Operator`s manual

cab Produkttechnik GmbH & Co KG
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PRODUCT MARKING AND BARCODE IDENTIFICATION
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Chapter 4 Troubleshooting
Occasionally situations occur that require some troubleshooting skills. Possible issues and potential
solutions are listed in this section. While not every situation is addressed, you may find some of these
tips helpful.
Error Indications
Typically, when the printer is in an abnormal state, one or two of the three indicator lamps will begin
blinking. The possible situations addressed by the status of the three indicator lamps are listed bellow. If
there is a LCD display on your printer, you can read the error state directly from the LCD display.
READY and MEDIA Lamps blink at the same tempo
Possible Cause Recommend Solutions Remarks
Cannot detect the a. Check the media path If you are using
media gap or black b. Check the position of continuous media,
line the media sensor be sure you have
c. Perform Media correct settings in
Sensor Calibration your software
Run out of media Load a roll of media
Media jam Clear the jam
Media sensor error Service media sensor
READY and RIBBON Lamps blink at the same tempo
Possible Cause Recommend Solution Remarks
Run out of ribbon Load a roll of ribbon
Ribbon jam Clear the jam
Ribbon Sensor Service Ribbon Sensor To be serviced only
error by qualified
personnel
Only READY Lamp blinks
Possible Cause Recommend Solution Remarks
Serial I/O error Check DIP switches for
baud rate settings
Memory overflow a. Restart the printer
b. Perform Reset