilt [add/change/delete] adds/changes/deletes the current hardware filter configuration hwfilt [enable/disable] enables
MANAGE MODE COMMANDS TABLE Command Use ipxsap displays the current IPX SAP status (enabled or disabled) ipxsap [off/on] disables/enables IPX SAP ipxsvc displays current IPX service data ipxsvc [add/change/delete] adds/changes/deletes an IPX service ipxspoof allows you to configure system level spoofing data ipxt20 allows you to configure IPX type 20 information line displays the current line configuration data lineprot displays the current default line protocol configuration lineprot chan
USER’S GUIDE 604 Command Use snmp displays the current SNMP configuration data seclevel displays current security level semiperm allows you to add or delete device entries for semipermanent connections srcfilt [add/change/delete] adds/changes/deletes the a source address filter tacacs displays TACACS off-node server configuration tacacs change allows changes to the TACACS off-node server configuration tftp displays the current TFTP configuration tftp change allows the current TFTP configu
CAUSE CODES TABLE The following table provides Q.931 cause codes and their corresponding meanings. Cause codes may appear in Call Trace Messages. Dec Value Hex Value Q.931 Cause 0 0 valid cause code not yet received 1 1 unallocated (unassigned number) Indicates that, although the ISDN number was presented in a valid format, it is not currently assigned to any destination equipment.
USER’S GUIDE Dec Value 606 Hex Value Q.931 Cause 19 13 no answer from device (device alerted) Indicates that the destination has responded to the connection request but has failed to complete the connection within the prescribed time. Problem at remote end. 21 15 call rejected Indicates that the destination was capable of accepting the call (was neither busy nor incompatible) but rejected the call for some reason.
CAUSE CODES TABLE Dec Value Hex Value Q.931 Cause 34 22 no circuit/channel available Indicates that the connection could not be established because there was no appropriate channel available to handle the call. 35 23 destination unattainable 37 25 degraded service 38 26 network (WAN) out of order Indicates that the destination could not be reached because the network was not functioning correctly and that the condition is expected to last for a relatively long time.
USER’S GUIDE Dec Value 608 Hex Value Q.931 Cause 52 34 outgoing calls barred 53 35 outgoing calls barred within CUG 54 36 incoming calls barred 55 37 incoming calls barred within CUG 56 38 call waiting not subscribed 57 39 bearer capability not authorized Indicates that the device has requested a bearer capability that the network is able to provide, but that the device is not authorized to use. This may be a subscription fault.
CAUSE CODES TABLE Dec Value Hex Value Q.931 Cause 81 51 invalid call reference value Indicates that the remote equipment has received a call with a call reference that is not currently in use by the device-network interface. 82 52 identified channel does not exist Indicates that the receiving equipment has been requested to use a channel that is not activated on the interface for calls.
USER’S GUIDE Dec Value 610 Hex Value Q.931 Cause 97 61 message type non-existent or not implemented Indicates that the receiving equipment received a message that was not recognized either because the message type was invalid, or because the message type was valid but not supported. This is either a problem with the remote configuration or a problem with the local D-channel.
CAUSE CODES TABLE Dec Value UNKNOWN Hex Value Q.931 Cause Indicates that an event occurrent but that the network does not provide causes for the actions that it takes, therefore the precise nature of the event cannot be ascertained. This may, or may not, indicate the occurrence of an error.
USER’S GUIDE INDEX autosense mode 29 B A access request retries 165, 168 accesses alternate accesses 177 X.
