User`s guide

SFVRA Connection Manager 101
M ONITORING C ONNECTIONS
Connection Reports
The Detailed User Report provides all information about the connections within the specified time
period. The information includes the user name, the CyberSWITCH name, the direction of the call,
the type of connection that was made, the number of calls that were made per connection, the
maximum bandwidth, the start and end time, the duration of the call, the calling number and the
number that was called. This report is sorted by the disconnection time.
User Name
The remote user which the Remote Access Switch was connected.
CyberSWITCH Name
The Remote Access Switch which the user was connected.
Direction
The direction in which the connection was first established.
• DED stands for a dedicated connection.
• IN stands for a call from the user in to the Remote Access Switch.
• OUT stands for a call from the Remote Access Switch out to the user.
Type
The type of connection currently established. Types include:
•ISDN
• Dedicated
• Digital Modem
Calls
The number of calls that make up the connection.
Maximum Bandwidth
The maximum bits peer second for the duration of the connection that was established between
the user and the Remote Access Switch.
Start Time
The time and date the connection was established.
End Time
The time and date the connection was terminated.
Duration
The total duration, in minutes, of the connection.
Calling Number
The telephone number of the device that initiated the call.
Called Number
The telephone number of the device that was called.
The Problem Report provides a brief summary of connections that had problems. The information
includes the CyberSWITCH name, the date, the user name and the reason for failure.
CyberSWITCH Name
The Remote Access Switch which the user was connected.