User`s guide

ONITORING

ONNECTIONS

OVERVIEW

The SFVRA Connection Manager provides you with the ability to monitor all calls that are

currently connected, those that were previously connected, and any problems that might have

occurred with a connection.

• Current connections

• Past connections

• Problems with connections

• Creating reports on connections

• Database Information

CURRENT CONNECTIONS

The present connection log lists current connections chronologically. Data included in this list are

the user name, the CyberSWITCH name, the start time of the connection, the duration of the

connection, the current bandwidth, the direction of the call, the type of service being used, and the

status, whether the call is active or unknown. The unknown state is entered for any connection with

the SFVRA-CONN that was lost. If the connection is re-established, then “Unknown” will be

changed to “Active”. If the connection does not get re-established, then the listing is moved from

the Current Connections table to the Connect History table. These statistics can also be viewed on

the basis of each call that makes up a connection. The call display also lists the calling number, the

called number, and a forwarding number if the called number is unavailable. The connections

listed can be specific to a user, to a CyberSWITCH, to any combination of the two, or all user and

CyberSWITCH systems.

Note: All references to time are based on the internal clock of the machine on which the database

resides.