CFGEDIT 64, 572 map 583 cfgedit 64 CHAP secret 146 CLID 148 cls 66, 493 cmp commands 512 commands administration services 491 AppleTalk 503 bridging 507 call control 508 call detail recording 511 call restriction 512 compression 512 dynamic management 601 frame relay 513 IP routing 515 IPX 519 ISDN usage 521 LAN 522 log 522 operational information 493 packet capture 522 RADIUS 526 security (user-level) 534 set date and time 501 SNMP 528 summary 593, 601 TCP 528 Telnet 528 terminal 531 terminating and restar
USER’S GUIDE DHCP commands 512 diagnosis 395 example configurations 243 in a bridge to bridge environment 242 in a router to bridge environment 242 proxy client 247 proxy client verification 362 relay agent 240 relay agent verification 360 statistics 546 verifying 360 dhcp 240, 247 dhcp commands 512 dial out 28, 148 number 145 problem diagnosis 392 using bridge filters 216 verification 358 dir 501 directory number 76 disc device 511 DLCI value 193 DMS100 46, 75 DOC notice 4 dr 40, 494 ds 40, 494, 537 dynam
ip addrpool 513 ip commands 515 IP filters 223, 233 applying filters 231 configuration elements 232 connection filters 229 example 238 exception filter 230 forwarding filters 228 global 231 ICMP configuration 227 network interfaces 231 packet type configuration 224 per-device 231 problem diagnosis 378 TCP configuration 226 trace messages 471 UDP configuration 226 verification 348 IP host devices 153 IP host mode host identifier 147 interface 85, 88 operation verification 341 IP operating mode 84 ip rip comm
USER’S GUIDE isolated mode 220 M K known connect list 218 L LAN adapter problem diagnosis 366, 372 verification messages 337 lan commands 522 LAN connection operation verification 336 LAN IP interface 86 LAN LED indicators 399 LAN statistics 552 lan test 336 LAPB 183 LED indicators 399 LAN 399 service 400 WAN 399 led status 496 line 73 lineprot 319 lines call screening methods 75 configuration 74 line interface type 74 link failure detection 192, 317 list 502 list (file name) 494 LMI 196 format 193 ov
O off-node server information 159 on-node device table configuration elements 144 operational files 40 outbound authentication 147 overload condition 298 over-subscription timer (triggered RIP/SAP) P packet data filter commands 206 packet types 224, 234, 236 PAP password 146 passive WAN peer 278 ping 343 pkt commands 522 pkt mac 507 pktfilt 206 platforms illustration 36 point-multipoint 74 point-to-point 74 polling timer (triggered RIP/SAP) 273 port statistics, AppleTalk 543 POTS call features 80 configura
USER’S GUIDE remote management 480 AMP out-of-band 480 SNMP 482 Telnet 484 TFTP 487 reporting problems 591 resource 71 resources 69, 71 See also adapters restart 500 restore 500 restoring configuration 573 restricted bridge mode 203, 213 retransmission timer (triggered RIP/SAP) 273 RIP (IP) 111 and dedicated connections 101 and interfaces 97 commands 516 enabling 83, 111 host routes propagation scheme 93 operation verification 348 problem diagnosis 379 propagation control 107, 108, 111 receive control 92 r
statistics AppleTalk routing 539 bridging 544 call detail recording 544 call restriction 538 call statistics 538 compression 545 connectivity 537 DHCP 546 IP 553 IPX 556 IPX route 559 LAN 552 SNMP 562 TCP 564 TFTP 565 throughput monitoring 538 triggered RIP/SAP 559, 560 UDP 567 WAN 568 writing to disk 41 status 496 subaddress 72, 78, 145 subnet mask 89, 106, 107 SVCs 189 switch types 67 switches 33, 70 SYNC indicator 399 sysContact 283 sysLocation 283 sysName 283 system details worksheet 577 system files 39
USER’S GUIDE unrestricted bridge mode 202 update 493 upgrading software 572 user level authentication 147 user level databases 157 user level security 114, 121 configuration 121, 158 configuration specific to IPX 274, 277 device and user level security 125 login banner files 41 utility commands 66 V VCCI notice 4 ver 496 verification module installation 335 requirements 335 verifying the installation AppleTalk 354 bridge initialized 337 CDR 358 compression 359 dedicated connection 338 dial out 358 frame r