Specifications

Problem Solving 7-23
Client Cannot Connect to the Network
Client Cannot Connect to the Network
This situation may occur in one of the following situations:
• The wireless network name is incorrect. Be aware that the wireless network name is
case sensitive.
• If using ANY as the wireless network name or the field is blank, verify that the
RoamAbout Access Point has disabled Secure Access.
• If the wireless network is using encryption, make sure that encryption is enabled and
that the correct encryption key is entered in the correct key position (1, 2, 3, or 4).
• The Microsoft Windows workgroup name is incorrect. Follow the procedure in the
next section to check the networking protocols.
• The driver is not loaded. Use the RoamAbout installation documentation that came
with the PC Card to install the driver.
• There is a device conflict as described in the “Device Conflict on a Windows System”
on page 7-26.
• The PC Card is defective.
In an ad-hoc configuration, the RoamAbout Client Utility could show the other computers
in the ad-hoc network but these computers are not shown in the Network Neighborhood.
The most likely cause is that the computers are not using the same workgroup name.