Technical data
10 Table of Contents
Batch File Command Execution 236
Chapter 7. Troubleshooting 239
Diagnostic Tools 239
Using LEDs 239
History Log 240
Ping Command 241
Investigating Hardware Installation Problems 242
Check the LEDs to Solve Common Hardware Problems 242
Problems with the Terminal Window Display 242
Problems with the Factory Configuration 242
Investigating Software Configuration Problems 243
Problems Connecting to the Router 243
Problems with the Login Password 243
Problems Accessing the Remote Network 244
Problems Accessing the Router via Telnet 246
Problems Downloading Software 246
System Messages 246
Time-Stamped Messages 247
History Log 249
How to Obtain Technical Support 249
Appendix A. Network Information Worksheets 251
Configuring PPP with IP Routing 252
Configuring PPP with IPX Routing 253
Configuring PPP with Bridging 254
Configuring RFC 1483 / RFC 1490 with IP Routing 255
Configuring RFC 1483 / RFC 1490 with IPX Routing 256
Configuring RFC 1483 / RFC 1490 with Bridging 257
Configuring RFC 1483MER / RFC 1490MER with IP Routing 258
Configuring FRF8 with IP Routing 259
Configuring a Dual-Ethernet Router for IP Routing 260
Appendix B. Configuring IPX Routing 261
IPX Routing Concepts 261
Configure IPX Routing 261
Step 1: Collect Your Network Information for the Target (Local) Router 262
Step 2: Review your Settings 263
Appendix C. Access the
Command Line Interface 265
Connect the PC to the Console Port of the Router 265
Access the Command Line Interface 265
Terminal Window under Configuration Manager 265
Terminal Session under Windows (HyperTerminal) 266
Terminal Session for a Non-Windows Platform (Macintosh or UNIX) 266
Telnet Session 266
Index 267










