Specifications

AR System Gateway
AR and AR System Gateway Compatibility
SPECTRUM Software Release Notes Page 53
are in the /usr/ar directory on UNIX systems (or in the
c:\Program Files\Remedy folder on NT systems). These are the
default locations set up by the AR System Gateway installation.
However, if you cannot install the Remedy AR System and
SpectroSERVER on the same system as the Gateway or the AR System
Client Tools in the /usr/ar directory on UNIX systems (or in the
C:\Program Files\Remedy folder on NT systems), install the Remedy
AR System and then use the reconfig tool to change the defaults. See
the SPECTRUM AR System Gateway User’s Guide for instructions
on how to use the reconfig tool.
If you change the AR System Server that you plan to run against, be sure
to modify the /etc/ar (or on NT, the ar file in the AR System Gateway
folder, that is, $SPECROOT\ars_gateway\ar) with the new AR System
Server name.
AR and AR System Gateway Compatibility
SPECTRUM AR System Gateway 6.0 is a Remedy AR System 4.0 client,
and is fully interoperable with Remedy AR System 3.x and 4.0 servers.
Note:
Note:
If you are purchasing Remedy’s ARS 4.5 application NEW, you
will need to download (from the Remedy website) Remedy’s ARS
v4.0.2 and install that version BEFORE installing Remedy ARS
v4.5. SPECTRUM 6.0.2 requires special files in Remedy v4.0.2,
such as DLLs, etc, in order to integrate with Remedy v4.5.
Existing SPECTRUM/Remedy v4.0.2 users will not have any
problems with SPECTRUM 6.0.2.
Existing SPECTRUM/Remedy v4.0.2 users upgrading to Remedy
v.4.5 will not have any problems with SPECTRUM 6.0.2.