User Guide

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Why does the screen display abnormally
or even blank screen?
Please check the following to see if
something caused this issue:
1,Check if your system display adapter
driver is installed properly.
2,If you have DisplayLink devices installed in
your system, please remove the driver from
Control Panel\ Programs and Features\
since these kind of devices may influence
the performance.
3,If you have the USB to VGA adapter
connected to a USB 3.0 Hub, connect it
directly to a USB 3.0 port on your computer
instead.
4,Out of date USB3.0 xHCI hosts may have
some compatibility issues due to the
specification. It could cause either
blank/blinking screen, or only low
resolutions supported. Please connect the
device to the latest USB 3.0 xHCI hosts.
When I play video, the video is not fluent.
The adapter supports 1920*1080P, it’s
suggested not to use this adapter to run 4K
videos. If you really want to play 4K video,
remember to quit some other necessary
applications and try again.
Can I use multiple adapters to add more
monitors to my system?
No, most system can only support one
FL2000 based USB video adapter.
For more details, you can refer to the
following link:
https://support.frescologic.com/portal/kb/ar
ticles/can-i-use-multiple-fl2000-adapters-to-a
dd-more-monitors-to-my-system
How to resolve unable to install/remove
windows driver package problem
If you encounter this issue, please visit the
following Microsoft website and download
tool to solve your install/remove problem.
https://support.microsoft.com/en-us/help/1
7588/windows-fix-problems-that-block-progr
ams-being-installed-or-removed