Installation guide

13-9
Modem Configuration Problems
Cannot Connect to Dial-Out Modem Offered as a LAT
Service
Solution
If you cannot connect to the dial-out modem offered as a LAT service, do the following:
Step Action
1 Verify that the physical port characteristics are configured correctly (Port and Device
Problems).
2 Verify that the port is configured correctly. Enter the following command. Substitute
the number of the dial-out modem port for 1:
Local> SHOW PORT 1
The SHOW PORT display will vary depending on the hardware you are using. For
information on configuring your access server for modem signals, refer to the
Network Access Software Management Guide.
3 Verify that you are using the correct cables to connect the modem to the access
server port. For information on supported cables, refer to your hardware
documentation.
4 Verify that the access server port hardware is working correctly. See the section
Verifying a Port for Hardware Failure (page 10-8).
5 For more information on LAT service connection problems, refer to Chapter 2.