Installation guide

13-5
Modem Configuration Problems
Dial-In Modem Answers but Carrier Detect Light Is
Off
Solution
If the modem answers the telephone, but the carrier detect (CD or CAR) light is not on, the
dial-in user should do the following:
Step Action
1 Verify that the speed of your modem and that of the dial-in modem are the same.
Contact the person responsible for the dial-in modem to determine its speed.
2 It is possible that a poor telephone connection might have occurred and the modems
are not able to establish a quality connection. Hang up and retry. If the problem
persists, your telephone network might not be able to support communication at your
modem speed. Contact the person responsible for the dial-in modem to request a
dial-in modem at a lower speed.