User`s guide

USER’S GUIDE
202 SFVRA Connection Manager
PROBLEM_LIST
The SFVRA Service creates entries in this table whenever a call has some type of problem.
SERVER_NAME
The CyberSWITCH involved in this problem.
USER_NAME
The user involved in this problem.
CONNECT_ID
The Connect ID on the CyberSWITCH that had the problem. This number is an index into an array
on the CyberSWITCH. It is used by the SFVRA Service to uniquely identify a connection on a
CyberSWITCH and is of no informative purpose to the customer.
CALL_ID
The Call ID on the CyberSWITCH that had the problem. This number is an index into an array on
the CyberSWITCH. It is used by the SFVRA Service to uniquely identify a call on a CyberSWITCH
and is of no informative purpose to the customer.
START_TIME
The start time of the call that had the problem.
CALLING_TN
The calling telephone number that had the problem.
FAILURE_TYPE_ID
A number matching an entry in the FAILURE_TYPES table for the problem.
REASON_STRING
A string gleaned from the REASON_STRINGS table for the problem.
FAILURE_TYPES
Entries are created in this table when the database is installed or upgraded. The SFVRA Service and
the Client interface use these entries to log and display errors.
FAILURE_TYPE_ID
A unique number used to identify a failure string.
FAILURE_TYPE
The failure.
REASON_STRINGS
Entries are created in this table when the database is installed or upgraded. The SFVRA Service and
the Client interface use these entries to log and display the reasons for the errors.
REASON_CODE
A unique number used to identify a reason for an error.