Installation guide

11-1
Chapter 11
Printer Configuration Problems
Overview
Introduction
The following table lists steps and page references to help you solve printer configuration
problems. Printers can be configured on the access server for access through either a LAT
service or a Telnet listener.
Problem Solution
See
Page
Printer Configuration
Problems
1. Verify the Physical Port Characteristics 11-2
2. Verify the Port Configuration 11-3
3. Test the Printer Port 11-4
4. Verify Access Server Information 11-5
LAT Printing Problems 1. Determine the Point of Failure 11-7
2. Verify Access Server and Service Node Port
Mappings
11-7
3. Verify the Print Queue 11-9
4. Verify LAT Group Codes 11-12
5. Determine If Service Is Offered 11-13
Telnet Printing
Problems Steps
1. Verify Telnet Listener Configuration 11-14
2. Verify Characteristics on Host System 11-14
3. Telnet Printer Not Creating a Newline 11-15