Specifications

SPECTRUM Web Operator
Known Installation Anomalies in Web Operator Foundation and Suite 6.5
SPECTRUM Software Release Notice Page 91
Problem 2: Clicking the Previous button in the Web Administrator User
screen before adding the Web Operator administrator will prevent the
installation program from adding the Web Operator administrator, as well
as Web Operator users.
Solution: Re-install Web Operator without clicking the previous button,
as explained in the following procedure:
1 In the Main Location Server screen, click the Next button to complete
the installation (without adding users).
2 Uninstall Web Operator as described in the SPECTRUM Installation
Guide (9030675).
3 Re-install Web Operator, without clicking the Previous button.
Problem 3: When you install Web Operator on a server that has
underscores in the hostname (for example, host_server), clients receive a
“page cannot be found” message when attempting to connect.
Solution: In the httpd.conf file, change the ServerName option from the
hostname to the IP address of the Web Operator server, as explained in the
following procedures:
To change the ServerName option on Windows NT and Windows
2000:
1 From the command prompt, run the following command:
net stop spectrumapache
2 On the Web Operator Server, open the following file:
<install directory>\SPECTRUM\WebApps\apache\conf\
http.conf
where <install directory> is the directory in which you installed
Web Operator.
3 In the ServerName option, enter the IP address, not the hostname of
the Web Operator server.
4 Save and close the http.conf file.