Installation guide

Terminal and Personal Computer Problems
10-8
Verifying a Port for Hardware Failure
Procedure
To determine if there is a problem with the hardware, do the following:
1 Verify the status of the access server. Enter the following command:
Local> SHOW SERVER STATUS
Network Access SW Vn.0 for DS716 BLnn-nn ROM Vn.n-n Uptime:13
16:50:34
Address: 08-00-2B-02-F2-BB Name: GEMNI Number: 65535
Cur High Max
Active Ports: 8 10 16 Minutes to Shutdown: N/A
Active Users: 8 10 16 Discarded Nodes: 15
Queue Entries: 0 1 100 Resource Errors: 57
Available Services:246 253 N/A Port Framing Errors: 0
Local Services: 1 1 20 Port Parity Errors: 0
Reachable Nodes: 195 195 200 Port Overrun Errors: 0
Boot Device: Ethernet: 0
Active Circuits: 9 9 32 Primary Host: PEACH
Connected Nodes: 7 9 32 Load Address:AA-00-04-00-46-DC
Connected Sessions: 12 20 64 Dump Address: None Available
% CPU Used: 15 36 100 Console User:AA-00-04-00-D3-71
% Memory Used: 80 80 100 Boot Protocol: MOP
Selftest Status: Normal
Software Status: Normal
If the Selftest Status field is not Normal, refer to the Network Access Software Management Guide
for information on managing access server characteristics.
2 Use the TEST PORT command to test the port hardware.
The TEST PORT command causes the access server to send a stream of ASCII data to the
specified port. Irregularities in the ASCII pattern indicate possible problems with the port. To use
this command, do the following:
a. Disconnect the device from the access server port.
b. Plug a port loopback connector into the port connector.