Installation guide

11-9
Printer Configuration Problems
At an OpenVMS host, enter the following commands. Substitute the number of the LTA:
port for 8000:
$ RUN SYS$SYSTEM:LATCP
LATCP> SHOW PORT LTA8000
Local Port Name: _LTA8000: Local Port Type: Application
(Queued) Local Port State: Inactive Connected Link:
Target Port Name: PORT_2 Actual Port Name:
Target Node Name: MMS1 Actual Node Name:
Target Service Name: Actual Service Name:
-----------------------------------------------------------
LAT Control Program, Version 5.4-1
-----------------------------------------------------------
LATCP>
From this display, read the Target Port Name (in this case, PORT_2) and the Target Node
Name (in this case, MMS1). Verify that the access server name and port name map
correctly with what is defined on the service node. If the port mappings do not match, refer
to your service node documentation or the Network Access Software Management Guide
for information on configuring a remote print queue. If the port mappings do match, either
the access server port or the printer is the source of the problem. See the section Verify the
Physical Port Characteristics (page 11-2).
Verify the Print Queue
This section explains how to determine if there is a problem with a print queue on your
service node. Refer to the documentation on your specific operating system for details
about the procedure.
At an OpenVMS host, enter the following command. Substitute the name of the queue for
EARTH$LASER:
$ SHOW QUEUE/FULL EARTH$LASER
Terminal queue EARTH$LASER, paused, on EARTH::LTA8000:,
mounted form DEFAULT
/BASE_PRIORITY=4 /DEFAULT=(FEED,FORM=DEFAULT) Lowercase
/OWNER=[1,4] /PROCESSOR=LATSYM /PROTECTION=(S:E,O:D,G:R,W:W)
/RETAIN=ERROR
It is completely normal for the queue to be in a stalled state. To verify information on the
access server, refer to the section Verify Access Server Information.