Installation guide

IPX Problems
14-2
Problems with Dialing In to Access Server Ports
Introduction
If you experience problems with your PC client when dialing and logging in to access
server ports, verify the following on the access server:
• PC client status messages
• Correct cabling between port and modem or device
• Port configured correctly for attached device
• Port configured correctly for login method
• Active dial-in and login attempts function properly
• PC client user understands login procedure
Checking PC Client Status Messages
Check the remote node access software used on the PC client when connecting. It can
offer status messages that give some indication regarding what part of the process is
failing.
Checking Cabling Between Port and Modem or Device
For guidelines on the correct cabling of modems and devices, refer to Appendix A of the
Network Access Software Management Guide
.
Checking Configuration of Attached Device
Type SHOW PORT to check the current characteristics and verify that the characteristics
are correctly configured using the commands in the Managing IPX section of the
Network
Access Software Management Guide
.
Checking Configuration for Login Method
Type SHOW PORT to check the current characteristics and verify that the correct
characteristics are configured using the commands in the Managing IPX section of the
Network Access Software Management Guide
. If login password authentication is enabled,
make sure you have set the password correctly. Make sure you have configured the login
method based on whether the user will log in to the user interface or directly to PPP/IPX.