Installation guide

10-3
Terminal and Personal Computer Problems
Problems with Interactive Devices
Solution
An interactive device can be a terminal with a video monitor and keyboard, a printer with
a keyboard, or a personal computer in terminal-emulation mode. If you have a problem
with an interactive device, use the procedures described in Port and Device Problems
table. If the problem persists, find the problem in the following sections.
Device Does Not Respond or Nonsense Characters Appear
If the device does not respond or nonsense characters appear, do the following:
1. Enter the following command. Substitute the number of the port where the problem
device is attached for 1:
Local> SHOW PORT 1
Port 1: Michael M. Server: GEMINI
Character Size: 8 Input Speed: 9600
Flow Control: XON Output Speed: 9600
Parity: None Signal Control: Disabled
Stop Bits: Dynamic Signal Select: CTS-DSR-RTS-DTR
Access: Local Local Switch: ^^
Backwards Switch: None Name: PORT_1
Break: Local Session Limit: 8
Forwards Switch: ‘ Type: Ansi
Default Protocol: LAT Default Menu: None
Autolink Timer One:10 Two:10 Dialer Script: None
Dedicated Service: GALAXY
Authorized Groups: 60, 70, 80
(Current) Groups: 60, 70, 80
Enabled Characteristics:
Autobaud, Autoconnect, Autoprompt, Broadcast, Input Flow
Control, Loss Notification, Message Codes, Multisessions,
Output Flow Control, Verification
a. Verify that Autobaud is Enabled. (Autobaud is enabled if it appears under Enabled
Characteristics.) The Autobaud characteristic functions only if the input and
output speeds of the port device are the same and the device characteristics are
one of the following:
• Character Size of 8 bits and Parity set to None
• Character Size of 7 bits and Parity set to Even