Installation guide

6-9
SNMP Access Problems
Access Server Not Sending TRAP Messages
If the access server is not sending TRAP messages to the Network Management Station
(NMS), do the following:
Step Action
1 Enter the following command on your access server:
Local> SHOW SNMP
SNMP State: Enabled Authentication Failure: Enabled
Community Name Address GET GETNEXT SET TRAP
PUBLIC ANY ENA ENA DIS DIS
SECRET 60.10.12.61 ENA ENA DIS ENA
Verify that the access server has a community name defined with your NMS address in
the Address field.
Verify that TRAP access is Enabled for that community name.
If the community name does not have TRAP access Enabled, enter the following
command:
Local> CHANGE SNMP COMMUNITY "SECRET" TRAP ENABLED
If the access server and NMS have a community name with TRAP access Enabled, but
the access server still will not send TRAP messages, refer to the section Problems
Accessing the Access Server for more information on troubleshooting problems with the
access server using SNMP.
2 Verify that the NMS is configured to receive TRAP messages.
3 If you are using gateways, verify that the gateways are configured to pass SNMP TRAP
messages.