Specifications

AR System Gateway
Corrected ARS Gateway Anomalies in SPECTRUM 6.0.2
SPECTRUM Software Release Notes Page 54
Corrected ARS Gateway Anomalies in
SPECTRUM 6.0.2
1 After installing SPECTRUM on Windows NT, when you open the
Remedy ->Admin Tool and you select Forms to import a definition,
you can now import SpectrumForm.
2 Previously, when performing a manual submit, and “Always Prompt
for Login” was set to “Prompt” in the “User” form preferences, the
manual submit would fail with an error similar to the following:
“User:Server:<Remedy_server>
A User name must be supplied in the control record. (ARERR 149)
Action Request System, ARUser Tool version 3.2...<copyrightinfo>”
3 Previously, when performing a Manual Submit on Windows NT from
the SPECTRUM Alarm Manager, a blank pop-up message would
appear and no trouble ticket was generated.
4 Previously, a spurious, empty folder, ARS_GATE, was sometimes
created in the $SPECROOT folder on Windows NT when the SPECTRUM
user’s home folder was set to $SPECROOT\ars_gateway instead of the
default C:\HOME.
5 Previously, when performing a Manual Submit on Windows NT via the
SPECTRUM Alarm Manager, the submit failed if a new active link was
created for the SPECTRUM Trouble Ticket Form.
Known ARS Gateway Anomalies in
SPECTRUM 6.0.2
Problem 1: On Windows NT, when you launch AR System Gateway, a
bash shell launches and starts to scroll continuous error messages. If you
type CTRL-C in the shell, the Policy Administrator crashes and you receive
a Dr. Watson error message.
Solution: This problem will be corrected in a future release of
SPECTRUM.