Specifications

AR System Gateway
Order of Installation for Components
SPECTRUM Software Release Notes Page 52
Order of Installation for Components
Solaris Only
The Admin and User Client tools for Solaris are not included on the
Remedy AR System version 4.5 installation CD. Please note the following:
• If you install the Remedy AR System version 4.5, and have not installed
an earlier version before, you can download the version 4.5 Client tools
from the Remedy site (www.remedy.com) after the installation is
complete.
or,
• If you install the Remedy AR System version 4.5 over version 3.2, you
retain the version 3.2 Client tools. You can download the version 4.5
Client tools from the Remedy site (www.remedy.com).
NT and Solaris Platforms
Aprisma recommends that you install the Remedy AR System before you
install SPECTRUM and the AR System Gateway.
However, if you do not or cannot install the Remedy AR System first, you
can still install it in one of the following ways:
• When you do install the Remedy AR System after the Gateway, make
sure that the AR System Server and the SpectroSERVER are installed
on the same system as the Gateway and the AR System Client Tools
Note:
Note:
If you are not interested in automatic trouble ticket generation
and you want to use the AR System Gateway just to submit
trouble tickets manually, you need to install only one AR System
Gateway for one SpectroSERVER. When you use the
SpectroGRAPH that is on the node with AR System Gateway, you
can still submit trouble tickets for alarms from any landscape
modeled on that node’s SpectroGRAPH. Just select a landscape
icon, open the Alarm View window, and submit a trouble ticket
for any of the alarms visible in the Alarm View window.