Installation guide

1-9
Software Installation Problems
NCP> SHOW KNOWN LINKS
If there are no known links active, enter the following commands to enable service circuit
BNA-0. Enabling the circuit disconnects the active links.
NCP> SET CIR BNA-0 STATE OFF
NCP> SET CIR BNA-0 SERVICE ENABLED
NCP> SET CIR BNA-0 STATE ON
NCP> EXIT
$
Downline Load Request Failure
Introduction
If you are performing a downline load and you receive an error message on your load host
console (OpenVMS) or in the /usr/spool/mqueue/syslog file (ULTRIX), do the following:
• Ensure that the logical MO*$LOAD is defined correctly (on OpenVMS load hosts
only).
• Ensure that the access server software image file name is defined correctly.
Ensure the Logical MO*$LOAD Is Defined Correctly
on the OpenVMS Host
Problem: The following message appears on the load host console:
%%%%%%%%%%% OPCOM 29-NOV-2000 11:55:18 %%%%%%%%%%%
Message from user DECNET on SATRN
DECnet event 0.7, aborted service request
From node 12.467 (SATRN), 29-NOV-2000 11:55:18
Circuit BNA-0, Line open error, File open error, Load file
%MOM-E-OPENIN, error opening SYS$COMMON:[MOM$SYSTEM]WWENG2.SYS; as input
-RMS-E-FNF, file not found
Node = 13.997 (GEMNI), Ethernet address = 08-00-2B-08-27-57
Explanation: The logical MO*$LOAD is pointing to the MO*$SYSTEM directory, not
the DECSERVER directory.
Action: Define the MO*$LOAD logical to point to the DECSERVER directory. See the
section Verify the Software Location and File Name (page 2-4).