User`s guide

U SING T HIS G UIDE
This guide provides an overview as well as instructions for installing and configuring the
SecureFast Virtual Remote Access Connection Manager (SFVRA-CONN or SFVRA Connection
Manager). This guide has been written for the network administrator responsible for setting up,
configuring, and maintaining SFVRA Connection Manager systems.
ABOUT THIS GUIDE
The User’s Guide describes the software installation, configuration, and maintenance of SFVRA-
CONN. Specifically:
The System Overview chapter provides a basic description of the SFVRA Connection Manager
network. It includes features specific to the SFVRA-CONN, system requirements, policies for
consideration, and a general network topology.
The System Installation chapter provides a step-by-step description for configuring the ODBC
drivers and installing the SFVRA Connection Manager software. It also discusses the installation
and configuration of SNMP on your network.
Using the SFVRA-CONN Application provides instructions for starting the Client application. It also
describes SFVRA Connection Manager services and how to start and stop them.
Configuring Remote Access Switches provides instructions for configuring the Remote Access
Switches administered by SFVRA Connection Manager. General properties are required for
configuration, however Priority Users and IP Pooling may also be configured.
Configuring Users provides instructions for configuring each user that calls into the Remote Access
Switches. Features such as user protocols, call restrictions, and authentication are configured here.
Configuring CyberSWITCH - User Groups provides instructions for configuring groups to help you
better manage your network. CyberSWITCH systems and users may be grouped to distinguish
calling areas, different user protocols, corporate access, or by whatever criteria to determine.
Configuring Network Proxies provides instructions for configuring system wide dynamic routing,
and the locations of the SFVRA, RIP, and Proxy ARP Services.
The Monitoring Connections chapter provides information on monitoring past and present
connections, as well as those that had problems. Also included is a section on creating reports and
viewing general database statistics.
Routine Maintenance provides instructions for backing up the database files and for performing
SFVRA Connection Manager application and database software upgrades.
System Verification provides a method for verifying your system installation.
Problem Diagnosis includes steps to take if problems occur.