Installation guide

Modem Configuration Problems
13-12
Cannot Connect to Dial-Out Modem Through a Telnet
Listener
Solution
If you are unable to connect to a dial-out modem through a Telnet listener, do the
following:
Step Action
1 Verify that the physical port characteristics are configured correctly (Port and Device
Problems).
2 Verify that the port is configured correctly. Enter the following command. Substitute
the number of the port for 1:
Local> SHOW PORT 1
The SHOW PORT display will vary depending on the hardware you are using. For
information on configuring your access server for modem signals, refer to the
Network Access Software Management Guide.
3 Verify that you are using the correct cables to connect the computer to the access
server port. For information on supported cables, refer to your hardware
documentation.
4 Verify that the access server port hardware is working correctly. See the section
Verifying a Port for Hardware Failure (page 10-8).
5 For more information on Telnet resource connection problems, refer to Chapter 3.