Operator`s manual

cab Produkttechnik GmbH & Co KG
29
PRODUCT MARKING AND BARCODE IDENTIFICATION
29
Miscellaneous
Vertical blank lines
Continuous vertical blank lines in printout indicate a dirty or faulty
printhead as shown below:
If the problem cannot be solved by cleaning the printhead, replace the
printhead.
The host shows ‘Printer Timeout’
1. Check if the interface cable is connected.
2. Check if the printer is turned on.
If the situation remains unsolved, please contact your reseller or our customer service engineers.
The data has been sent, but no printout
1. Verify you are using the correct Windows driver.
2. Perform Reset.
If the situation remains unsolved, please contact your reseller or our customer service engineers.
Print quality problems
1. Adjust Print Darkness setting.
2. Adjust Print Speed setting.
3. Clean the printhead and platen roller.
4. Make sure the correct media/ribbon is loaded.
5. Use only high-quality Media, replace if necessary.
Recovery
After the corrective action is taken press the CANCEL button to clear the alarm, the printer will get back
to work automatically.
Contact a Qualified Service Engineer
Contact a qualified Service Engineer from your reseller or our company for troubles that persist or are not
covered in this section.