User's Manual

CIP-4500 User Manual 82
Check if the audio/video input path is correctly configured in the
Setup menu during a call.
the other party cannot see and hear
me.
Check if the other party’s audio/video device works properly.
Check if the audio input path is configured is correctly configured in
the Setup menu during a call.
The call is connected, and I can see
the screen and hear the voice, and
the other party can see me but
cannot hear me.
Check if the other party’s audio device works properly.
Check if the video input path is configured is correctly configured in
the Setup menu during a call.
The call is connected, and I can see
the screen and hear the voice, and
the other party can hear me but
cannot see me.
Check if the other party’s video device works properly.
Check if the videophone is connected to Internet properly.
The other party’s screen stops
suddenly and the voice is not heard
any more.
Check if the other party’s videophone has gotten disconnected from
Internet before the call is completed.
Check if IP setting is correct.
Check if the DNS server address is correct.
The browser is not connected to the
site I want.
Your desired site may not be in service.
Check the Internet environment is correctly configured.
Check if the DNS server address is correct.
Check if mail ID and address of POP3 server and SMTP server are
entered correctly.
Check if mail ID and Password are correct.
I cannot connect to a mail server.
The mail server may not be in service.
When the IP videophone is
connected to TV set, the images
displayed on both screen are
different.
When external video output port is connected to TV, a certain image
is not displayed on LCD screen of IP videophone.