Installation guide

23-3
Messages 600 – 699
Local -602- Internal memory error in server parameters
Access server defaults in effect
Explanation: Parameters in the access server permanent database are corrupt and factory-
set defaults were used during port login.
Action: Reset the server characteristic values.
Local -603- Communications server defaults in effect
Explanation: There was an issue with the attributes stored in the access server’s NVRAM.
Default values for attributes will be used.
Action: Try a factory reset of the server and restore previously saved attributes. Contact
your authorized service representative if the problem persists.
Local -610- Unknown Flash RAM device ID detected
Explanation: For network access servers with user-installable Flash RAM cards, this
indicates that the card installed is not a supported device for the version of Network
Access software loaded on the device.
Action: Contact your authorized service representative to verify what software supports
the installed Flash RAM device.
Local -611- Flash RAM write failure
Explanation: The Flash RAM failed verification of one or more write cycles.
Action: Retry the update. If it fails again, replace the defective Flash RAM card.
Step Action
1 Use the CHANGE SERVER command to reset the server characteristics to values of
your choice.
2 If the error message appears again, reset the server characteristics using the software
reset switch on the access server.
a. Remove power from the access server.
b. Press and hold the reset switch while you turn on the power to the access server.
c. Continue to hold the reset switch until the system o.k. LED starts to flash.
d. Use the CHANGE SERVER command to reset the server characteristics to values
of your choice.
3 If this action fails to correct the problem, the access server memory that stores the
server characteristics is faulty. Refer to Chapter 29 for service information.