User`s guide

SFVRA Connection Manager 99
M ONITORING C ONNECTIONS
Problem Log
EXPORT TYPE
Data may be exported to the following formats:
•Record (.ASC)
A fixed-width text file suitable for importing to client/server and mainframe databases such as
DB2.
• Tab-separated (.TSV)
Tab characters separate fields, and new-line pairs separate records. Character fields are
enclosed within double-quote (CHR$(34)) characters.
• Text (.TXT)
The equivalent of printing the report to the Generic/Text Only (TTY) printer driver to the FILE
device.
•DIF (.DIF)
Data Interchange Format for importation into spreadsheet applications that support the DIF
format.
• Comma-separated (.CSV)
Character fields are enclosed within double-quote characters, and a comma separates each
field.
E
XPORT
This button exports the data indicated by the dates to the specified file. The exported data is copied
from this table and placed in a tab delineated file. The data includes what you see in the Problem
Log with the addition of the following:
Call ID
A number assigned by the SFVRA-CONN to the established call.
Connect ID
A number assigned by SFVRA-CONN to the established connection.
M
ANAGING THE PROBLEM LOG
1. On the Functions menu, select View Problem Log, or click on the toolbar. The Problem Log
dialog appears.
2. Enter a User Name, CyberSWITCH name, failure type, or any combination of the three and
click Search.
Note: Leaving a search field blank indicates a search for all in that category.
3. Click Manage Table.
4. Specify a date range, and, if exporting, specify a file name.
5. Click Export or Clear.
6. Click Close to exit.