Installation guide

Printer Configuration Problems
11-4
Test the Printer Port
Procedure
To test a printer port, enter the following command on your access server. Substitute the
number of the port for 1. Specify COUNT 10 for line printers and COUNT 70 (or greater)
for laser printers:
Local> TEST PORT 1 COUNT 70
The TEST PORT command performs the following functions:
• Verifies the communication settings on the port
• Verifies the cables are working correctly
• Verifies the device (printer) is working properly
Additional Steps
After executing the TEST PORT command, if you do not see any results on the printer,
take the following steps:
More Information
For more information on using the TEST PORT command, refer to the Network Access
Software Commands Reference Guide.
Step Action
1 Replace the printer with a terminal
2 Modify the characteristics of the terminal to match that of the port
3 Enter the TEST PORT command again
4 If you receive output on the terminal (test successful), the printer might be faulty or
set up incorrectly. If the test fails, the port is faulty. See the section Verifying a Port
for Hardware Failure (page 10-8).
The TEST PORT command is valid only when sending data to ANSI devices.
However, the Port Type characteristic does not have to be set to ANSI.
NOTE