Installation guide

Messages 900 – 999
26-4
Local -914- [protocol] Dump failure, timeout
• Explanation: The access server was unable to send an upline dump file to the load
host. This failure can be caused by either incorrect information on the load host or a
hardware error on the access server..
Local -916- [MOP] Illegal load image - load aborted
Explanation: The problem might be caused by one of the following:
• The access server does not have enough memory to accept the software image.
• The software image is invalid or corrupt.
Step Action
1 If you are using the MOP protocol to downline load the software, do the following:
a. Verify that the information in the NCP database is correct.
At an OpenVMS load host, enter the following command. Substitute the DECnet
node name of the access server for CRC1:
NCP> SHOW NODE CRC1 CHARACTERISTICS
b. Ensure that the DECnet load host for the access server is available and service is
enabled. See the section Verify the Load Host Is Available and Service Is Enabled
(Chapter 1).
2 If you are using the BOOTP and TFTP protocols to downline load the software, do the
following:
a. Ensure that the access server is entered in /etc/bootptab. See the section Ensure
the Access Server Is Entered in /etc/bootptab (Chapter 1).
b. Verify that the BOOTP and TFTP daemons are configured properly.
3 Use the INITIALIZE DIAGNOSE FULL command to verify a hardware error. For
more information on the INITIALIZE command, refer to the Network Access Software
Commands Reference Guide.
Step Action
1 For information on adding memory to your access server, refer to your access server
hardware documentation.
2 Install a new copy of the software image on the load host.