Installation guide

14-5
IPX Problems
Problems with Attaching to a Novell File Server
Introduction
If problems with connecting to a NetWare file server occur after successful dial-in, login,
and PPP negotiations, verify the following:
• Check the PC client status messages.
• Check that the IPX frame type has a network address.
• Check that SAP services are available.
Checking PC Client Status Messages
Check the remote node access software used on the PC client when connecting. It can
offer status messages that give some indication regarding what part of the process is
failing.
Checking the Frame Type and Network Address
Type SHOW IPX and make sure that at least one FRAME type in the STATUS section has
a network address associated with it.
If no FRAMES have network addresses and are learning, verify that the Novell NetWare
file server frames on your LAN are enabled.
If a network address is configured explicitly for FRAMES on the access server, check that
it is the same address that Novell NetWare file servers/routers are using on the LAN.
Checking that SAP Services are Available
Type SHOW IPX COUNTERS and verify that SAP requests are being received and
transmitted, and SAP responses are being received and transmitted. If requests are being
received and transmitted but responses are not, verify that services are enabled and
available on the NetWare file servers and routers.