Installation guide

13-1
Chapter 13
Modem Configuration Problems
Overview
Introduction
The following table lists page references to help you solve problems that can occur when
you try to connect to a modem. Modems may be offered for dial-in access, dial-out access,
or both.
Problem
See
Page
General Modem
Problems
Dial-In Modem Does Not Answer the Telephone 13-3
Dial-In Modem Answers but Carrier Detect Light Is Off 13-5
Dial-in Modem Is Unable to Communicate with the Access
Server
13-6
Dial-In Modem Disconnects from the Server 13-8
Modems Offered as a
LAT Service
Cannot Connect to Dial-Out Modem Offered as a LAT
Service
13-9
Connected to LAT Service but Dial-Out Modem Does Not
Respond
13-10
Modems Offered as a
Telnet Service
Cannot Connect to Dial-Out Modem Through a Telnet
Listener
13-12
Connected to Telnet Listener but Dial- Out Modem Does
Not Respond
13-13
Modems Offered as a
Dialer Service
Cannot Complete Dial-Out to Remote Modem 13-15
Cannot Complete a Dialback Request Using a Dialer
Service
13-16