Installation guide

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Contents
Procedure................................................................................................................4-7
More Information...................................................................................................4-7
SLIP Session Not Receiving Input..............................................................................4-8
Solution ...................................................................................................................4-8
SLIP Session Will Not Learn the PC Internet Address............................................4-9
Solution ...................................................................................................................4-9
SLIP Session Starts, Then Freezes.............................................................................4-10
Solution .................................................................................................................4-10
PPP Connection Problems..........................................................................................4-11
Introduction...........................................................................................................4-11
Attempts to Use Multiple Sessions on a Port ...................................................4-11
Verify Access Server Memory Usage.................................................................4-11
PPP LCP Connections Fail...................................................................................4-11
PPP IPCP (TCP/IP) Connections Fail...............................................................4-12
PPP ATCP (AppleTalk) Connections Fail.........................................................4-12
PPP IPXCP (Novell) Connections Fail..............................................................4-13
Checking PC Client Status Messages................................................................4-13
Checking the Port’s PPP/IPX Configuration...................................................4-14
Monitoring PPP/IPX Negotiations for Failure Reason..................................4-14
Checking to See if PPP/PAP Password Authentication is Enabled.............4-14
Failure Reasons............................................................................................................4-15
Introduction..........................................................................................................4-15
Chapter 5 AppleTalk Access Problems
Overview........................................................................................................................5-1
Introduction............................................................................................................5-1
Problems with Hosts Attached to Access Server Ports...........................................5-3
Introduction............................................................................................................5-3
Verify AppleTalk Is Enabled.................................................................................5-3
Verify AppleTalk State Is Up................................................................................5-3
Verify AppleTalk Address Is Within the Network Range................................5-4
Verify Cache Size Is Correct.................................................................................5-4
Verify Access Server Is Visible on the Network................................................5-5
Verify Attached Host Software............................................................................5-5
Verify PPP and ATCP Are Enabled.....................................................................5-5
Verify Attached Device Is an End Node.............................................................5-6
Verify Port Configuration - Dedicated PPP Connection Only........................5-6
Performance Problems.................................................................................................5-7
Introduction............................................................................................................5-7
Verify Unique AppleTalk Addresses...................................................................5-7
Verify Protocol Retransmission Timeouts..........................................................5-7
AppleTalk Gateway Route...........................................................................................5-8
Solution ...................................................................................................................5-8
Chapter 6 SNMP Access Problems
Overview........................................................................................................................6-1